The Division 2

The Division 2 Dev Tracker




23 Dec

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Silent___Sniper Hi !

I've taken note of your feedback as well as your report about an Issue with the Dr Home rifle, and I'm sorry to hear that the Issue is impacting your experience in The Division 2 !

The problem has been reported to the Team, and an investigation is ongoing.

We thank you for your patience and understanding and, in the meantime, if you have questions, or for any other Issue, don't hesitate to reach out to us !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@MidnightRGB Sorry to hear that these crashes are impacting your experience !

For the process that cannot be exited with the task manager, that problem has been reported to the Team, and an investigation is ongoing.

As for the crashes, I invite both you and ...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@suschunga Understood !

In addition to the elements you've shared with us, I also invite you to provide us with a video showcasing the Issue, which will help our investigation.

If you'd like to provide additional details, or if you have questions, don't hesitate to let us know !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@V4MPiR1 Hi !

I've taken note of your message, which has been forwarded to the Team.

If you have questions, or if you'd like to report other Issues, don't hesitate to reach out to us !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

Hi Everyone !

@R0nald0_RJ I've taken note of your report, and I'm sorry to hear that an Issue with the Santa outfit impacted your experience !

If you've already opened a ticket, a specialist will get back to you as soon as possible, and we apologize for the inconvenience caused by the wait.

We thank you for your patience and understanding in the meantime, and if you have questions, or for any other Issue, don't hesitate to reach out to us !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Oiuouioiu @XxHootxX Hi, and welcome to the forum !

I've taken note of your reports, and I'm sorry to hear that no exotic components were given when deconstructing the...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

Hi Everyone !

I've read your reports, and I'm sorry to hear that this UI Issue prevents you from enjoying The Division 2 !

For the purpose of our investigation, in order to isolate the Issue, I invite you to follow the steps of the guides below :

👉 PC technical troubleshooting guide

👉 ...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@DarkSchinzo Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that a crash when fast-travelling from NY to DC is impacting your experience in The Division 2 !

In addition to the workaround shared by ...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Hasan19811028 Hi, and welcome to the forum !

I've taken note of your report about error 17007, as well as the screenshot, and I'm sorry to hear that this error prevents downloads in Ubisoft Connect !

For the purpose of our investigation, in order to isolate the Issue and in addition to the steps already performed on your end, I invite you to check the following guides :

👉 ...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

Hi Everyone !

I've taken note of your reports, including the workaround provided (@V4MPiR1 many thanks for sharing it here by the way !), and I'm sorry to hear that the problem impacts your experience !

The Issue has been reported to the Team, and an investigation is ongoing.

We thank you for your patience and understanding in the meantime, and if you have questions, or for any other Issue, don't hesitate to reach out to us !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Neiun Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that FPS Issues are impacting your experience in The Division 2 !

In addition to the steps you've already performed on your end, I invite you to provide us with the following information :

👉 Does the problem persist when you check the V-Sync option in the game graphical settings ?

👉 Is this is happening in both DX11 and DX12 modes ?

...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@PoppieXL Hi, and welcome to the forum !

I've taken note of your report regarding a crash happening on the map screen, and I'm sorry to hear that it impacts your experience !

The problem has been reported to the Team, and an investigation is ongoing.

We thank you for your patience and understanding in the meantime, and if you have questions, or for any other Issue, don't hesitate to reach out to us !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@WrecK3rr Understood !

I've taken note of your report, as well as the details you already provided.

For the purpose of our investigation, in order to isolate the Issue, I invite you to provide us with the following if this problem happens again :

👉 Video of the progression Issue (Youtube / Dailymotion link)

If you have questions, or for any other Issue, don't hesitate to reach out to us !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

Hi Everyone !

I've taken note of your reports, as well as the screenshots provided, and I'm sorry to hear that this UI problem is impacting your experience !

For the purpose of our investigation, in order to isolate the Issue, I invite you to let us know the following :

👉 Does the problem persist after checking the steps of our connectivity troubleshooting guide ?

This will help check if a sync Issue was causing the league screen problem.

If you'd like to sha...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@parmar049 @niknabster @Foresaker Hi, and welcome to the forum !

I've taken note of your reports, and I'm sorry to he...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@PE_Xaag @BioXTC Hi, and welcome to the forum !

@PE_Xaag I've taken note of your report, and I'm sorry to hear that this...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@zebb43 Hi, and welcome to the forum !

I've taken note of your report about a crash when hovering over a specific area of the map, and I wanted to thank you for all the details provided !

Your message has been moved into a dedicated thread, to bring it the best possible visibility.

The problem has been reported to the Team, and an investigation is ongoing.

We thank you for your patience and understanding in the meantime, and if you have questions, or for any other Issue, don't hesitate to reach out to us !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Dagger377 Hi, and welcome to the forum !

I've taken note of your question about the Castle settlement being greyed out.

As mentioned by @V1rtualzZ, this set...

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