JackieKo

JackieKo



11 Feb

Post
    JackieKo on Forums - Thread - Direct
Hi all,

Clarifying some info and answering a couple questions that came in from the thread.

Tacticals listed are being removed because their effects moved into Class Ability Packages, are not working as intended, or encouraged negative gameplay such as Go to Sleep and Fanged God Form respectively. Because Class Abilities will be receiving the effects of the Tacticals being removed, new Tacticals will not be added.

Crystal of Nightmare Fury is being removed because players have the ability to become stronger in 7.0 more than they have been able to in previous updates.

The Spoils of War achievements requiring Tacticals that will be removed have been adjusted to no longer require said Tacticals.

The schematics that would be needed to craft Tacticals will not be able to be purchased from Kai Zykken.

... Read more
Post
    JackieKo on Forums - Thread - Direct
Hi all,

A fix will be implemented in 7.0, but please read the below carefully.

This intended player experience path will only apply to new characters not existing ones.

Players that are past the previous quest will still see the briefing scene. Though this does not match up with the choice that was made, these characters' stories will not be impacted, so they can continue on their journey.

10 Feb

Post
    JackieKo on Forums - Thread - Direct
Hi everyone,

In order to help players prepare for Legacy of the Sith, we wanted to let you know about what will be happening to items that will be removed at the launch of 7.0. This serves as a general clean up of items that were tied to Renown, Social Points, and 6.0 gearing. The following items will be converted into credits upon the player logging in after 7.0 maintenance. All the items listed below will be converted to 100 credits unless otherwise noted.

As mentioned previously, if you want to keep the contents of your Renown Caches, please open them before 7.0 launches. Otherwise, they will be converted into 100 credits.

Tacticals:
  • Second Contract
  • Energized Blade
  • Powerlode
  • Slow Mercy
  • Missile Backblast
  • Rocket Fuel Vapors
  • Thermonuclear Fusion
  • Magnetized Shrapnel
  • Grievous Wounds
  • Higher Focus
  • Frenzied Power
  • Go to Sleep, Go to Sleep...
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09 Feb

Post
    JackieKo on Forums - Thread - Direct
Hi everyone,

We are still troubleshooting this issue. The team has asked if DxDiag and/or crash dump files could be provided if possible.
  1. Press the [Windows] Key + [R] at the same time.
  2. Type in ‘DxDiag’ and press ‘OK’.
    • After this step, you may see DirectX Diagnostic Tool "Do you want to check if your drivers are digitally signed? To check your drivers, Windows might connect to the Internet, but doesn't send personal information about your computer." You will be prompted to select Yes or No. Selecting either should not matter for this case.
  3. This will open the DirectX Diagnostic Tool box.
    • Please wait for the progress bar to finish before moving to step 4
  4. At the bottom of the box is a ‘Save All information’ button. Press it.
  5. This will open a ‘Save As’ box. Please ensure the text file is named ‘DxDiag’.
  6. Save this to your desktop.
  7. Open the saved file, hit Ctrl+A (select a...
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Post
    JackieKo on Forums - Thread - Direct
Hi all,

We're still investigating this issue and appreciate the details of the reports coming in. If you are experiencing this issue, please also offer additional details such as specs as that will greatly help us investigate.

Thanks!

08 Feb

Post
    JackieKo on Forums - Thread - Direct
Hi everyone,

We're looking into this issue. To keep reports as consolidated as possible, I've merged threads and encourage everyone who is experiencing the issue to report their status in this one. I'll check back in here once I have an update.

Jackie

04 Feb

Post
    JackieKo on Forums - Thread - Direct
Hi everyone,

Alongside the launch of 7.0 will be a Darth Malgus-inspired Legacy of the Sith Digital Collector�s Edition. More details can be found here. I'm quite partial to the mini pet.

Jackie

02 Feb

Post
    JackieKo on Forums - Thread - Direct

Hi Jackie!

On PTS, in order to buy a 328 Legendary Implant we needed to buy TWO 326 of the SAME implant, have one equipped, and ONLY THEN would we get a choice to upgrade to a 328. I didn't bother trying, but I think a friend said the same was true about upgrading to 330 (so 2x 326 -> 328; 2x 328 -> 330, meaning you'd basically need to buy 4 326 to get 2 328 that would THEN allow you to get a single 330)...for each implant bonus you may need.

01 Feb

Post
    JackieKo on Forums - Thread - Direct
Hey Xam,

Answering your questions in order -
Post
    JackieKo on Forums - Thread - Direct
Hi ThrawnFanatic,

The skip story will be left at Ossus as it is the beginning of the story arc where we want players to be contextually.

