The Division 2

The Division 2 Dev Tracker




12 Jul

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Adze.
You might want to update your Motherboard Chipset drivers because I've seen bad drivers cause this issue. The other usual causes are probably not relevant because you swapped drives and the problems went away. Also, Division 2 is VERY sensitive to RAM timing issues as you noticed.

Other reasons for this are related to page files which, obviously can be exacerbated by bad RAM timings. You can actually kill the data on the HDD with dodgy RAM timings. I know through experience
Thanks for sharing your experien... Read more
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Puppet_mast3r
Here is me completing a territory control and i need to wait 2-3min before i can interact with the loot crate https://www.youtube.com/watch?v=FR0SOLM9__U
Thank you for sending us this.

Can I ask also does this happen every time?
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by gustavonerdz
Since future perfect is supposed to boost tiers on kill, when I kill enemies I see the shield HP cap going up. But the issue here is that once you get a kill and the shield is up, the shield won't recover past its previous tier cap, so you have to unequip it and equip it again to make use of the higher tier. This is extremely disruptive and removes one of the most interesting uses of future perfect (using it in a DPS build to get more survivability out of a boosted shield).

current behavior:

- I get a kill with future perfect
- Shield HP bar changes with room for more HP to regen
- The HP gets stuck at the old cap and regen only happens if I holster the shield.

expected behavior:

- I get a kill...
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Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Braggull
The vile mask applies a debuff not a status effect, that's why the eclipse backpack doesn't amplify the damage
Originally Posted by Feaugustus
The backpack talent amplify the vile mask debuff if the enemy is suffering a status effect
Hey guys,

Great to see you helping each other.

You are completely correct in what you have advised
... Read more
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by justinstyles
Next time you get something like this, move so that you view the crate (or whatever with which you want to interact) by itself, not with items on the ground (loot, crafting materials, etc.) visible. I haven't had a supply crate conflict for the interact, but I have this problem with crafting materials next to a door and have it semi-regularly when the end-of-mission summary option appears.

If I have the door problem, I angle my character so that the crafting material isn't between my character and the door (the material's off to one side) so I'm closer to the door than the material.... then the door becomes "interact" option available.

I'm standing with loot on the ground and the end-of-mission prompt becomes availabl...
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Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Hey guys,

Great to see you supporting each other.

Thank you Regnar_Lothbrok for this tip.
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Mxyzptlk_hawk
What is going on ?why is cd 1d and 7h ? it was 24h
https://youtu.be/Od_mMVe7FiA
Hey Mxyzptlk_hawk,

Thank you for the video link. It seems that on this occasion there was some ongoing maintenance that made the timescales longer than 24 hours.

If you ever need assistance again just le... Read more
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Zydyk
Hi

Toxic delivery transferred the plague of the outcasts to another player once I killed a player, x2 91k base dmg proc ticks. No idea how this happened, was very surprised as the pestilence talent is not seen as a status effect.

it has only happened once. on a build using Vile and Ongoing directive. I never got it on stream to look back on as i was just testing the build when it happened.
If you ever encounter this in the future if you have a video we will be happy to take a look!
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by grrrl212
hi,

this is really misleading, when someone in group are using the same gearset and I can see gearset marks that was assigned by other member.

Please make it more personal - so that my marks will be visible only for me.
Other members does not need to see them anyway.
Damage is not transfered to enemies marked by other group members.

regards,
G
Hey grrrl212,

Thank you for bringing this to our attention.

I will forward your feedback on
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Zydyk
this bug is now happening in pve and is spreading fast... was only happening to unbreakable to begin with. now it is everything it seems
Hey Zydyk,

Sorry to hear this, would it be possible to link us a video of this happening so we can investigate?
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by ivaous
To start off whever i play Division 2 my PC always lag, my GPU Usage is always above 80% no matter what settings i put. My CPU Usage is always under 50% and my i always have at least 12GB of RAM left. The only way to not lag my PC whenever i play Division 2 is to set Graphics settings to LOW and turn on the Reduce Input Latency, Which brings my FPS all the way from 110FPS(VSync) to about 60 to 75. The stuff that lags are my Discord and Minecraft Server. Note: This Only Happens when i play Division 2 only, Other Games are perfectly fine.

My Build:
CPU: Ryzen 9 3950X
Motherboard: Asus ROG Crosshair VIII Hero (WI-FI)
RAM: G.SKILL TridentZ RGB Series 32GB (2 x 16GB) DDR4 3200Mhz
CPU Cooler: MASTERLIQUID ML360R ARGB
GPU: R...
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Comment
    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by Dreddboost
My character has no facial hair by default creation
Yesterday I played around with different hairstyles and facial hair combinations but I didn't like them after that so ı went back to reverse them.

