Trackmania Dev Tracker

Hey eLconn21, thanks for reaching out, welcome to forums and sorry to hear about the issue you've been dealing with.

In regards to the error message you receive and the disconnection itself - this is rather unusual and most certainly not something should be happening. The error itself indicates that there is no connection to Ubisoft Connect and I can see that we had a temporary service maintenance which may have been the reason you were disconnected, however this has been concluded not long after and servers have been working as intended.

In relation to the performance issue, I would suggest you to give the following steps a go and see if situation stays the same. If it does, let us know ... Read more

Hey Kyaception, thanks for reaching out and bringing this to our attention.

I've had a closer look and it does not appear like this has been mentioned before, therefore before forwarding this over, do you possibly have a screenshot or video footage showing this?

Let us know!

Hey Montetatil, apologies for not being able to get back to you earlier on this and I am glad to hear that issue is now resolved for you .

Enjoy your game-time and should you have any queries in the future, feel free to reach out at any time!

Hey MichiDieRakete, thanks for reaching out and welcome to forums!

I've watched the video footage you've provided and can see exactly what you're referring to.

This is indeed an issue and I can see that the speed is dropping fairly consistently regardless of the terrain.

Are you using keyboard by any chance? If so, would you be able to try and switch up your key bindings to anything else, just for testing purposes.

If you happen to be using controller however, try launching it whilst having unplugged from the cable and then plug it in once it's all loaded.

Keep us updated!

Hey Ellessde25, thanks for reaching out and welcome to forums!

Just as Loud.Clearwater suggested, in some instances, it can up to 24 hours for your content to be received in-game, however should this not change after the period, get through to us via one of the following channels (based on your personal preference) with full and uncropped screenshot showing your proof of purchase for the Club Access and we will get back to you as soon as possible!

1. Support website
2. ... Read more

Hey FTW__DeXTeR, thanks for reaching out to us and I am sorry to hear about the issue you ran into.

I've had a closer look at our server status and can see that there has been a temporary Ubisoft Services maintenance which may have affected your ability to connect there, however this has been concluded on the same day and servers have been working as intended, therefore should issue persist, give the following steps a go and see if it helps.

Keep us updated!

Hey twixuss., thanks for reaching out and apologies about the delayed response from our team.

Offline is possible and you can play without internet connection however you will be limited to Local Play only.

As far as the gameplay goes, we would not be able to dive too much into detail regarding connection and why is it needed however to keep it simple - each time you're starting anything outside the Local Play, you are in process of connecting to server which will require connection at all times. Having poor signal will result in what you've described in your initial post and will make in-game experience a lot more complicated.

Should you have any further questions, let us know!

Hey guys, thanks for reaching out and sorry to hear about the problem you're experiencing.

First and foremost, if you haven't already, give the following steps a go, starting of by verifying your game files, and see if issue persists.

If it does, could you advise us what is the graphics card you're using? im-rainmaker - I can see you've stated yours already

Let us know and we will take it from there.

Hey Zolika1351, welcome to forums and appreciate you for bringing this up.

Can I just double-check if you've possibly tried verifying your game files yet? If you haven't, give it a quick go and see if it makes any difference.

If it doesn't, let us know and we will take it from there.

Hey DdariQ, thanks for reaching out and bringing this to our attention .

That's a very nice spot there, something I haven't really picked up before.

I can now confirm the details of the issue have been forwarded to our development team for further review.

Please note we very much appreciate your communication regarding the matter and should we we have any further information available, details will be posted here, in our official forums, so keep an eye!

Hey htimh, thanks for reaching out and sorry to hear about the issue you ran into there.

I've looked it up however it does not appear that this has been brought up before, therefore in order to troubleshoot this, can I ask you to try completing all of the steps outlined in the following article, and see if issue persists.

Keep us updated!

Originally Posted by SparklingW
I was able to open both these maps yesterday at max graphic settings but was not able to open suburbia2...

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Hi!

Our team is aware of this issue. They will work on it soon! Thanks for your feedback!

Hey, sterf!

Sorry to hear that you have encountered this bug. Thank you for the image but could you also provide a description of the bug that you are facing please.

Thank you for getting back to us. Could you contact us with images of your receipts via a private message on our social media channels here:

Facebook

Twitter

Alternatively, you can reach out to us via a support ticket ... Read more

Hey, SugarDaddyNate!

Welcome to the forums and sorry to hear that you have encountered this issue. Sometimes you need to restart the game before purchased content will show.

Can you load up the game and see if it showing now please?

Hey Netzone2015, welcome to forums and I am sorry to hear about the issue you ran into.

I've had a closer look at your account and it all appears to be fine, however should your content remain missing, get in touch with us via one of the following channels, as this will involve discussing account related details which we can only disclose to the owner of the account, and we will get back to you as soon as possible!

1. Support website
2. ... Read more

Originally Posted by Warrior0Ash
If you are the only player on a dedicated server, restarts (give up and go back to the last checkpoint before reaching the first one) are delayed. The game shows the map preview and when you finally respawned there are already a few seconds on the clock. This problem doesn't occur when multiple players are playing on the server, only if there is just one. It happens to all the players on the server, just if they are alone. For me this doesn't make sense and I think is probably an issue of the dedicated server itself, as we have used the latest version of the server and client as well. This happens on a local dedicated windows installation and an external linux server. ...

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Hey!

I'm afraid we can only support the forums in English at the moment. If you translate your message, I will do my best to assist you.

Alternatively, you can create a support ticket for support in your language here:

https://support.ubisoft.com/

Thank you.

Hi everyone,

The issue should be fixed now. Thanks for your reports!

Hi Agge0011,

Thanks for your report. Could you please send us the maps you're not able to push in the review server?

Cheers!