31 Jan

Post
    JackieKo on Forums - Thread - Direct
Hi TheVoyant,

I understand the intent of your post, but I also ask you to understand that the majority of the posts that I and other members of the team respond to are replies to posts that are anything but praise. You can check the dev tracker to see a history our responses. My thanking a player for their kind message doesn't happen very often as I do not want to come across as tone deaf, however I do want players to know that I see those messages as well as the criticisms and feedback in the forums.
Post
    JackieKo on Forums - Thread - Direct
Hi Zombimeatman,

Appreciate the kind words and the post. Thank you for brightening up our Monday!

28 Jan

Post
    JackieKo on Forums - Thread - Direct
Hi everyone,

Much like how we treated the feedback threads for 7.0 PTS feedback, I'm trying to consolidate the stickies, news, and dev post communication related to Legacy of the Sith. This is going to be a work in progress process, so appreciate your patience as I try to find the best combination of what belongs here and what should remain stickied for this sub-forum.

As always, please keep an eye on the Developer Tracker so you are aware of the most up to date posts from myself and/or the team.
Read more

27 Jan

Post
    JackieKo on Forums - Thread - Direct
Hi mentalmackem,

PTS will be brought down tomorrow afternoon, so there will not be another phase of testing. When changes are live, we absolutely will be observing feedback coming in from players. I'm working on ways to help streamline that for players who frequent the forums.

25 Jan

Post
    JackieKo on Forums - Thread - Direct
Hi everyone,

I have two follow ups regarding Kai Zykken. As mentioned in the Guild Perks Schedule thread, we are not able to deploy the fix for Kai Zykken as we originally intended due to the Guild Perks Schedule fix needing to be deployed through a patch. Please expect both fixes to be implemented at 7.0.

Second, our Design team provided the below information to further explain how Kai Zykken will operate in Legacy of the Sith including an explanation on how the RNG protection will work on the Set Bonus Crate.

When 7.0 launches, Kai Zykken will have a new inventory containing:
  • A rot...
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Post
    JackieKo on Forums - Thread - Direct
Hi everyone,

Update for the Guild Perks schedule issue. As mentioned previously, we were investigating a fix which could resolve the issue during a planned downtime. We do have that fix ready, however, it will need to be deployed inside of a patch. Due to that, we are going to put this fix into our next planned patch which is 7.0. Though we are unable to patch this week, expect the Guild Perks schedule (and Kai Zykken) to be fixed at 7.0.

I understand that this is not ideal, but I wanted to let you all know about this update as soon as possible so you know what to expect in the coming weeks before 7.0 launch.

Thank you,
Jackie

24 Jan

Post
    JackieKo on Forums - Thread - Direct
Hi all,

We have looked at some of the reports about Season Objectives not lining up with Featured Content (Flashpoints/Heroic Areas/Daily Areas). We are seeing a discrepancy between the Objectives players should have versus what they actually have. It is fully intended that Season Objectives will have you participate in content which is listed in the Activities Window and Group Finder.

We are looking into what may be causing this.

Thanks!

21 Jan

Post
    JackieKo on Forums - Thread - Direct
My apologies that I did not create a separate thread for Master Mode feedback for the Elom Flashpoint. For those who would like to consolidate their feedback here, feel free to use this thread.

Please answer the following questions:
  • How do you feel about the boss balance?
  • How do you feel about the trash balance?
  • Are you experiencing any functionality issues? If so, please explain in detail.
  • Are there any friction points that hinder your progress?
  • Are the objectives clear and easily understandable?
  • How does the pacing of combat feel?
  • Please give us details on your experience with the stone stair segment where you need to traverse a tight path with enemies and other area dangers.

Feel free to answer in as much detail as possible to help us understand your thought process and line of thinking.

Thank you!
Post
    JackieKo on Forums - Thread - Direct
Hi everyone,

Wanted to answer some of the questions we're seeing about when PTS will be taken down. The server will be going offline on January 28th.

We got some really good feedback and I or someone from the team will be sharing more details with you all next week on some adjustments that were made. Thank you for continuing to offer your input!

Jackie

19 Jan

Post
    JackieKo on Forums - Thread - Direct
Hi everyone,

Update for this thread. As players have reported, there was an issue regarding the Guild Perks schedule. In short, we will be implementing a fix for it, targeting early next week. As this fix will require some downtime, we will also implement a fix for Kai Zykeen's inventory. We will be posting details on exact timing when we can.

Thanks!