The Division 2

The Division 2 Dev Tracker




27 Dec

Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Thanks for the images @Zou2017wwe!

To look into this a bit further, can you let me know if the character that is missing materials was one that was boosted or started directly into the Warlords campaign? Or did you start that character on the main campaign?

Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Hiya @TomWalks28!

Thanks for that video showcasing the issue! I've reported this to the team at this time, if you encounter this in another mission or on another difficulty, please let us know and we'll update the team with any further details you find.

Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Hey @TomWalks28!

I'm sorry to see that! I understand this is frustrating because it is useful to be able to see this information readily! I want to get this reported up but would like a bit more information before doing so. Please provide clarification on the following:

  1. When did you first encounter this issue?
  2. Does this happen in all team modes or only a specific mode?
  3. And does this seem to impact viewing certain skills or is it random which skills are not shown?
Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Hey guys! I'm really sorry for the delay and sorry to hear you've both been waiting on a support ticket for a while. I know that's frustrating. We're quite busy at this time and the team is working hard to respond to everyone, it make take time but you should receive a response to your tickets when the team is able to review them.

As for the issue in game, would either of you happen to know exactly which items disappeared so we can take a closer look into this? And to confirm, the items didn't get sent to your stash/mailbox?

Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Hey guys!

We haven't received an update on that report, so I unfortunately don't have clarification on the intended behavior of the trait just yet. When we get clarification, we'll be sure to update you all.

Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Gotcha, thanks for the update @kw_jn!

I've reported this to the team at this time, thank you for pointing it out!

Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Hey guys!

Sorry to hear about these crashes! The team is looking into an issue with the game crashing when fast travelling between NY and DC. It seems this occurs when a global directive is active, so do either of you encounter the crash if you do not have a global directive active?

@allenli2017 Just a reminder, but these are the English discussion forums so please be sure to translate your post before posting so we can better assist you as per our rules ...

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Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Hey @FGwalker!

I'm sorry you're encountering freezing issues in game! I know how frustrating that is!

I'd advise giving these general troubleshooting steps a try and see if this helps with the freezing you're encountering. If the issue persists though, please let me know any other details you can about the issue! For instance, if it happens in certain a...

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Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Hey everyone!

The team is looking into an issue preventing players from getting Doctor Home at the end of the manhunt so I'm adding all of your reports for the team to look into. I know it's frustrating, but thank you for letting us know!

@V4MPiR1 I've edited your recent comment to fall in line with our ...

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Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Hey everyone!

The issue with The Doctor Home not granting exotic components upon being deconstructed has been reported and the team is looking into it at this time. I've added all of your reports at this time to help the team that's looking into this!

Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Hiya @Skill-Bill! And apologies for the delay getting to your post.

I'm sorry to hear you've not been receiving the holiday login bonuses! This has been reported to the team and they are investigating issues with login rewards not being received. I've gone ahead and added your information to the report at this time.


23 Dec

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Villexia Hi, and welcome to the forum !

I've taken note of your question regarding DZ South, and I also wanted to thank @the_Kettle for sharing advice on how to access it !

Don't hesitate to let us know if it helped you access DZ South, or if you have any questions !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@AquaNinja808 Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that this crash Issue is impacting your experience !

The problem has been reported to the Team, and an investigation is ongoing.

We thank you for your patience and understanding in the meantime, and if you have questions, or for any other Issue, don't hesitate to reach out to us !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@suschunga Thank you for the screenshot !

Kelso only appears when the mission is active.

If you go back to the basement while that's the case, is Kelso present ?

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Gabriel-Knight Thank you for the update, I'm glad to hear that you resolved the Issue !

I've taken note of both your message as well as other threads reporting the Issue.

If you want to share additional information, or if you'd like to report other Issues, feel free to let us know !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@bethsmith798 Hi !

I've taken note of your suggestion regarding checking for malwares.

Conducting a scan with an antivirus can help when a game is crashing, in order to check if the problem is caused by a potential software conflict.

...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Noxious81 Thank you for contributing to this thread and spotting the grenade !

Don't hesitate to let us know if you have any questions, or if you'd like to report an Issue !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

Hi everyone !

I've taken note of your reports, and I'm sorry to hear that Oh Carol Issues are impacting your experience !

The donation and recalibration Issues have been reported to the Team, and investigations are ongoing.

We thank you for your patience and understanding in the meantime, and if you have questions, or for any other Issue, don't hesitate to let us know !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@draganburns @legionlegacy Hi, and welcome to the forum !

I've taken note of your reports, and I'm sorry to hear that sound Issues are impacting your experience !

...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@supermeowww Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that this crash Issue is impacting your experience !

For the purpose of our investigation, in order to isolate the Issue, I invite you to let us know the following :

👉 Does the crash happen when trying to hover the pointer near the Countdown area on the map ?

Don't hesitate to let us know if you'd lik...

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