Trackmania

Trackmania Dev Tracker




28 Feb

Comment
    Ubi-Karl on Support Forums - Thread - Direct
Hey ChokemasterGen.!

Thank you for getting in touch with us and sincere apologies about the delayed response from our team.

As it stands, I can confirm that the issue you've brought up to us has now been forwarded to our development team for further review.

We do very much appreciate your communication regarding the matter and if there will be any further information we'll need, we will keep you updated!
Comment
    Ubi-Karl on Support Forums - Thread - Direct
Hey natanxp1, thanks for getting in touch and apologies about the delayed response.

I can see that Achereto has helped you with this one and highlighted the rank reset that we've had a couple days ago.

Should you happen to have any further queries in the future, feel free to reach out at any time!
Comment
    Ubi-Karl on Support Forums - Thread - Direct
Hey puppeteerint, thanks for getting in touch and welcome to forums!

To find in-game settings -
• Go to the main menu.
• Move your mouse to the top-right of the screen to make the toolbar visible.
• Select the cog icon.

Hope this helps and should you have any further questions, let us know!
Comment
    Ubi-Karl on Support Forums - Thread - Direct
Hey Taccnien, thanks for getting in touch and I am sorry to hear about the issue you ran into.

Would you be able to advise whether this is the first instance this has happened or have you experienced similar issue on multiple cases? Also, to add, did this only affect Track of The Day server or did you experience the crash in other servers too?

In the meantime, if you haven't already, I would recommend you to try completing steps outlined in the following article, starting of by verifying your game files first.

Keep us updated and should you have any questions, let us know!
Comment
    Tona. on Support Forums - Thread - Direct
Hello FunnyRaceMan and thanks for your message,

Did you noted what was your ping during the issue? It might be an issue related to your internet connexion at the moment of the bug.

Cheers
Comment
    Tona. on Support Forums - Thread - Direct
Hi FireFox2m and thanks for your message!

The issue has been reported to the dev team. Are you also playing in windowed borderless mode? Did you have this issue while playing in classic window or fullscreen modes?

Cheers!

27 Feb

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by TheLightning3
Thank you for the quick reply and help (even on the weekend)!

1. I dont have a capture program i could maximal send you a screenshot in some way (?) Basically if I click on winter campaign it starts Loading and after the tracks loaded they are kind of "greyed out" and I can't click on them at all and also the previews for each track do not load so this whole screen is kind of frozen until I click the x to exit the campaign
2. Im using an I7 5820k and a gforce gtx 970
3. Now that you ask that is another thing ...
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Comment
    Ubi-Raziel on Support Forums - Thread - Direct
Originally Posted by TheLightning3
Okay now I can't even access the Fall campaign it is all just really laggy and buggy.... I feel like it mostly happens if you alt-tab
Thank you for getting back to me, that is very unusual.

I would like to gather a bit more information -

- Would it be possible to provide a short video of what happens?
- What are your PC specifications?
- Are you playing in Fullscreen or Borderless?
- In the support article above, did you try disabling background applications? That's a very important step to try.

Thanks again ... Read more

26 Feb

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Pitz2018
Hy

I got a Problem. Since a few week's everytime i wanna try to Join a online Server or a Room i stuck at the beginning in the Overview Cam and can not drive.
What can i do? I tried everything

LG
Hey Pitz2018,

Sorry for the delay in getting back to you!

Are you still encountering this issue?
Comment
    Tona. on Support Forums - Thread - Direct
Hi,

The matchmaking games should now be more balanced between red and blue teams!

Cheers!
Comment
    Tona. on Support Forums - Thread - Direct
Hi,

I can confirm that it is totally normal that there is no tie in 3v2. The advantage goes to the team that wins the round in case of a tie.

Cheers!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Shaun252
Can you acknowledge this is an issue? Literally the most important thing about MM is balanced teams....
Hello Shaun252,

Sorry for the delay in getting back to you.

The Matchmaking situation is being closely monitored and no further issues have been reported, do you have any further examples if you still find this is the case in the majority of games as we're unable to view the previous link you've posted

Thank you
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Hey guys!

Sorry for the delay in getting back to you!

I've raised this question to the game team regarding the intended outcome of draws when a team is a player down, they'll be able to confirm if this is intended

We'll update you when we hear back, thank you!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by BrzuchLewego
it reset for everyone and after reset we play normaly so it wasnt big issue. Just strange. Error message you got on ingame chat.
Hey BrzuchLewego,

Thanks for getting back to us and letting us know!

We'll be keeping an eye for similar reports, has this ever happened again since?
Comment
    Ubi-Raziel on Support Forums - Thread - Direct
Originally Posted by BrzuchLewego
Hello!

Just to make sure I understand correctly - Did the map restart for everyone unexpectedly? If so, were you then unable to move?

Please describe the issue in as much detail as possible so we can investigate thank you!

The error message shown will also be a great asset to us, if we need to submit this for investigation.

25 Feb

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by nyzor28
When I finish run with imrovment my camera flyes away (https://imgur.com/gallery/gTooTHA) and my run does not save.I tried waiting and left computer for night, but when I woke up next morning TM was still stuck. I tried veryfynig files, and reinstalling, but nothing changed. I have game it Uplay, and I have club acces. My runs sometimes save, but 2/3 tim...
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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Hey Hayati-Tani,

Welcome to the Forums!

Sorry for the delay in getting back to you and to see you're encountering crashes!

As this appears to be happening often, I'd like to suggest some troubleshooting steps for you try and combat this.

Can you please try verifying the game's files?

If it still persists, please give the further steps in our guide a try.

Let us know how you get on!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by JudgeTM
Hello.

I played yesterday's TOTD a decent bit, and got a time of 27.713. I got this time in the final lobby before the start of today's (2/20) COTD. However, even though it correctly states my time and placement, I have yet to receive any trophy reward for my placement. To my understanding, it should be a T5 reward. However, there is no mark for it in the logs.

http://prntscr.com/10265un

(and yes, I checked the other trophy tiers as well.)


I have been told that it might not pay out immediately, so I m...
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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by G4S.Zvarney
Hey,
I'm playing TM with the Thrustmaster Eswap pro controller for now 2 months and for like less than a week i face a problem which is really embarassing in competition.
As i fully push my joystick to the right or left, sometimes, the car releases itself the steering to block at 50% of its capacity in the middle of a turn. so i have to release completly the joystick to push it again to have a normal steering in the middle of the turn making me losing a lot of time on runs.
I spoke with other players of this problem and it seems the ones playing with this pad are facing the same issue.
I hope you can figure it out and find what can make the game doing this !
Thanks !...
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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Taccnien
Hi, after I exited a match after it ended in which I didn´t recieve/loose elo points, I was stuck with the connect button, so I tried it. It connected me to the same server, with no queue needed. I played the next match as normal. After this match ended, I connected again after a while. Noone was there and the match started with me as the only player. I was curious to see if it would work as normal. points worked, the match ended at 5pts as it should. I againn didn´t recieve/loose elo points.




...
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