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Glad to hear it @ShrewdGaming, you know where we are if you have any other questions!
Happy New Year!
Glad to hear it @ShrewdGaming, you know where we are if you have any other questions!
Happy New Year!
Hey @T0xicCity47,
Thanks for reaching out.
Apologies for the delay.
We're unable to assist with character recovery via the public Discussions I'm afraid but I'm glad to see you've already opened a case.
This will be passed to the team to be looked into further and we'll get back to you via your case as soon as we can.
Thank you!
Thanks for reaching out @Madcap_Symphony , this issue is known and is still being investigated by the game team.
When updates are available, we'll share them here.
Thank you and apologies for any inconvenience caused!
Hello guys,
Apologies for the delayed response here while we work on getting back to everyone while we're a little busier than usual.
We do have an investigation open for this, so your reports have been noted.
Thank you for the video @Rene241094, this has also been passed on also.
When more details from the investigation are made available, we'll share them here.
Apologies for the inconvenience caused.
(I have pinned this post as the solution for visibility)
Hey @T-H-U-D-D and @N3mB0t,
Happy New Year!
Thank you so much for getting back to me with this information, I have forwarded it to the game team to help their inves...
Apologies for the delay @MaraxusCA, I hope you had a pleasant Christmas and New Year!
In regards to the investigation - I'm afraid we haven't yet had any further updates.
When any news comes through, we'll share it here.
Thanks for your updates guys, appreciate it!
We do have an investigation open into this issue so we hope to have news to share in the near future.
Apologies for the inconvenience and thank you for your continued patience!
Hey guys,
Thanks for your continued updates, apologies for the delayed response.
Our investigation into this issue is still ongoing.
An EAC fix has been released which as resolved this for many players, but we haven't closed the investigation just yet until we can ensure it's been resolved.
Please let us know if you still have this issue at all!
Hey there @Rfox13
Currently, there are no reported issues with the online services. Can you run through the troubleshooting steps listed here and let me know if you continue running into issues afterwards? Please note that you will need to test a wired connection, or have direct access to your router in order to fully complete these steps.
Hey there @F3nr1rk
Can you grab a screenshot of the Golden Bullet reward list, showing the reward that you didn't properly receive?
Hello @Haashu
Just so I can get a better idea of what you're running into, can you take a screenshot of what happens when you try to enter the east DZ now?
If you join someone with the DZ open at this point, are you able to enter it?
Hey there everyone, just wanted to note that I marked @the_Kettle's post as the "Best Answer" so that people can see a functioning workaround for the issue.
We're still waiting to hear back from the team about a possible fix for the issue with the door shifting between stuck open and stuck closed. I'll update our investigation with the additional reports we have received over the last couple weeks!
Hey there @Nalyd124!
This should be something I can help you with if you're still having trouble. Take a screenshot of the error message and send it my way.
Hey there @seymoorefrog
I'm sorry to see you're running into a crash. We actually currently have issues with crashing when travelling between the regions under investigation. I can see the case you had open to send us the video, but the video attachment may have failed. Would it be possible for you to upload it to YouTube and reply to this thread with a link to it instead?
Hello again @RipLine, apologies for my delay in responding!
If you are still experiencing a crash when you try to check that area of the map, please try resetting the Manhunt and completing the briefing mission. Afterwards, check if you can look at that portion of the map. Let ms know how this goes!
Hey there @Red_dawn87!
Thank you for your information on this front! Typically, we do not recommend direct settings files changes publicly as they can often cause more trouble than they solve but these suggestions should be harmless for anyone who sees and attempts them!
Hey there @hat--, unfortunately as @V1rtualzZ there is no way for us to shift clan leadership around, even with the support and management tools. The system should give preference to active players when the automatic shift happens however so that should make it easy to contact the new leader after the 90 day transfer happens.
Hey @LOCUSTSN1P3R, and welcome to the forums!
I'm sorry you're having trouble getting Julmust to drop! I've reached out to the team to get more information on this to see if Julmust should be available or not at this time.
Hey @N3mB0t!
The issue with exotic components not received from deconstructing Doctor Home has also been reported!
If anyone is still encountering issues collecting Doctor Home after the mission ends, please let us know so we can update the team.