JackieKo

5 minutes ago, Eldarion_Velator said:

Nothing happens. I patched this morning, and after patching finished, clicking on the play button didn't start the game as usual (which would have taken me to the server select screen showing all servers down as I patched during maintenance). Looking online for solutions, I came across the DirectX 9 issue that corrected the problem for some people; this did not work for me (I updated it, yes). I have disabled both my firewall and my antivirus. I never ran SWTOR in compatibility mode, and I checked again to confirm this. I am running Windows 7 Pro 64-bit.

Just to confirm, you installed the June 2010 Direct X runtime and manually ran the dxsetup.exe file? 

11 minutes ago, Syrlex said:

 

I extracted the files to a new folder I called ...\SWTOR\Direct X 9 (because I only use it or this game) and within that folder, there is a file called SETUP.exe which you then need to run. I do not know why Microsfot decided not to make it run automatically.

This is a good callout. The files need to be extracted and then the dxsetup.exe has to be run. I've updated my post in the 64-bit common issues thread. 

For those who are experiencing issues, please confirm if you have done this and whether or not you are able to log into the game and play as normal. 

FYI, we have temporarily shut down the mail system. I will update the thread here when it is back online. 

For those who are unable to play/log despite checking the AV/firewall, compatibility mode, and updated DX9, can you confirm if you are seeing the Bug Splat window AFTER clicking Play? Or if it doesn't show up at all? 

Thanks for the updates. I'm forwarding to the team. 

4 minutes ago, Fenrirxero said:

 

I do not run a separate AV/Firewall (other than what comes with Windows10).

 

Can you please confirm that you added the app to the program that comes with Windows 10 and you're still not able to play/log in? 

Hi all, 

I'm trying to keep track of all the updates, but if you are experiencing an issue of not being able to log in/play, can you please confirm in ONE post if: 

• Adding the app to your Antivirus/firewall allowlist did not work
• Updating DX9 did not work. (Note that if you had it installed before but it now no longer working, you will need to update it)
• Unchecking compatibility did not work

11 minutes ago, Syrlex said:

According to Vulkk, (in an old video) you can put DX9 anywhere. 

This is correct. 

Additionally, I am ...

We are receiving reports that players are running at 60 FPS despite having a different rate selected on the options menu. To resolve this, select another rate and then change it back to the desired setting.

We're receiving reports of players experiencing start up crashes. Reiterating this from the reports we received during the PTS phase. 
 

• It is possible that the necessary DirectX 9 is not installed. Please install the June 2010 Direct X runtime. The download link for the June 2010 Direct X can be found here. 

Hello everyone!

SWTOR is now running with the 64-bit client! This was a colossal effort from the team on all fronts, and I cannot wait for you all to see all of the updates that will be coming to the game over time. 

The move to 64-bit also means that some players may have to update settings on their sides. Below are common changes/issues we have seen since we’ve been testing 64-bit. 

Your Antivirus program may pop up with an alert. Players are encouraged to update their firewall/AV settings to allow the app. 

Players may also need to remove compatibility settings as this was tied to seeing an empty server list upon log in. 

• These could be set on [installation directory]\launcher.exe or [installation directory]\swtor\retailclient\swtor.exe
• Right click
• Click Properties
• Click the Compatibility tab
• Uncheck “run this program in compatibility mode”

Hi again, 

Servers are now back online with Game Update 7.2.1! As an FYI, there were a few questions answered throughout the day, and I encourage players to read the ...

43 minutes ago, ceryxp said:

After reading the article I have a few questions.

What is the actual cost for the Mek-Sha stronghold?  In one place you say 8 tokens and in another you say 14.

During Season 3, the Season 1 weapons were sold by Ki'at Thavo.  Will the Season 2 weapons be available this Season?

Are the Collections unlock prices going to remain as they were for Season 3?

Also, I think the dyes are misidentified.  The image appears to show grey / brown, brown / grey, and orange / orange, but the cutline identifies them as "(From left to right: Pale and Dark Brown, Pale Orange and Dark Orange, and Pale Brown and Dark Gray Dyes.)."

