JackieKo

3 hours ago, CommunityTeam said:

Hi folks,

Game Update 7.2 “Showdown on Ruhnuk” patch notes are now available here.

Hey everyone, 

The Mercenary and Commando notes were not initially added to the patch notes when they first went live. They are now included in the patch notes. Thank you. 

36 minutes ago, Chryptyk said:

An official response would be lovely, considering this was a tradition that goes back as long as i can remember.  I even remembered when there were themed packs and those would be rotated through around this time of year as half off....

Hi there, 

Very possible ...

Huge congratulations to all of the winners. The announcement article can be found here. All of the entries were so lovely. Thank you to everyone who submitted screenshots. It certainly was difficult for the team to pick winners because so many beautiful shots were submitted. Reminder that decos of the winning images will be available after Game Update 7.2 goes live tomorrow. 

Congrats again to the winners!

Jackie 

18 hours ago, NicoleMay said:

 

 

With all due respect, I believe we deserve better communication and transparency. Even if you can't say anything definitively, something like "Yes, life day is coming and will be out this month!" or "We're aiming to have 7.2 out by the end of the year but can't promise anything." Those would be fine!

Have you not learned from the past year that we HATE being in the dark? It's not in the fun way like Shadow of Revan prelude. You can be careful while still communicating to your ever shrinking playerbase.

I understand that Life Day is an event that players look forward to at the end of the year, however, announcing when Life Day were to happen would prematurely announce when 7.2 could launch.

The December event article is a unique case.  We intentionally did not include Life Day in this event article until we ...

17 hours ago, Sarova said:

7.2 is out next week.  Have the winners been announced?

Announcement will happen on Monday! 

15 hours ago, Pandoras_Jar said:

Will there be a Collection's unlock sale too?

There will be! More info later! 

2 hours ago, Lt_Awoke said:

Do I have to complete the story up to Manaan to start Showdown on Ruhnuk, or will I be able to skip all the onslaught story and the flash points associated with it?

I have 30+ characters, and having to complete the story on all of them is very time-consuming for something I've experienced already.

Yes, you need to complete the Manaan critpath, including Ruins of Nul and Digging Deeper, on any character you want to do the Showdown on Ruhnuk story on.

On 12/5/2022 at 7:20 AM, TonyTricicolo said:

We are about two weeks away from the Xmas holidays and the forums are going crazy on whether or not we are going to end the year strong! It's time to make an announcement! Do something to appease the masses before it's too late!

I'm here  Happy to say we announced 7.2's launch date today. I understand that players are very eager to hear news, and please know there are few others who are more excited than myself to tell players all the details. But we also want to take care that everything is lined up and prepared before releasing info publicly.  Appreciate your patience! 

Hi everyone, 

We just announced that 7.2 will be coming December 13th. This also means that is when Life Day will begin! We'll have more details on expected downtime posted later this week.

I know a character transfer sale has been requested for a while now, so I'm happy to say that from now until January 9th, a 50% off sale for character transfers will be active. We will also be running a Double XP event on December 20th.  

In the meantime, enjoy this teaser clip of ...

Hi everyone, 

With the announcement of Game Update 7.2 launching on December 13th, we will be taking down PTS shortly. We'll see you in-game next week! 

Continued from above post. Giradda’s replica items: 

Replica Victorious Assault Cannon

• Cost: 16
• Rotation: A

Replica Victorious Saberstaff

• Cost: 16
• Rotation: B

Replica Victorious Blaster Rifle

• Cost: 16
• Rotation: C

Replica Victorious Sniper Rifle

• Cost: 16
• Rotation: D

Replica Baron Deathmark's Huttball Helmet

• Cost: 16
• Rotation: A

Baron Deathmark's Furious Walker Replica

• Cost: 20
• Rotation: C

Baron Deathmark's Swashbuckling Cutter Replica

• Cost: 20
• Rotation: D

Gladiatorial Nexu Replica

• Cost: 20
• Rotation: A

Giradda's Special Pet Nexu Replica

• Cost: 20
...

On 11/15/2022 at 12:24 PM, JackieKo said:

Hi everyone, 

We're deploying a new PTS patch shortly. I've updated the known issues/changelog to reflect the major changes that have gone into this patch. Please see them here. 

Thanks!

Hello again. A new PTS patch will be deployed shortly. I'll be updating the changelog ...

Hi all, 

I'm locking this thread to keep info and feedback about the launcher upgrade consolidated to this thread. Please keep discussion there to help us keep track of any ongoing issues. Thank you. 

We are bringing PTS back up. 

We believe we have found a fix for group queues as well. Please let us know in the PvP feedback thread if you are still experiencing issues with group queueing. Appreciate your patience and thank you to everyone who hopped onto the test server and tried out PvP with us! 

We are aware of the ongoing issues with group queuing. We're working on a fix and will be taking down PTS shortly. After PTS comes back up, please note the following:

• Solo queuing should be fixed with this.
• We're still looking into group queue issues. If groups are experiencing issues with the queues, we recommend re-grouping after every match.

I'll be updating this thread with more info as I get it. 

Hi everyone, 

We are aware that queues were not working as intended. We deployed a quick a fix, and would like you to re-queue. Thank you for your reports! 

Follow up on the above post. 

We have had reports of certain instances where players could not queue for Arenas. Remaking the group should fix this issue. If you experience this, please report it here and answer the following questions.

• How long were you waiting in the queue for?
• What was your group composition? 
• Can you confirm if all players who made up this group have PvP-ed in the past? 

Hi everyone, 

Wanted to give all of you some helpful timeslots that will encourage PvP pops. We'll even be dropping in to check out the queues with all of you during tomorrow's time! 

Thursday, November 17th

• 1:30pm CT / 7:30pm UTC 

General peak times for Fridays and Saturdays that we suggest utilizing to ensure the highest player population during the testing phases. 

• 2pm - 6pm CT / 9pm-1am UTC

After you test PvP, please answer ...

• What Colorblind mode do you use?
• Which Colorblind mode option displayed the best for you? 
  • Does it match the type of colorblindness you are?
  • What did you like or not like about the option you chose that matched your type?
• Currently Colorblind mode renders across the entire game. If this is not an experience you enjoy, what would you prefer instead?

Hi there,

Wanted to address this as we're seeing this topic pop up here and there. When we deployed the new launcher, we stated "The “download” in this case refers not to re-downloading the game client but downloading small pieces of information for validating the game data already on disk. So to reiterate once more, players will not be experiencing a full download."

That is still the case when switching between live and PTS. You are not experiencing full downloads, rather, you are seeing a sync with your internal files. Going back and forth between the servers will always have this syncing period with them.

On 11/10/2022 at 12:20 PM, JackieKo said:

Hi everyone, 

7.2 PTS is now live! There’s a lot of content included in this phase of PTS, and I will list out all the related feedback threads below. 

• Ruhnuk Planet (includes Daily Area, Missions, and Mandalorian Relics)
• ...