Trackmania Dev Tracker

Originally Posted by Sedjems
Bonjour je m'appelle Fabrice et suite à un bug de cp lors d'une codt, je me sui retrouvé avec un wr !! et je me retrouve avec un trophée 7 et un 6 que je ne devrai pas avoir.
Mon classement est argent 3 du coup, hors je crois je suis que argent 1 ou 2 , comment retirer ces 2 trophées ? Merci

Hello!

I'd love to help you, however this is our English support forum.

I can see you have also created a thread in our French support forum, so we'll allow a French support agent to get back to you
... Read more

Originally Posted by TSUN.KAKKOU
Hello ! Since I played TM on another computer than the one I'm usually using, I discovered that my game wasn't fluid as it should be. When I say "fluid" I mean like I have the feeling I have less frame per seconds then what is shown on the screen. I tried every combinations possible in the in-game settings to make my game smoother but I didn't succeed. The only time I got the same feeling as I had playing on another computer was when I activated V-sync but I had big input-lag making it unplayable. There is a video that I recorded today on Winter-25 and you can see on the top left of the screen that my fps are constently at 65 fps (I limited them cause I have a 60 Hertz display) but you can see that my game is laggy.

My specs : laptop Ac...

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Originally Posted by timwie-
Hey,
I just saw that on the 01-02-21 TOTD "Orbit", I didn't register any time on the leaderboard (the one you see in the solo map selection), even though I played the TimeAttack and Knockout. I did set a time on that map before it was TOTD, and I didn't improve it during that day. Could it be that because I didn't improve it, it wasn't added to the TOTD leaderboard?

Hello!

I'm not yet sure if this is intended behaviour, however we can certainly look into it for you.

Do you recall if your time was on the leaderboard, prior to it being made TOTD?

Originally Posted by smacktrick_
It says due to Covid-19 support is limited to live chat.
And below that: live chat is currently unavailable, please select a different support method.

Hello again.

Support tickets can still be created, however there may be some limitations due to region & the issue selected.

I have created a ticket for you, and it should be accessible with this link: ... Read more

Hiya! Welcome to both of you to the forums! My apologies for the technical issues you both are seeing in Trackmania. Has this been frequent during all tracks that you both have been playing on? If you have also tried all PC Troubleshooting Steps here, could you please share a video clip of you on one of the tracks you were running into screen issues?

Hello Noosebrother, thanks for getting in touch with us about your key. Can you try launching the game from its .exe file in the installation folder for the game and make sure it is set to run with administrator rights? -

- Right click on the game .exe file and the games .exe file and select 'Properties'
- Select the 'Compatibility' tab
- Check the 'Run as Administrator box'
- Click 'Apply' then 'OK'
- Now try launching the Ubisoft connect .exe file

Let me know what happens next after saving these settings then trying to launch the game?

Hey everyone! Thank you for sharing these clips with us, Smacktrick_. I will be providing this information with our development team to further review, to take a closer look into this. To collect some further information to provide with our QA and Dev team, could you please create a support ticket here with your MSINFO & DxDiag a... Read more

Co.Kaltenstein: Welcome to the forums! Thank you for let us know you are encountering this issue in Trackmania too. As for creating a support ticket to collect your MSinfo and DxDiag, if you are having issues with Creating a Ticket with our support team, please note you can also create a support ticket with us from our Facebook and ... Read more

No problem BlopsRusher, thank you for reporting this.

If you see anything else like this in the community, please use that link above or please contact us privately through one of our support channels with evidence.

You can contact us anytime over the following websites -

Twitter Support - https://twitter.com/UbisoftSupport
Facebook Support - ... Read more

Originally Posted by Xr0rX
Hi!
I have been searching the internet for answers, but I seem to be the only one with this issue so far.

When I start the game, i hear the main menu music and see a black screen (sometimes the loading screen can be seen blurred in the backround). After a while I am greeted with the script viewer (this can be closed by pressing ctrl+G, but then the game freezes for a moment and after that the script viewer is back)
The top-bar works and I can navigate to the setting page etc. but everything is unresponsive.
To put it shortly: My main menu doesn't load.



It seems that there are two errors showing up:
ERROR [1, 1] Script ru...

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Originally Posted by BlopsRusher

Rough translation

Hello! Thank you for your report, and I'm very sorry you witnessed this behaviour in-game.

