The Division 2

The Division 2 Dev Tracker




09 Jul

Comment
    Ubi-Woofer on Support Forums - Thread - Direct
Hey mac626! Can you tell me a little more about the activities you were completing in the Dark Zone to try and earn DZ Credits?

Did you ensure to extract from the Dark Zone and claim your loot correctly, as described by SerjTargaryen?
Comment
    Ubi-Woofer on Support Forums - Thread - Direct
Hey Grouchybeast,

Just to confirm, did you purchase the Warlords of New York Expansion or the Year 1 Pass?

The two DLCs are completely separate - the expansion does not include the Pass, or vice versa.

If you can clarify for me what you purchased, I can provide more information about its contents.
Comment
    Ubi-Woofer on Support Forums - Thread - Direct
Hey Skeil2024! From your latest post I understand this issue may be resolved, but if you do experience issues like this again, could you please answer the following questions for me?

- What level were you when experiencing the issue?

- Were you in a group when the issue occurred?

- Did you have any directive active?

- Can you confirm that you are experiencing the issue on PS4? Which model of PS4 do you play on?

- Did the issue occur on a boosted character?

- Can you confirm your season level at the time of experiencing the issue?

Thank you.
Comment
    Ubi-Woofer on Support Forums - Thread - Direct
Hey Bazzalfc,

Thanks for sharing your experiences here on the forums.

To my knowledge, it is working as intended that discovery matchmaking can include back-fill for ongoing raids. Where groups have matchmaking enabled, and a space becomes available, an agent waiting in the matchmaking queue will be assigned to join them. You can read a short guide about raids in our support article here.

I will forward your feedback about this matter to the devs - perhaps further granularity on the matchmaking menu, such as to add a "join a raid in progress" or "queue to start a raid", could be good for players! ... Read more
Comment
    Ubi-Woofer on Support Forums - Thread - Direct
Hey StickiPomPom - please accept my apologies for the delayed reply.

Regrettably, the behaviour you have experienced is as intended. Our article regarding reconfiguring exotics states:

The ability to reconfigure an exotic will do 2 things:

1. The Exotic selected will be brought up to the level of your crafting bench, up to level 40.

2. The attributes of the Exotic you reconfigure, will get new stat values assigned which are a...
Read more
Comment
    Ubi-Woofer on Support Forums - Thread - Direct
Hello everyone,

At present, as our support article regarding content sharing in The Division 2 states, additional content (including expansion content) is not eligible for content sharing on PlayStation 4 - it can only be accessed and played on the specific PlayStation Network account where the content was activated. On Xbox One, additional content can be shared to all users on the console.

Rest assured your feedback has already been forwarded by the previous agents who have replied to this thread. Should the circumstances of content sharing for The Division 2 change on PlayStation 4, we'll update you all as soon as possible. Thank you for yo... Read more
Comment
    Ubi-Woofer on Support Forums - Thread - Direct
Hello everyone,

As written by IKing0mD, you should now find that the conditions to unlock this trophy have been updated in-line with the changes made to the game. The requirement for "Dark Zone: Safe House" is now to "Access a safe house in a Dark Zone".

If still having issues with unlocking this trophy, please let us know so further investigation can take place!
Comment
    Ubi-Woofer on Support Forums - Thread - Direct
Hey Artemis1350 - welcome to the forums, and thank you for reporting these issues.

Did you happen to capture any images of the completed contract, and of the fact that no rewards were granted? Did restarting the game help this issue?

Regarding the loots mentioned, what tasks / missions were you completing to be awarded said loot, and what would your expected behaviour be? Are you expecting a greater percentage of GS500+ loot?
Comment
    Ubi-Woofer on Support Forums - Thread - Direct
Hey ShastaLite and drudollaz - thanks for posting here on the forums to report this issue!

The devs look to already be aware of this issue, and have been able to reproduce it. They've also been able to reproduce that headshots refresh the timer as intended if the decoy is on cooldown, as ShastaLite stated occurs. As soon as we receive any further information regarding this issue, we'll update the forums.

drudollaz - I merged your thread with this one, as the primary issue mentioned is the same as here. Regarding your second issue, are you able to provide a short video showing that the Mantis scope does not zoom? Thank you.

08 Jul

Comment
    Ubi-Woofer on Support Forums - Thread - Direct
Can you please confirm whether this means the issue is no longer impacting you, jay90rock?

If you return to New York, are you able to reproduce it by collecting such a bounty? We're keen to identify any continuing issues and report them as needed. A video of the issue, if you can reproduce it and provide one, would be greatly appreciated.
Comment
    Ubi-Woofer on Support Forums - Thread - Direct
Thanks for sharing your insight here, Scootsu - if you have any feedback on the specialisation handguns, please feel free to share that here.

Can you confirm whether the handguns in question are from specialisations, jay90rock? If they are different, can you provide the names and images of your inventory as requested by Baron please?
Comment
    Ubi-Woofer on Support Forums - Thread - Direct
Hey there Bazzalfc,

I'm sorry to hear that rogue agents have caused issues for you in progressing in invaded missions.

For full confirmation, can you please list the names of the invaded missions that you have encountered issues with, and if possible, provide a video (one per mission if possible) if these issues can be easily reproduced?

We have received other reports of issues with the Bank Invaded Mission that I could find, but I'd like to gain a comprehensive understanding of your encountered issues and provide the devs with as much information as you can provide for them to investigate these. Thank you for any information you can provide.
Comment
    Ubi-Woofer on Support Forums - Thread - Direct
Hey WxHeartagramxW,

Thank you for reporting your connectivity issues to us here on the forums.

I'm unable to find a support case for connectivity issues on your account - if you have contacted us in a different way, can you please clarify? Was it through another thread here on the forums, and if so, can you provide me with a link?

You've mentioned trying solutions provided by us - would you mind clarifying the troubleshooting already attempted? Did you complete every step in our PS4 connectivity troubleshooting guide already for instance, including portforwarding?
Comment
    UbiT00n on Support Forums - Thread - Direct
Hey what kind of objects are you sticking to ? Which areas is this happening?
Could you please provide screenshots or videos to help us look into this?

07 Jul

Comment
    UbiT00n on Support Forums - Thread - Direct
Hey Chris!

Thank you so much for providing all three videos showcasing the missing audio. I'm currently running a report and looking for evidence of this happening so this has been very useful.
Is this still an issue for you ?
Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hi CadetHare86396,

Thank you for contacting us.

Is this occurring for specific ones or all of them?

Do you get an error message when you try to use them?
Comment
    UbiT00n on Support Forums - Thread - Direct
Please let us know if the issue is still occurring

05 Jul

Comment
    ubi-smash on Support Forums - Thread - Direct
Hey StellarX88! Thanks for sharing this report with us! So your report can be provided to our securities team to further review, please create a support ticket with the video attached and any additional information you can provide. You can also create a support ticket with our social media support on the Ubisoft Support Facebook or ... Read more

04 Jul

Comment
    UbiExcellent on Support Forums - Thread - Direct
Fantastic, thank you kindly!

03 Jul

Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hi Crimsenwolf,

Thank you for reporting this to us.

We are aware of this occurring, and this has been passed on to the team to be looked into.