Trackmania Dev Tracker

Hey guys,

Thanks for also sharing you're having issues, sorry to hear about that.

Could you please make sure that you complete all of the additional steps in our PC troubleshooting guide?

If there's still no changes, then could you please open a case via our Support Site and attach your ...

Hey @Denniss,

As per your other reports - is this still an issue after the hotfix update?

Hey there @Denniss,

Thanks for reporting this!

Do you still having this issue after installing the update released earlier today?

Hey @Denniss ,

Also you also reported this just before the hotfix was released, could you please confirm if this is still present in-game?

Hey there @Tunder_TM ,

Thanks for reaching out!

It's understood that today's patch should resolve this - could you please ensure you've updated your game and let us know if the issue still occurs?

Hey guys,

The team have since requested some further information to look into this.

Could you guys please confirm;

• Does this still happen after today's update?
• Are there no leaderboards from the moment of launching the game? Or do they become inaccessible after playing for some time?
• Do you use a VPN or any such 3rd party apps that may be affecting your connection?
• Could you please also send us your DxDiag file via our ...

Hello @Raveout ,

Thanks for reaching out and reporting this.

I understand a hotfix was released earlier today to resolve this.

Hey there @bazizzo

Thank you for reaching out, I'm sorry to hear you've been having issues running the game!

As you noted this began with the update, could you please try verifying the game's files and let us know if there's any changes after this?

This will scan for and repair any files the update may have affected.

Please let us know how you get on!

Hey there @Laniakea_X ,

May we please know the GPU model and RAM currently available in your laptop too?

Thanks for this @Mr-Valvac !

I've ran this by the team to confirm if there's any other causes for you losing so many points.

We can then see if there's a system in place here or if this needs to be raised as a bug.

We'll let you know what we hear back from them and if we need any more info to get this raised.

Thank you!

Hey there @Nicklander ,

Thanks for getting back to us.

Have you tested any other multi-lap enabled maps to see if the issue is present there?

Just to so we can establish is there's a trend with Multi-lap maps.

Thank you!

Hey guys,

Thanks for your updates and reports.

@xPhillyy - so we can keep this thread focussed on the leaderboard issue, could you please create other threads and include screenshots for the other issues you've noted?

And could you guys please confirm the regions you're playing in so we can note these to the team too?

Hey there @Mr-Valvac ,

Thanks for reaching out and reporting this to us!

Do you recall if the game before the mass point change was won or lost?

And did you suspect anyone to be cheating during any matches?

Hey @MatP93 ,

Sorry for the delay, thanks for reaching out and reporting this.

Are you still encountering this?

If so, does the same occur if a better time is recorded after re-entering?

And would it be possible to capture and share a video of this too for us to pass on alongside your screenshot?

Thank you!

Hey there @IStoleYourPlane,

Thanks for reaching out.

Based on the icon you noted, it sounded like you're having connection issues.

If you haven't done so already, could you please ensure you've completed all of the steps in our connectivity guide and let us know if there's any changes?

No problem @d-NickName , you know where we are if there's anything else we can help with here.

Thank you!

Hey there @ms-ms-ms-ms,

Thanks for reaching out and reporting this.

Does the game crash immediately after selecting the 'Create New Item from Selected Block' button?

And if so, do you receive any errors?

If you haven't yet done so too, please could you ensure you've completed the steps in our ...

Hey there @callmejoeri ,

Thank you for reaching out.

We don't have any facilities to amend any player's MMR I'm afraid.

Are you still not gaining / losing any elo when playing in ranked?

Hey there @HR-Jo ,

Thanks for reaching out!

As this our Trackmania 2020 server, so we can take a closer look at the issue and errors you're receiving, could you please open a case via our Support Site, Facebook or Twitter and attach the following;

• Any screenshots of the errors you've been receiving
• The name of your server
• How many users are active on your server
• When this issue began and when was the last successful copper transaction?

We'll take a look and see what we can do.

Thank you!

@Nicklander Hello! Welcome to Discussions!

I'm sorry that you have run into this issue with the ghosts not saving to the leaderboard and the replays not autosaving either. Just to clarify, this is only happening on this map, is that right? Does it happen for everybody attempting to play the map or only for some people? If you haven't yet, can you please try ...