And guess what, there's no "no facial hair" option in there anymore. I know it used to be there. But not now. I can see from credit a number of people experiencing this problem for few days now.

Please fix this as soon as possible...
Hey there.

I do apologise for the delay in getting back to you on this.

This issue is known to the development team and they're working on a resolution to this issue as we speak.... Read more
Comment
    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by ComManDerNomad
This has bothered me since i bought the pack back at the games launch. The is some pretty noticeable and horrendous clipping on the right arm of the swat shirt. its pretty disappointing this has never been fixed after all this time considering you pay money for this. Here is a pic, its worse when moving around: https://i.imgur.com/t6CcRTO.png
Hey there.

Thanks for reporting this to u... Read more
Comment
    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by BICS_Jolo
Hi good day my agent got deleted while i was asleep, i dont know how. Can i get it restored please.

CHARACTERS MISSING: 1
LAST TIME ACCESSED: 7 hours ago
EST. PLAYTIME: i cant remember
CHARACTER LEVEL: 40
EST. OF XP: i cant remember
DARKZONE LEVEL: i think between 12 and 20. I dont play dz much.
GEAR SCORE: char lvl 40

Additional info.
CLAN: hot corn
CLAN LVL: 18
Hey there.

Sorry for the delay in getting back to you on this.

Thanks for reporting this to us. So our team can investigate further can I ask you to submit this information on a support case if you haven't al... Read more
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Nifol
Have tried all the above suggestions and am getting this problem here. Even tried enabling the overlay which is disabled because it sauses the game to crash to desktop, and still no luck. It was fine before the latest update.



So how am I supposed to purchase credits to buy the season pass?

Hey there,

Sorry to hear this. If this is still ongoing would it be possible to ... Read more
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by ElBiggus
I don't quite understand why the pass isn't directly purchasable for actual money from the Uplay store. Having to buy premium credits first and then buy the pass with the premium credits just feels needlessly complicated.
I will forward this feedback on for you to the team!

If you are encountering the same problem just let us know as we will be happy to help.

11 Jul

Comment
    Ubi-Woofer on Support Forums - Thread - Direct
Hey CakeMakerCailyn and Scootsu - Just a heads-up for you both first: I removed your duplicate post CakeMakerCailyn, and Scootsu, I merged your two posts together to make this thread a little more concise and easier to read. I hope you both don't mind.

Now, regarding the issues with PS4 trophies - we've seen reports of issues with some of these unlocking if the Level 30 boost is used. We're working to identify exactly which trophies are affected, and hope to update players soon with news on this. Can you confirm whether you did indeed activate a Level 30 boost on your current agent CakeMakerCailyn? You also mentioned contacting us previously - do you have a case reference number I could take note of?

10 Jul

Comment
    Ubi-Woofer on Support Forums - Thread - Direct
Hey bortbigman - did reinstalling the game after initialising your PS4 help this issue again?

If not, could you please clarify which areas of New York / D.C. you're encountering this behaviour in? We've received reports of long texture loading times / pop-in textures in Lower Manhattan specifically, and these issues were reproduced by the devs, so I'd like to know if you're in a similar area?

Are you able to provide any images / video clips of the issues you're experiencing? Thank you.
Comment
    Ubi-Woofer on Support Forums - Thread - Direct
Hey RagnarViking78,

We are only able to support our players in English on these forums. If looking for assistance in French, you're welcome to create a thread over on our French Ubisoft Forums in the Division 2 PS4 Player Support category.

Alternatively, if you can translate your message for me, I'll do my best to help. If the issue is not the same as is already described in this thread however, please create a separate thread for this. ... Read more
Comment
    Ubi-Woofer on Support Forums - Thread - Direct
Hey throne82 - thanks for taking the time to reach out to us here on the forums to report these issues!

For the first issues described with audio, do you happen to have a video recording demonstrating these? It would be helpful if you could enable subtitles during the recording, so that we can compare the delay between the subtitles appearing and the audio cues.

You then mention issues with enemies randomly appearing in New York - can you tell me exactly where in New York you were when this occurred? Have you had issues with invisible objects as well as enemies, or just enemies?

Finally, regarding the skill deployment delays - which specific skills have you seen affected, and do you have a recording of this as well? Thank you