JackieKo

JackieKo



15 Feb

Comment
    JackieKo on Forums - Thread - Direct

Hi everyone, 

We're setting up another play test with the devs for tomorrow, February 16th at 1:30pm CT to further test the Alderaan PvP Map. Please note the following: 

  • This phase of PTS will be closing on Friday, February 17th at 5:00pm CT
  • As a heads up, the Opal Vulptilla mount can only be earned during this phase of PTS, so you will no longer have the opportunity to earn the reward after the Friday deadline. 

See you all during tomorrow's play test!

 

Comment
    JackieKo on Forums - Thread - Direct

 

On 2/10/2023 at 10:53 PM, Stalha said:

I had the same issue, but I was able to fix it by turning compatibility mode off for both executables as suggested by a few other posts in the Testing 64 bit thread. Go to the SWTOR directory (for me that was Windows (C:)/Program Files (x86)/Electronic Arts/BioWare/Star Wars - The Old Republic), right click on launcher.exe, select Properties, go to the Compatibility tab, and make sure the compatibility mode box is unchecked. Do the same check for the PTS launcher, which is at Star Wars - The Old Republic/publictest/retailclient/swtor.exe. Once my two launchers had the same compatibility settings, the PTS showed up in my server select screen.

Hi there, 

Glad that this is working for you. We had a follow question to this workaround. Was there ever a point in the past where you manually updated compatibility mode? Possibly for other workaroun...

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14 Feb

Comment
    JackieKo on Forums - Thread - Direct

Hi everyone, 

We received reports that some players are seeing a maintenance error message when trying to log onto the PTS. We will be resetting the PTS shortly in order to see if this will fix the state that these players are in. Players who are currently on PTS should expect a bounce soon, but the server will come back up immediately after. 

Thanks!


13 Feb

Comment
    JackieKo on Forums - Thread - Direct

Hi everyone, 

We received reports from players that they are unable to completely log onto the PTS as they do not see anything on the server list. If you are experiencing this, please follow these step so that we can do further investigation into this issue: 

  • Send an email to [email protected] and in the subject line include "7.2.1 PTS - Empty Server List".
  • Send us the host.developer.log file  C:\Users\YourUserName\AppData\Local\BioWare\Star Wars - The Old Republic Launcher\ on Windows
  • Send us the client log located in the install directory \Star Wars-The Old Republic\publictest\retailclient\publictest\logs
  • If possible, please indicate if you are experiencing this on the the launcher, Steam, both, or if one is working and not the other
  • Be sure to include your account name!

Thanks all!

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10 Feb

Comment
    JackieKo on Forums - Thread - Direct

Hi all, 

Slightly repurposing the OP here to also include known issues for this current phase of PTS. I'll be updating this post as needed. Added the following:

Credit Economy

  • Travelling between Strongholds doesn't always cost credits.
  • Durability changes are not working

Thanks! 

Comment
    JackieKo on Forums - Thread - Direct
3 hours ago, Enomars said:

Third test.  

New character. I pretended I didn't have 1 billion credits in my Legacy stronghold and just played normally. 

 

 

13 minutes ago, Siita said:

Hello!

I leveled a brand new toon on the PTS to level 10 aka a "fresh start". 

Having this kind of hands of testing, numbers, and feedback is very helpful, thank you! Appreciate you taking the time to start a new character and go through what would be a new player experience. 

Comment
    JackieKo on Forums - Thread - Direct

Hi all, 

Appreciate everyone testing out the Warzone matches today. We're getting a lot of good feedback and data. One thing that the team would like to know is how many Medals you earned per match per win/loss. I'll be updating the OP with this question. 

Thanks!

Comment
    JackieKo on Forums - Thread - Direct
17 hours ago, bockchow said:

Since my feedback keeps getting deleted I will try to not give suggestions, only provide the specific opinions allowed. ...

I am asking once again that general discussion of this topic be made in the general discussion thread here. This thread is specifically for players who have played on the PTS. Again, I underst...

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09 Feb

Comment
    JackieKo on Forums - Thread - Direct

Hi again, 

Reiterating once more to please keep this thread to PTS feedback. If you gone on the PTS and experienced these changes, feel free to answer the questions above along with any additional feedback you may have. General conversation and replies can be made in this thread instead. Mods will be removing posts here that are not focused on game play/experience from PTS so that we can consolidate info.  ...

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Comment
    JackieKo on Forums - Thread - Direct

Hi all, 

I understand that there is going to be a lot of conversation around this topic, but I ask that the feedback here is posted after you have gone through some game time on the PTS and experienced the adjustments. The team is asking for the specific questions in my original post to be answered, so please keep posts on topic. Completely fine if you have additional thoughts on the credit economy changes, but I ask that you all check out PTS live as that direct feedback will help us navigate changes going forward. 

