EA_Aljo

Hi there, @zombiboy66.

We don't have any details on another Battlefront game, but if it happens, we'll make an announcement on our official channels. Thanks!

@Vardrekt 

I'm not seeing any issues connecting to the test server. Have you checked to make sure your graphics drivers are up to date?

@Vardrekt 

It looks like you're in the UK. Would you be able to run the test again and use the European IP that is in the instructions?

@Vardrekt 

Feel free to obscure your IP address and then make a new post with it attached.

Hello, @Vardrekt 

Can you run a UO Trace and screenshot the results? Instructions are here.

@R3VERR 

When your accounts are unlinked, all progress and content on all EA games will be lost. Unfortunately, we're not able to replace them. I'm very sorry

@locopanda1234 

Please see my previous post. You'll need to have an advisor look into this. Thanks!

@Do_not_login_11 

It would be best to contact an advisor by opening a case using the link I sent previously. Thank you

Hi there, @Do_not_login_11.

We're not able to help with this issue through Answers HQ. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into ...

@PAUUWOW 

@EAHelp gets a high volume of messages. If they aren't responding, wait 24 hours and try again.

Hi there, @Akumulator2020.

I'd like you to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your PC. After 2 minutes plug in the modem and router. Let them come back online completely. Start up your PC and try playing again. Let me know if that helps or not. Thanks!

@PAUUWOW 

You'll need to speak with an advisor to have an investigation performed. We cannot help with this through Answers HQ.

@PAUUWOW 

I'm very sorry. I wish we could help with those over Answers HQ, but that's not possible. You can also try @EAHelp on Twitter if you still need assistance with this.

@yeRu25 

This isn't something we're able to check, unfortunately. I'm very sorry.

Hi there, @yeRu25.

We're not aware of any issues causing the heirloom not being received after 500 packs have been opened. The best I can advise is to just keep playing and when you hit that mark, you'll receive the reward.

Hi there, @AboodeTaleb.

Most likely, this is due to local laws prohibiting the purchase of packs. What country are you in?