The Division 2

The Division 2 Dev Tracker




18 Jun

Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hi jay90rock,

Thank you for contacting us.

Would you be able to provide us with the specific names of these gun or a screenshot/video showing them in the Inventory? This will help us to take a look into that for you.

17 Jun

Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hi Slicklu,

We're sorry to hear that this has been occurring for you.

Are you able to find players when matchmaking missions or does this also fail to find others?

Do you have any friends that play the game, and do they see the same issue?

When did you first start seeing this issue occur?
Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hi ReviveMePeople,

Season 2 drops and content will go live on Jun 23rd, so this is why you have not see that drop yet.

Just as clarification, the Season 2 content is available to all owners of WONY, so you would have access to this content when it is released!
Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hi R3klsDrv3r,

Thank you for reporting this to us.

Just to confirm, this is the one in the Sewers that you are unable to access? We can certainly pass on to the team that this is still occurring in TU10.

15 Jun

Comment
    UbiT00n on Support Forums - Thread - Direct
Hey,

We are currently aware of ongoing disconnections and are currently investigating this.
Comment
    UbiT00n on Support Forums - Thread - Direct
You can find more info here:https://forums.ubisoft.com/showthrea...tiple-Games-PC

Will try and update when I have more info
Comment
    UbiT00n on Support Forums - Thread - Direct
Looks like UPLAY will be doing a rollback from their most recent update:
https://twitter.com/UbisoftUplay/sta...49393770700801

12 Jun

Post
    Ubi-Lucipus on Support Forums - Thread - Direct
Agents,

We are aware of issues where players across all platforms are experiencing MIKE-01 and ALPHA Errors.

The team is investigating.

//The Division Team
Comment
    Ubi-Lucipus on Support Forums - Thread - Direct
The issues should be resolved now, thank you all for your patience!

11 Jun

Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, CakeMakerCailyn!

Sorry to hear that you are experiencing this issue with the trophies. I completely understand how this can be frustrating.

We do wish we can unlock them for you however we do not have access to the Sony systems to do this as it is their own Internal system.

Could you let me know the names of the specific trophies in question? It is possible that there is an ongoing issue with the ones you are having issues with but without the names I am unable to check.

Thank you and I look forward to your reply.

09 Jun

Post
    Ubi-Lucipus on Support Forums - Thread - Direct
Agents,

We are investigating blue screens happening to players on PS4.

So far we have had reports of it happening on Heroic Main Missions, and some have reported it happening frequently in The Tomb Main mission on Heroic. (As well as during the Operation Iron Horse Raid.)

We would like to ask your help to investigate and ask you to forward details of the following:

  • Are those crashes occurring in any other situations?
    • What activity are you doing when it happens?
    • Is it always at a specific time, specific mission, specific action?

  • Your PlayStation model (older /newer /pro /slim etc).
  • What resolution are you using when you were affected by the crash?
  • Are you using the Playstation Boost mode?


UPDATED July 24th:
I have opened the thread and merged a mega-thread into this so that you can report your instanc... Read more

07 Jun

Post
    Ubi-RealDude on Support Forums - Thread - Direct
Hello Everyone,

Thank you for your detailed reports regarding this issue. We have been made aware of the Delta issue and continue to investigate what is happening behind the scenes. We are working to resolve this matter, as we understand your frustration not being able to play the game at this time.

When reporting experiences with these issues, please be sure to include the exact error code, the time it happens, where you are playing from, your ISP, your Division 2 account name, whether you were playing in a group or solo, whether you used match-making or are playing with friends, and any other context that might be relevant so that we may better focus our investigations.

We will keep you informed with regular updates through ... Read more
Post
    Ubi-RealDude on Support Forums - Thread - Direct
Hello Everyone,

Thank you for your detailed reports regarding this issue. We have been made aware of the Delta issue and continue to investigate what is happening behind the scenes. We are working to resolve this matter, as we understand your frustration not being able to play the game at this time.

When reporting experiences with these issues, please be sure to include the exact error code, the time it happens, where you are playing from, your ISP, your Division 2 account name, whether you were playing in a group or solo, whether you used match-making or are playing with friends, and any other context that might be relevant so that we may better focus our investigations.

We will keep you informed with regular updates through ... Read more

06 Jun

Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello Agents,

Sorry to hear about your experience. I can see that this issue has been reported and it's being investigated. Once it's resolved, we are going to let everyone know. Apologies for any inconvenience caused by this. If you have any additional questions, please let us know.
Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello Two-l8-m8,

Sorry to hear that your game keeps crashing.

As you performed some troubleshooting steps already, could you please submit a support ticket on our Support Site?
Please attach both of the following system files. Read more

02 Jun

Comment
    Ubi-Viral on Support Forums - Thread - Direct
Originally Posted by MaDDmAn1207
Love you man
no homo
his solution worked
Awesome to hear that this has been sorted for you MaDDmAn1207! Please get back in touch if you need anything else.

31 May

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey folks,

The matter is still under investigation and reports are still being sent to the team.

Once we have further information, we will share it.

Apologies for any inconvenience.

29 May

Post
    Ubi-RealDude on Support Forums - Thread - Direct
Hello Everyone,

Thank you for your detailed reports regarding this issue. We have been made aware of the Delta issue and continue to investigate what is happening behind the scenes. We are working to resolve this matter, as we understand your frustration not being able to play the game at this time.

When reporting experiences with these issues, please be sure to include the exact error code, the time it happens, where you are playing from, your ISP, your Division 2 account name, whether you were playing in a group or solo, whether you used match-making or are playing with friends, and any other context that might be relevant so that we may better focus our investigations.

We will keep you informed with regular updates through ... Read more

22 May

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Glad to see your issye is resolved, ShadowWindWolf.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey,

Thanks for reporting this and thanks PapaPewpew for the image provided.

I'll forward this on to the team for investigation.