And to reiterate, this is only the start of this initiative. "This will be an ongoing initiative that will be rolled out over several updates as we want to slowly introduce these new changes and give players time to adjust and also provide opportunities to give us feedback." 

Thanks, everyone! 

Post
    JackieKo on Forums - Thread - Direct

Hi everyone, 

This is a follow up to the information we released in the Game Update 7.2.1 PTS blog post. ICYMI, 7.2.1 will be introducing initiatives to combat the inflation that is present in the game. We’ve seen conversations surrounding this topic, and we share similar sentiment to the concerns about the game’s economy. This will be an ongoing initiative that will be rolled out over several updates as we want to slowly introduce these new changes and give players time to adjust and also provide opportunities to give us feedback. 

We understand that there is demand to fix things now, but we are taking special care to introduce th...

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Post
    JackieKo on Forums - Thread - Direct

Be sure to read this post first before jumping onto the PTS and submitting feedback in this thread! 

Alderaan Warzone Map:

  • Is it easier to obtain Attacker and Defender points?
  • Do you feel like you can earn 8 medals even if you do not win matches?

General PvP matches:

  • Were matchups fair?
  • If you participated in a match, please describe the makeup...
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Post
    JackieKo on Forums - Thread - Direct

Be sure to read this post first before jumping onto the PTS and submitting feedback here! 

To reiterate, players will be able to see the following adjustments:

  • Quick Travel now has a credit cost associated, with a minimum cost of 100 credits and a maximum cost of 5000. The cost to travel is dependent on the distance traveled.
  • Priority Transport Terminal now costs the origina...
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Post
    JackieKo on Forums - Thread - Direct

Hello everyone, 

Specific content from Game Update 7.2.1 will be available on the Public Test Server soon! Please read through the announcement blog to familiarize yourselves with everything coming with this update. 

For PTS, we are focusing tests on the following: 

  • Functionality with 64-bit
  • ...
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07 Feb

Comment
    JackieKo on Forums - Thread - Direct

Hi everyone, 

I just wanted to reiterate what I wrote in the New Forums thread. This is still a conversation we are having regarding who has access to publish content on the forums. There are a lot of factors to consider here. As I wrote before, I'll post an update when we have a decision on what we would like to do. 

Thanks!


30 Jan

Comment
    JackieKo on Forums - Thread - Direct
On 12/16/2022 at 1:02 PM, JackieKo said:

Hi all,

I'm asking that posts are kept on topic. Please contribute the conversation of the lockdown in this thread as I do not want it being derailed because I want to determine if there is a bug happening with this system.  And as I wrote in my initial post, "it is possible that these timers can be adjusted in the future based upon the feedback we see and the data that is collected off of player behavior" so I am asking that posts are kept on topic to consolidate feedback. 

Hi everyone, 

Following up here to say that the timers will be adjusted but we're finalizing some details so I don't have more to share at this time. 

Comment
    JackieKo on Forums - Thread - Direct
On 1/19/2023 at 9:18 AM, Siita said:

Bumping this up again for visibility.

Still stuck at 95% completion for Manaan.  Please add this back to your tracker for known game issues!

Thanks :)

Hi Siita, 

The Master of Manaan achievement bug is still on the ...

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24 Jan

Post
    JackieKo on Forums - Thread - Direct

Hi everyone, 

I'm creating this space to house dev updates regarding the PTS. I am hoping this is easier for all of you to find info about this initiative. To start, please always follow these steps if you experience a crash: 

  • System specs - processor, video card, OS version
  • What were you doing before the crash happened?
  • Please provide a DxDiag report and send it to [email protected] with the subject line 64-Bit PTS Testing

As there are thousands of permutations of processor, memory, graphics card, etc…we're especially on the hunt for issues that show up with specific configurations. Please play as you normally would, and if there is anything strange happening, let us know about it! 

Currently, we have received reports of client start up crashes. Please note that if you are one of the players this has happened to, it...

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20 Jan

Comment
    JackieKo on Forums - Thread - Direct

Hey everyone, 

A new iteration of PTS has been deployed. If you experienced a crash prior to this build, we highly encourage you to test out PTS again and report any new findings here. Should your game experience a crash, please follow the support steps listed here

As an FYI, it is expected that the download for the launcher will be over 30GB and Steam's will be 8GB.

EDIT: Updated the expectations on down...

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18 Jan

Comment
    JackieKo on Forums - Thread - Direct
Just now, NicoleMay said:

Map feedback?

The rotation could be improved. Huttball is not fun to me, and while I do enjoy Pylons, we get them way too often. I would love to see more Odessen in the rotation. It's my favorite WZ map.

Hey NicoleMay, 

Not in general for this specific thread. I just don't want players to forget about Shabir's initial ask "We would like your feedback on which maps do you feel are the toughest to reach 8 medals on and why". 

Thanks!