The Division 2 Dev Tracker

Hi bigemoshrek,

Thank you for contacting us.

There is indeed cross-saves for the game, so you can continue your progress on Stadia.

Hi r6er00,

Thank you for contacting us.

To help us look into this for you, please speak with the Support team through one of the channels below:

• Ubisoft Support Twitter
• Ubisoft Support Facebook
• ...

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Hi WulfZA,

Thank you for reporting this to us.

To help us look into this, from the account side, we'd ask you and your clan members to contact us via one of the channels below:

• Ubisoft Support Twitter
• Ubisoft Support Facebook
• ...

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Hi an1r47,

Thank you for reporting this to us.

Do you have any alternative controllers, just to quickly test if the same thing happens on another controller?

Hi wiskey_bent76,

Thank you for reporting this to us, we're sorry to hear that's been the case.

Just to confirm, the first thing we'd advise is running through the connection troubleshooting steps in the guide here.

These steps can help with issues such as this, as well as general connection health.

Hi Deadshot--Prime,

Thank you for reporting this to us.

Is this in all content or just specific modes? For instance does it work in a raid, but not in other group content or vice-a-versa?

Thank you for reaching out to us about your issue.
We are currently looking into this issue.

Sorry to see that this is happening for you.
The details of the affected accounts have been passed on to the team looking into this.

I realise that photos and screenshots have been posted here in the thread, but would any of you be able to post video footage of encountering this? We can then get this passed on to the relevant team

Hi Maduzumon,

Thank you for reporting this to us, we're sorry to hear you've had issues with this Trophy.

Just to confirm, did you die in any of the Bounty Missions? If so, then this would be the reason it has not unlocked, as you need to kill the boss and clear the area without dying.

Hi annkiit_talwar,

Thank you for reporting this to us.

To help us look into this further, please speak with the Support Team through one of the channel below:

• Ubisoft Support Twitter
• Ubisoft Support Facebook
• ...

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Hi Siegeuk,

Thank you for reporting this to us, we're sorry to hear that's been the case.

Have you tried putting the console into the DMZ on your router? This should put it past any Port forwarding and rule out that as an issue.

Does this only happen on one character? Do you have any alts, and does the same thing occur there?

Thank you for contacting us, SerjTargaryen.

We are aware of the issue with Conflict's not providing XP, and this has been passed on to the Development team to be looked into.

In terms of the missing projects, could you provide us with a Screenshot of what you're seeing, or the lack of, there? This will help us to look into that for you.

Hi nuxbag,

Thank you for contacting us.

To help us look into this, if you haven't already, please speak with the Support Team through one of the channels below:

• Ubisoft Support Twitter
• Ubisoft Support Facebook
• ...

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Hey, this is one of our known issues which is currently impacting all platforms.
Our teams have investigated it and are currently testing a fix.

Hi KomendantPL!

Would you be able to share video footage of this with us. We can get this passed on to the dev team for investigation.

Of course, I definitely understand the frustration caused by this and hope to find a solution for you soon! To continue troubleshooting this issue, please go through the steps listed in our guide regarding issues with downloading games in the Uplay client. After, please run through our connectivity guide to ensure your online services are communicating p... Read more

Hi I-Kaenna-I,

Thank you for reporting this to us.

This is a bug that we are aware of occurring, and has been passed on to the team to be looked into.

Thank you for reporting this to us, Mike_Habs2016, we're sorry to hear this has been occurring for you.

Does it always occur at the same time or can it happen at random?

The first thing we'd advise is clearing the consoles cache and re-building the consoles database via the steps in the guide here.

Hi bustedspyke,

We're sorry to hear that's been the case for you.

Just to confirm, this has still been occurring for you? There can sometimes be a hold over or extension of the maintenance that could cause connection issues to keep occurring.

We would certainly advise running through some of the further connection steps here if you haven't already.

Thanks for getting back to us with that info! If you are able to grab a video of this error occurring, should it occur again, please do send over the clip. I'll be happy to forward the footage to our dedicated teams to review.