While some players have expressed they would wait infinite time for a more even match we have done experiments and most players would rather play rather than be bounced from queue pop to queue pop.
If the concern over rolling over the queue more often is that players would have to wait the full queue time again, then why not have "unlocked" queue times like in LoL? I understand that would probably be a lot of work to implement, but it seems like a valid solution to this issue.
We had that type of queue for many years. Players were generally unsatisfied with it. Its not that hard to implement as we've had them before, so we could re-enable them. Weve actually posed this question to the community before and it was pretty unanimously struck down.
Timed queues have 2 main advantages
- players know exactly when the queue will be ready
- its very easy to understand what the threshold is for players in a match - its exactly the best people we have at the time the queue pops
The old type of queues were unpredictable in timing and in matchmaking, and wouldnt solve for an extreme low pop issue such as this.