Mek-Sha SH cost is 14 tokens. The article has been updated, good catch! 

"Will the Season 2 weapons be available this Season?"

• Season 2 weapons will not be available this ...

On 3/24/2023 at 12:55 PM, JackieKo said:

Hi everyone,

Happy to announce that Game Update 7.2.1 will be launching on March 28th! We will be taking down the servers at 7am CT/12pm UTC with an expected downtime of 5 hours. Patch notes will be posted on March 27th here: https://www.swtor.com/patchnotes

We did want to point out that this game update contains the 64-bit client, so please expect a larger download than normal. Players should expect a 35g download for 7.2.1. 

One change we did want to let you know about today is an update coming to the Master Datacron. Current...

Hi everyone, 

I'm creating this thread to keep you all informed with updates on the 7.2.1 patch. Currently, we are extending the maintenance window and do not have an ETA on when the servers will be back up. I'll keep you all updated here when I have more info. 

Thanks!

8 hours ago, DeannaVoyager said:

What does this mean? 

 

If my account is preferred, and I sell something in GTN that puts more than 1 million credits into my mail, does it mean I will lose the credits (i.e. they get returned to the sender when the mail expires)?

Or does this only apply to the subscriber credit cap (4bil+) ?

If you try to pull credit from the mail, only the amount that will cap you can get pulled from it. The UI does not refresh until you close/reopen the mail. F2P and Preferred accounts will still have their credit caps in place and will never be able to hold more than 1 million credits. The email will eventually expire, so you will need to keep an eye on it.

12 hours ago, Pandoras_Jar said:

Hey, was just looking over the 7.2.1 patch notes and wanted to confirm that the queue l...

Wanted to address this patch note: "The Master’s Datacron now boosts players’ character to Level 80 (up from Level 70). The armor granted by the equipment bundle has been updated to relevant conquest armor."

The Eternal Commander Equipment is being replaced and in its place will be the 324 Noble Decurion Conquest equipment. It will still be compatible to your character's Discipline and the items can be upgraded at their respective vendors. I'll update the OP with this info. And to reiterate, the Master Datacron will only grant a level boost. It will not grant a story boost. We'll be bringing back the Eternal Commander Equipment in a future update and will share details on how to obtain it when I have them. 

Related to items that grant a level boost, the Commander's Character Token will continue to boost your character to level 70 with 7.2.1. We are considering increasing the level this boost takes you to as well, but no details to share yet.

On 3/24/2023 at 5:53 PM, SteveTheCynic said:

Woohoo!  A new patch on my day off that I took because it's also my birthday!

 

Happy early birthday! Hopefully, the maintenance window won't take up the full five hours and you can celebrate!

On 3/25/2023 at 6:29 AM, TonyTricicolo said:

Will the 64bit client download faster via Steam?

Ultimately, it depends on your connection. With the tests the team ran, we found the following: 

• Average/good connection + SSD 
  • Launcher 24 minutes
  • Steam 11 minutes 
• Fastest connection + SSD
  • Launcher - 9 minutes
  • Steam - 8 minutes
• Slower connection (5mb/s average download) + HDD
  • 150 minutes
  ...

On 3/24/2023 at 1:18 PM, Chryptyk said:

What will be included with 7.2.1?  Will PVP Season 2 be active?  Also we were supposed to be getting the Opal Vulptilla with this patch release if we pvped on the PTS.

What about the new Mek Sha SH and will regular Galactic Season be active?

Everything that was tested on the PTS will be released tomorrow. The patch notes can be found here: https://www.swtor.com/patchnotes

In short, see link above, yes, eligible players will be getting the mounts with 7.2.1, and the Mek-Sha apartment SH and GS4 will be active! 

...

Star Forge has been brought back online and players will now be able to log in. Thanks for your patience, everyone! 

We're going to be bringing down Star Forge shortly and bringing it back up shortly after. Appreciate your patience.