The Division 2 Dev Tracker

Thanks for sharing your DXDIAG files @Indigomaterie. I have passed it on to the TD2 team for review. We appreciate your updates!

Thanks for the report guys! This missions is being investigated by the TD2 team. We appreciate any new information you may have regarding this issue.

Glad to see this is resolved for some of you.

Is this resolved for anyone else after verifying files?

Thanks for the continued updates on this.

We are actively looking into this issue.

Thanks for your patience!

Originally Posted by cliffiscoolr
Update: the mission "American History Museum" was not complete despite saying that it was. I have beat the mission and now have charles douglas unlocked.

I am so glad that the issue has been resolved!

Hey there,

Could you provide an image of video of this for investigation?

Originally Posted by darkelf8383
Got some good (by good I mean terrible) footage today.

YouTubeShare has been deactivated.
Do you accept the use of cookies to display and allow you to watch the video content?

This doesn't look good Could you please tell me for how long you've been playing before it happened? Is it happening only on m... Read more

@Pinto184068, we can only support in English on this forum.

Could you please translate your message?

Hey there,

Please make sure you are running The Division 2 and the Uplay client with administrator rights.

If this does not resolve your issue, please try reinstalling the game.

If you continue to experience issues after this, can you please create a case on the support website

Thanks. ... Read more

Thanks for the update folks.

I'll pass this on to the team for investigation.

We'd like to look into the issues/crashes relating to DX12 a bit further.

Could you post your DXDIAG? Instructions below.

• Press your Windows key or go into Start.
• Type run and hit enter. A new window should appear.
• In the new window, type dxdiag and hit OK.
• You should now see a new window called DirectX Diagnostic Tool.
• At the bottom of this window, press Save All Information.
• Open up the new file you created and copy all the information to http://pastebin.com/ into the New Paste window.
...

Read more

Hi cliffiscoolr, welcome to the forums!

Sorry to hear that. Could you provide us with a short video, please?

Hi guys! Please note that we are currently investigating reports from players that they are not receiving their weekly clan cache awards.
Please remember that you should receive a Clan Cache if:
- You have joined your first clan OR been a part of the Clan for more than 7 days,
- The Clan reaches at least one milestone (bronze, silver, gold)
Hope this clears some things up!

I apologize for any frustration I_am_Beaz. I wanted to provide clarification to players who may have not known the requirements for these caches. The previous posts provided information to help with our investigation of this issue.

In order to investigate this further, could you post your DXDIAG? Instructions below.

• Press your Windows key or go into Start.
• Type run and hit enter. A new window should appear.
• In the new window, type dxdiag and hit OK.
• You should now see a new window called DirectX Diagnostic Tool.
• At the bottom of this window, press Save All Information.
• Open up the new file you created and copy all the information to http://pastebin.com/ into the New Paste window.
• Once all the information is ther...

Read more

Thanks for sharing GediminasLM!

Thanks for confirming that @Red_Nose4.

@FKinator please try the steps here.

Thanks for the heads up about the D-Pad Stoibles
Can you try that UndockingPine4 and let us know if that works for you as well.

Hey guys,

This has been reported and is under investigation.

We don't have any further information at present.

Hey folks,

@Red_Nose4 are you still unable to play?