EA_QueenBee

EA_QueenBee



09 Jan

Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @xodrty,

Unfortunately we can't help with bans here on the forums. If you'd like to raise a dispute with our terms of service team, then you can contact them via the webform in the following article:

https://help.ea.com/en/help/account/... Read more

08 Jan

Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @tsylataCehT,

There was an issue with the Neon Nails Rampage skin alright, but that should be fixed by now. Are you able to equip the skin now, or are you still having issues?

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

05 Jan

Comment

Hey @thylovexy,

 

We currently support the following languages here on AHQ: 

 

Read more
Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @c51bdb0ea79c0965,

If you need help unlinking your PlayStation accounts, then you should reach out to our live support team via the following link:

https://help.ea.com/en/contact-us/

They can help you unlink your old PlayStation accounts. But note that you won't be able to link a new PlayStation account:

... Read more

13 Dec

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @insli777,

 

We currently support the following languages here on AHQ: 

 

Read more
Comment
Hey @wikid_styles,

Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute to try to get your account unbanned, then you can reach out to our terms of service team via the webform in the following article:

https://help.ea.com/en/contact-us/

They'll be able to take a lo... Read more
Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @Kyqaa,

 

We currently support the following languages here on AHQ: 

 

Read more

11 Dec

Comment
Hey @pepehoteam,

I don't entirely understand what the issue is. Do you mean that you unlinked your PlayStation account from your EA account, linked it to a different EA account, and are now having trouble linking it back to the old EA account?

If so, what problem are you exactly having when you try to link your PlayStation account back?

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

05 Dec

Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @Xzolypse,

Unfortunately we can't help with bans here on the forums. If you'd like to raise a dispute to try to get your account unbanned, then you can contact our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They'll be able to look into this f... Read more
Comment
@ImgaineBeingGood,

Glad to hear that you solved the issue! And cheers for coming back to us with your solution. Standard smile

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Comment
@ImgaineBeingGood,

I found another helpful thread here on the forums. Apparently you can just search for your friend again, and then you'll see an option to unblock them. Can you give that a go and let me know if it works?

https://answers.ea.com/t5/Technical-Issues/Unblocking-a-player/m-p/10719103/highlight/true#M133678

EA_QueenBeeAHQ.png



Wees aard... Read more

04 Dec

Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @e840e2fea3594901,

Unfortunately we're not able to help with bans here on the forums, but if you'd like to raise a dispute to try to get your account unbanned then you can reach out to our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They'll be... Read more
Comment

Hey @JusticeeClerk,

 

We currently support the following languages here on AHQ: 

 

Read more

01 Dec

Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @ArkaneFPS,

The studio's been made aware for you. No word on when exactly it'll be fixed, but hopefully it'll be a quick enough job. Standard smile

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

30 Nov

Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @storekille5,

We unfortunately can't help with bans here on the forums, but if you'd like to raise a dispute you can contact our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/in... Read more

29 Nov

Comment
    EA_QueenBee on Support Forums - Thread - Direct
@rozliaty_cukor,

In that case you'll need to reach out to live support. They might be able to help you unlink your Steam account before those six months are up:

https://help.ea.com/en/contact-us/

They'll be able to look into this further for you, as we're not able to help with account unlinking here on the fo... Read more

28 Nov

Comment
    EA_QueenBee on Support Forums - Thread - Direct
@rozliaty_cukor,

Have you unlinked your Steam account from the new EA account and then relinked it with your old one?

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Comment
    EA_QueenBee on Support Forums - Thread - Direct
@rozliaty_cukor,

Are you getting an error message or something like that when you try to unlink your account? Or what's the issue, exactly?

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Comment
    EA_QueenBee on Support Forums - Thread - Direct
@rozliaty_cukor,

If you unlink your Steam account and link it back to your old EA account, you should get your old progress back, although there's no guarantees that it'll be able to recover everything. You should be able to unlink your Steam account via the following link:

https://myaccount.ea.com/cp-ui/connectaccounts/index

EA_QueenBeeAHQ.png...

Read more
Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @rozliaty_cukor,

I don't entirely understand what you mean. So you made a new EA account for your PlayStation, and now you're missing your Steam progress? Did you unlink your Steam account and link that to your new EA account as well?

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other