BioWareJer

BioWareJer



17 Feb

Comment

Originally posted by ThoughtA

Greatly appreciated! Please stay healthy though :)

Thank you!

Comment

Originally posted by SirArciere

In-house play testing can never catch bugs as quickly as a huge community playing the game.

As long as you guys keep up the stellar communication, you have made a supporter out of me. Best of luck with everything :)

That's very true, thanks for understanding. You can't fix what you don't see :)

Comment

Originally posted by CheetahSnake

Great, and you even seem like a cool guy. But it feels pretty awful to pre order Legion of Dawn, only to be shown I have to choose between actually playing early or getting access to my rewards despite paying for both. Just because I play on Xbox and not the PC Third Reich.

I try really hard not to join hate trains in games, but this stunt left an incredibly bad taste in my mouth.

Ah. That makes sense. That stuff is so far outside the average devs control - I wish I could do more to help!


16 Feb

Comment

Originally posted by JonRedcorn862

Why pay for Q/A when we can charge 60 bucks for you guys to do it for us!! The future is now!

I think the answer is both unfortunately. The key thing is how fast we respond to you - and how patient you are willing to be with us as we work to make it better.

Comment

Originally posted by Bahggs

I just want to throw in my support. I'm experiencing several of the issues reported here, but I can still play. I do really hope the load time issues get fixed. Even understanding that it would be extremely difficult, I hope your team can find a way to reduce the number of load screens. This is really the thing that kills the experience for me. I still love the game and I will still be dumping hours into it. I am VERY excited for the day 1 patch, but I have to admit that it will decide if I keep playing or not.

Once again, thank you and your team for all your hard work. I believe this can be a great game, it's really close already. (Also buff ranger, not bc he needs it... I just play ranger)

Awesome - again not sure how much the loads are improved but there is a chorus of people noting this as a serious issue for them, so you can bet we will look at ways to reduce them entirely and speed them up.

Comment

Originally posted by StaticDrift

Jer, what happened to fixing framerate on Xb1x? I'm still dipping to like 20 just like in the demo.

We haven't heard to many reports specific to XB1X - can you send me your gamertag etc? Can you test at 1080p and see if that improves it?

Is there anything else running in the background, have you tried rebooting (I know sounds stupid, just trying to rule out stuff).

Comment

Originally posted by Mordecay1986

I’ve got a jar of Bioware! I’ve got a jar of Bioware! *thump*

ha!

Comment

Originally posted by LeSmooze

Thanks! And thanks for working on a wonderful game and being transparent with us!

Thanks for your patience!

Comment

Originally posted by Tyrosus

Sorry just saw this.

Little concerned about this --

https://gyazo.com/44aa5eafe590be69715bd4e3f1e6ed09

Listing day one patch as the 'fix' date for my problem. Don't want to have to wait a week for a game I've purchased three times over + a sub service just to play it on the actual release.

https://gyazo.com/3af5c9e5c2768b4490419e11152b1b8e

There we go. I have it completed.

Thank you! They are looking at specific accounts that have been affected - the patch note is for people to know it's a solved problem AFTER that point. We are for sure trying to fix affected folks NOW.

Comment

Originally posted by Tilted_Till_Tuesday

we didn't see/couldn't anticipate

A lot of the things are hard to miss...That's part of the problem. Rare bugs, weird clunky things happen...but a lot of these tiny QoL things add up. It just makes it seem like no one tested the product.

We definitely tested. A lot.

We are only a few hundred people, so a lot of this stuff just doesn't happen inside our network, at a repro rate where we can catch it. Sucks but it's true.

Comment

Originally posted by CheetahSnake

Strong Alone, Stronger Together, Except for Console Players. f**k those guys.

-Bioware

Hey whoa now, I am a console gamer :)

Comment

Originally posted by Setharial

So far the Path of exile devs have been a gold standard in the industry for me when it comes to engagement with the community. Be it in terms of transparency, response times or whatever you may think of.

Seeing how you, and all the other bioware devs, handle the launch and responses i'd say you are WELL up there and i love how engaging you guys and how appreciative of the feedback the community is giving.

Hats off to you guys.

Thanks!

Comment

Originally posted by AkioDAccolade

Also, just so you know, turning sound ducking off in windows fixed most audio issues

Thank you, that's good to know.

Comment

Originally posted by LeSmooze

Thanks! And thanks for working on a wonderful game and being transparent with us!

Thanks!

Comment

Originally posted by AkioDAccolade

FYI, Setting SSAO to "HBAO FULL" has a gigantic performance impact for some reason. /u/BiowareJer

You guys should really set a warning on that one. Drops my 2080ti about 45 fps in fort tarsis from 100.

Hahaha, I actually don't even know what that is. I will however, pass it on to the right people!

Comment

Originally posted by Storm_Fireblade

Thank you so much! At least now I have some hope. Appreciate it very much that you (and whoever else is) are going the extra mile here to fix this asap.

Yeah confirmed this is fixed in the day 1 patch - they are looking at spot fixing users and making sure the day 1 patch retroactively fixes anyone who has experienced it.

Comment

Originally posted by MSsucks

I'm shocked that anyone thinks you guys have stopped visiting. Maybe it's because they only really see you in posts, but I was just telling my wife about how you've posted like a hundred times (maybe more). Most of us understand how launches go, and you've been more communicative that any game/launch I can remember (and I'm old, lol).

I think it's directly related to which issues are being actively investigated/solved - sometimes certain people are not able to peruse the (long) list of issues to chime in because they have very high priority issue they are trying to fix. I think once it's leveled off a bit things will be more consistent.

Comment

Originally posted by MSsucks

I'm shocked that anyone thinks you guys have stopped visiting. Maybe it's because they only really see you in posts, but I was just telling my wife about how you've posted like a hundred times (maybe more). Most of us understand how launches go, and you've been more communicative that any game/launch I can remember (and I'm old, lol).

Hehehe...thanks!

Comment

Originally posted by LeSmooze

I am running off an HDD, I use my smaller SSD to host my OS and a few key programs i use daily. And while I know an SSD would absolutely help me out, I just don't have funds to invest in one. I love the game to bits, don't get me wrong, I just hate having to wait a little longer to be able to load within a reasonable time, or to play missions solo in order to get the story content and dialogue, as well as an understanding of an objective.

That is totally fair. I hope the day 1 patch resolves this for you!

Comment

Originally posted by Eudaimonium

Everybody over at Bioware is my hero! I love what you guys are doing, both the game and the public relations, keep it up!

Thank you!