Trackmania

Trackmania Dev Tracker




24 Aug

Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@STORM-GLumo Hello! Thanks for checking into that and providing us with an update. Also, thank you for further clarifying the issue. We appreciate it! Would you be able to provide a video showing that when using the split-screen mode, the keybinds don't work correctly and just use the default setting? Once you have the video, please upload it to a website like YouTube (or Twitter, Google Drive, etc) and make sure it is public so that we can view it. Share the link with us here, and we'll be able to pass it along to the team to investigate. Thanks in advance!

Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@miK_CS Hey! Welcome to Discussions!

I'm sorry to hear that your streams/videos stutter while playing Trackmania. We would advise you to close unnecessary background applications while playing for the best performance possible, but I can understand why you would want to be able to watch stuff while playing too. To help with this, we'd suggest going through all of the steps in our guides here and ...

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Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@chipsTM Thank you for clarifying this further for us! I've passed this information along to the team, including the video you provided earlier. Once we have any updates or hear back from them on whether or not they need more information from you, we will update this thread to let you know. Thanks for all of your help! 🙂

Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@MCYCShadow Hi there! We had an update from the team regarding this issue, and they would like to ask if you could provide the track that you used with the ghost setup on the map. Thanks!

Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@itsdevdom Hey! Thanks for the update and sorry to hear that you're having this issue again after upgrading your PC. Would you be able to provide an image of the total playtime you're seeing on your end through the Ubisoft Connect client? Can you also check if it matches on the Ubisoft Connect website? You can check that by following the steps ...

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Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@That_Ski_Freak Hello! Thanks for letting us know about this issue. Does this happen every time you update an image on a club campaign (if it also has a server using the source as you describe)? Or does it only happen sometimes? Would you be able to provide a video showing this issue? Having a video to pass along to the dev team helps them to recreate the issue and figure out what could be causing it. If you are able to record a video, please upload it to a website like YouTube or Twitter, and share the link with us here. Thank you!


18 Aug

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey guys,

Thanks for your continued updates and clarifying this is in regards to the Intel Xe Graphics.

While I understand that Intel are looking into the bluescreen / 'device removed' issues, in terms of Trackmania, I'm afraid the Xe Graphics aren't supported as they fall below the game's requirements.

As per the requirements, a minimum of a GX 660 / R9 270X equivalent or better is required, to which the Xe falls below.

Apologies for any inconvenience caused and if there's anything more we can help with, please let us know!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @d-NickName ,

While unfortunately there's nothing we can in do in regards to changing times / leaderboards to re-add you, we'd like to look into what lead up to this to begin with.

While going afk did your PC go to sleep at all / did you disconnect from the game's servers?

And any examples you can share of the times being different would also be appreciated.

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there guys,

Thanks for reaching out, sorry for the delay in getting back to you here!

Are you still having this issue?

If so, does it happen with every track?

And does it continue after verifying the game's files?

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there guys,

Thank you for reaching out to us!

@Heydiehey123 - I'm afraid that the Intel Iris Xe Graphics aren't supported as they fall below the game's minimum requirements (GX 660 / R9 270X equivalent or better).

The full system requirements can be viewed here.

Sorry for any disappointment ...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @syskey_ttv ,

Sorry for the delay and to hear a crash lead to you losing your registration.

We're unable to amend / add player's registrations to TOTD but if find this is happening often, please let us know.

Do you find you tend to generally crash often too?


17 Aug

Comment
    Ubi-Auron on Support Forums - Thread - Direct

Hey @Heydiehey123 - sorry to hear you are unable to launch the game!

12MB VRAM is a bit on the low side here, so it might the reason of the game crashing. We are recommending video cards with at least 2GB VRAM to play the game in 30FPS without issues. You can find the requirements in the article here 😊

Comment
    Ubi-Auron on Support Forums - Thread - Direct

Hey @GDXDCFFDRC and welcome to the forums!

I'm sorry to hear you've started to experience those issues while launching the game. Glad to hear you've managed to narrow it down to your computer - in order to eliminate most common issues, please make sure to take a look at our troubleshooting guide and complete all the steps you might have previously missed - it might be related to a Windows update or a change in admin rights settings. You can find the guide here 😊...

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Comment
    Ubi-Auron on Support Forums - Thread - Direct

Thanks for confirming this! Looks like we will have to take a closer look at your system files to investigate this further. Unfortunately, we can't ask for them here on our forums, but I went ahead and created a support case for you.

Please check your email (the one linked to your Ubisoft account) - you should have received a message from us with next steps how to proceed, thanks! 😊

Comment
    Ubi-Auron on Support Forums - Thread - Direct

Hey @LokoGz_ and welcome to our forums!

Glad to hear that you've already managed to resolve the issue. As per your wish, I'll lock this topic now, but feel free to create a new one if you need help or have any questions about the game, thanks! 😊


16 Aug

Comment
    Ubi-Auron on Support Forums - Thread - Direct

Hello @Corrimoda and sorry to hear that you are experiencing this!

Has this been happening from the beginning or only started to appear after an update or any other changes to the system? Could you please confirm what steps have you previously tried to fix it?

Please make sure that all the steps listed in our troubleshooting guide...

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Comment
    Ubi-Auron on Support Forums - Thread - Direct

Hi @justas1793 and thanks for your feedback! We are always happy to hear about new ideas on how to improve the experience. I'll pass it on to the team for their consideration, thanks! 😊

Comment
    Ubi-Auron on Support Forums - Thread - Direct

Hey @petoncio420 and welcome to the forums!

I'm glad to hear that checking this thread has helped you to resolve it. However, if you need any further support or have any other questions, feel free to create a new thread here, we'll do our best to assist! 😊

Comment
    Ubi-Auron on Support Forums - Thread - Direct

Hello @BenJTGER and welcome to our forums!

I'm sorry to hear about your issues with stuttering. Can I ask have you managed to resolve the issue since and if there were any changes to your computer hardware or software around the time you noticed the issues?

Please also make sure that your PC is fully up to date and follow all the steps in our troubleshooting guide, to ensure all the settings are correct, thanks!

Comment
    Ubi-Auron on Support Forums - Thread - Direct

Hey @l1ngotm - sorry to hear about your issues with lags in the game. Are you still experiencing this currently?

In order to make sure that the issue is not PC-related, please make sure to go through all the steps in our connectivity guide. It will help to ensure the correct setting for the game, thanks!