I will take care of this report for you. Please note that I have removed the image from your thread and hidden the translation, as we try to avoid naming & shaming, even if there is misconduct.

We also have a support article regarding player reports that may help in the future: ... Read more

Originally Posted by Achereto
When working with some flat surfaces and having 1 such surface block selected: while moving them around in the editor, already placed surfaces are temporarily hidden. The glitch seems to be consistent, but dependent on the angle you're looking at the surface that gets hidden and the height you're on. Only the surface gets hidden. Not the border or the rest of the block.

The video shows the problem clearer than I could describe it.

Hello! Thank you very much for your report, I will make sure this is investigated.

To help ensure we cover every possible scenario, can you please list the surfaces that you have witnessed this beha... Read more

Originally Posted by tsun.Micka
Hello,

I do this report because when i play the 'Sportyx Cup", sometimes when i set a time, at the finish i see 20.4, and in the rank I see 20.5.
The goal of the Sportyx Cup is to do the best time accumulate, but when i lost tenths by tenths, hundredths by hundredths you understand that lose 1sec for nothing at the end of the 15 maps is very frustrating.
So i do this report in hope that you can correct that. On Trackmania² Stadium I had no problem.
If you want a proof to the bug, you can check my clip on twitch that show it. (...

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Originally Posted by d0pemushrooms
Hello,

No I can still close out of game by clicking the top right "X" or Alt+F4. I guess a better way to put it would be a freeze. I can still hear sound in menus but the game stops responding until I close and restart from client.

Hey! Thank you for getting back to us.

Just until we wait for Ubi-Alinoa to get back to us, I thought I'd have a bit extra information.

- What are your system specifications?
- Would you be able to provide a short video, to help present what happens?

Although this does appear to be a bug, I woul like to suggest the following -

- Launch the game as administrat... Read more

Originally Posted by Speedself
Hi, my issue is pretty straightforward: my game crashes without any Windows / Ubisoft Connect error message or anything else, when I click "OK" in the rendering menu, just before what would be the video codec selection menu.
I've tried lowering the render settings / video settings and verifying the game files, to no effect. I've had this issue since the game came out but at the time it didn't really bother me. This crash doesn't occur when I choose the WEBM format, and it also doesn't create any LogCrash file.

My PC specs just in case:
RTX 2070
i5-9600KF
16 GB RAM

Hey there,

Welcome to the Forums!

Yo... Read more

Originally Posted by THC.cliky
Yes, and I just did a clean fresh install of win10, then just installed ubisoft connect and the game, it still gives me the same error

Edit: Just tested installing Trackmania Turbo, and it works fine. Just trackmania2020 that doesnt work...

Edit2: Just fixed. Had the wrong bit version of windows, therefore the game wouldnt run! Just fixed it and now its working!

Hey!

Oh that's great news, I'm happy to hear you found what was causing it!

Enjoy your day!

Hello everyone!

Thank you for giving us the time to look into this, I appreciate you have been eager to hear back from us.

Our team have investigated this thoroughly since they first implemented a patch. In their testing, webm files appear to work fully online.

Can you please let us know if the issue persists?

Thank you!

Hello everyone! I'm sorry that this thread has been missed for so long.

There doesn't appear to be a clear trend regarding which players are affected by this. From what I can see, your system specifications are quite varied.

I will be reporting this to our dev team. It's possible they won't experience the issue themselves, therefore I would like to request some information to help with the investigation -


MsInfo: https://support.ubisoft.com/Article/000078753
DxDiag: ... Read more

Originally Posted by w1lla
Hi,

When editing a replay you can go back and select an other replay but if by accident you remove it from the Replay folder and not ingame and then forget to check the removed replay you will get a Maniascript error and a recovery restart.

https://www.dropbox.com/s/gwf6la46de...40-18.jpg?dl=0

So ReplayA and ReplayB are both selected to...

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Originally Posted by Greg_G615
Hey,

For a few weeks now I have an issue with the ingame stats of Trackmania on Ubisoft Connect.
It seems everything is frozen.

I think it has started when I've changed my nickname on Uplay/Ubisoft Connect.

Anyway it's not a big problem for me, but I wanted to give you the information about this bug.

Thanks for reading.

See you...

Hey there Greg_G615,

Would it be possible to please try reinstalling the Ubisoft Connect client and let us know if this still persists?

When Uninstalling, you will be prompted if you want to uninstall any games, as long as you don't tick any box... Read more