JagexHooli

We would love your help - appreciate the thread on this.

We've got a destination for it if you don't mind submitting a ticket directly to the team, which you can do here: https://support.runescape.com/hc/en-gb/articles/360006627238-Game-crashes

If you submit a ticket, please include the following system details where possible:

1. Device (e.g. PC, Mac, Samsung S20, iPhone 10)
2. Operating System (e.g. Windows 10 21H2, macOS 12.5.1, Android 12, iOS 15)
3. GPU model (eg. NVidia 2070, Intel HD 620, Apple M1)
4. GPU driver version

In terms of w...

Correct, that's not expected. The team looked at how that unexpectedly happened during our last maintenance and have put a mitigation plan in place to avoid it happening.

We won't know for sure until it's out there in the wild, but we should be good to avoid it this time.

We've just added an additional section to This Week In RuneScape to confirm all German Worlds will also be offline in RuneScape this Tuesday for approximately five hours.

The work is expected to begin around 10:50 Game Time on Tuesday. A maintenance post will appear on RuneScape.com while this work is active so you can track if the Worlds are still down, which will disappear when the Worlds have returned.

Clarification on this - it's just our Worlds based in Germany.

Hey everyone. This was briefly incorrectly mentioned in the News Post this week and isn't present in this week's update, but this is a planned change for the Oddments Store.

To explain what's going on - the team recently reviewed the Oddments Store changes from April, and the assessment is that Key Limits are out of balance with the limits on the other items in the Oddments Shop (which exist for game economy balancing reasons).

This has led to the limit being rebalanced to 10 Keys per day, which is scheduled for release next week.

Finding out from a Patch Note was definitely not the intention - it was in there as a leftover before the team delayed the release by a week late on Friday so we could provide notice to players in the next few days and avoid disrupting anyone's Grim Harvest experience.

Since the Patch Note got the word out as is - and the Limit change is now confirmed - we're going to get this news added to This Week In RuneScape asap. Look...

Our apologies for some of the issues with the News Post deployment today, that was far from ideal. Looks like some problems in converting our work to HTML went uncaught - should be all accurate now.

Thanks for the detail on this and sorry to hear it didn't help in your case. Can you submit a ticket? It would really help the team eliminate this for those still affected as quickly as we can.

https://support.runescape.com/hc/en-gb/articles/360006627238-Game-crashes

We're passing these reports around Steam to the team so they can take a look asap. Thank you for sharing this and really sorry about the disruption.

Sorry to hear you are still affected. The Engine Team are still working on this for anyone still impacted, so your ticket will really help that process.

We'll keep you updated, just know they're doing everything they can to get your experience back to normal again as soon as possible.

Hey everyone -

We have released a new Client Fix to address the stuttering and crashing performance issues experienced by some players.

Please close the game and re-open the Client to get this new version. Big thanks to all of you for your reports and for your patience while we investigated the root cause.

Please do let us know if you're still encountering issues. If you continue to experience issues, you can send us a support ticket via https://support.runescape.com/hc/en-gb/articles/360006627238-Game-crashes

If you submit a ticket, please include the following system details where possible:

1. Device (e.g. PC, Mac, Samsung S20, iPhone 10)

2. Operating System (e.g. Windows 10 21H2, macOS 12.5.1, Android 12, iOS 15)

3. GPU model (eg. NVidia 2070, Intel HD 620, Apple M1)

4. GPU...

Just to confirm this is a legitimate email and partnership with PC Game Pass. Feel free to redeem it!

You should receive this in your RuneScape Message Centre. Did it appear there?

This.

Really sorry about the initial issues you faced on this.

The somewhat good news is once, we complete our rollback, you'll be able to log in on this account and pick Fresh Start Worlds as intended. You won't need to fire up a ticket or get any further support.

We'll post on the News Post and on Social once everything is back online.

1. - Mod Keeper

We are wary of removing a significant gold sink from the game without replacing it. We are looking at running Free Deaths at some point again later in the year if possible based on all the feedback we've seen on it. - Mod Jack

The delay isn't with the Death Costs, but with the changes to the GE to support tarriffs and remove the price cap. These are important economic balances to launch alongside changes to Death Costs. - Mod Jack

RE: Death Cost date change

Technical issues and the impact of our external QA disruption that Mod Keeper mentioned. - Mod Jack

I don't think the balance of the styles is in the right place.

However, I don't think this is as simple as just bringing all three into parity - we need to more clearly define the purpose of the styles and why you would want to play them. - Mod Jack