The Division 2

The Division 2 Dev Tracker




03 Apr

Comment
    UbiMorning on Support Forums - Thread - Direct
Thanks for the report guys! Do you have any videos of this issue?
Comment
    UbiMorning on Support Forums - Thread - Direct
Thanks for that information Andreiozdoba! I will pass this on to the TD2 team.
Comment
    UbiMorning on Support Forums - Thread - Direct
Hi LDogg79! The TD2 team is looking into issues with the Hunter Mask and keys dropping. Do you have any videos from this incident at all?
Comment
    UbiMorning on Support Forums - Thread - Direct
Thanks for that info! I will pass that on to the TD2 team for their investigation. Let us know if you happen to run into a similar issue later on.
Comment
    UbiMorning on Support Forums - Thread - Direct
Hello! For that error message, please follow this FAQ.
Comment
    UbiMorning on Support Forums - Thread - Direct
Hey guys! The TD2 team are still investigating this issue. We appreciate the reports and apologize for the delay. Any updates will be posted on the TD2 website.
Comment
    UbiMorning on Support Forums - Thread - Direct
Thank you for the report o0o_SubZero_o0o! This FAQ does explain how to report players who are spamming chat. Additionally, if you have screenshots or videos, you can report them via a Conduct Report. We appreciate your concern!

02 Apr

Comment
    Ubi-Raziel on Support Forums - Thread - Direct
Originally Posted by Llttle_Joe
I can hear other people talking but nobody can hear me. My microphone is ok, in a system everything works fine, Discord etc. But not in the game. When i open Society tab i see this speaker icon near nicknames of a group, when i press "push to talk" it shows those lines but beyond that nothing happens. Dont have even this "wave" icon when talk to someone. Pls help, being frustrated when doing difficult mission, have to type everything i want to say on a chat.
Hey! Are you perhaps able to provide a video showing you... Read more

01 Apr

Comment
    UbiGabrinth on Support Forums - Thread - Direct
Hey, folks. It's possible that you have received all of the currently available, but I have reported that there may be an issue with cosmetic drop rates to the Division 2 team. This is being investigated. Please, if possible, let me know how many cosmetic items you have earned and what World Tier you are in.
Comment
    UbiGabrinth on Support Forums - Thread - Direct
Thanks for reaching out about this issue! If you have the ability to contact this player, please ask if they can decline the invite. Let me know if they cannot so I can reach out to the team with this information.
Comment
    UbiGabrinth on Support Forums - Thread - Direct
Please let me know if increasing the page file helped. If anyone is having this issue, make sure you haven't deleted the pagefile.sys on your PC.

I'd like to assure everyone that our team is looking into these issues to find a solution. I'm sorry that you are having these crashes at this time.

30 Mar

Comment
    UbiMorning on Support Forums - Thread - Direct
Hi Zengrath! Thank you for the report. How often does this happen? Was this the only one you had an issue with?
Comment
    UbiMorning on Support Forums - Thread - Direct
Hello bucknasty_! I am sorry to hear about your language issue. When you reinstalled the game, did you have the option to select English? You should have the option in-game settings as well for English. Did you try verifying your game files?

29 Mar

Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Originally Posted by Chris-Lee1995
how about the character disappeared? my first character reached 453, and it is missing after 28/3 update... what's going on...
For now, i just want my character or gears back
Awww, really sorry to hear that! Could you please create a ticket on our... Read more
Comment
    UbiMorning on Support Forums - Thread - Direct
Hi guys! For performance and crashing issues, we strongly encourage you to submit a ticket with your MSINFO and dxdiag files attached. Please also include what troubleshooting steps you've already tried in your ticket. Once you've made a ticket, please either reply back with your ticket number or PM me the ticket number. We can investigate fro there!
Comment
    UbiMorning on Support Forums - Thread - Direct
I am glad to hear swapping to DX11 appears to help increase your performance. The TD2 team are looking into issues with DX12.
Comment
    UbiMorning on Support Forums - Thread - Direct
@MrZweistein Are you able to provide your MSINFO and dxdiag files over a ticket? I do not see a ticket currently open under this account.
@Nomad.5th.SFG Can you do the same thing?
Comment
    UbiMorning on Support Forums - Thread - Direct
@MrZweistein You can submit an official ticket here. I really appreciate it!
Comment
    UbiMorning on Support Forums - Thread - Direct
Thanks for the report x_SirDieALot_x! I have passed this on to the TD2 for investigation.

If anyone else has this issue, could you please clarify if you also marked the Chatterbox as a favorite in your inventory?