Mod_Stevew

Mod_Stevew



06 Jun

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If you are getting email notifications it means somebody is trying to access your account - consider updating your password or changing your Jagex Account email address

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Originally posted by TheFalloutHandbook

Better than before. Basically, once you have your accounts linked, all you do is press “Play” on whichever account you want. If you want to play a different account, you simply select the username from the drop-down menu and press “Play”.

^ This - glad to hear you are having a positive experience :)

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Originally posted by CasualKennyOsrs

yes, sorry for the late reply :) thanks

ty :)


05 Jun

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Sounds like you might still be using your old login derails, your Jagex Account login is the email address you used to set it up

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It doesn't really matter what order you do them in, you'll have a new login email for your Jagex Account - you just need to decide whether to use an existing email you have a create a new one


02 Jun

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Originally posted by VoxDeCaele

It IS now working, thank you for the help!

Appreciate the confirmation :)

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Originally posted by rikkieher

For sure Steve. I appreciate it. I didn't see this earlier but I know you guys will fix it in due time. The King is very forgiving. I would appreciate it if you gave me a custom user flair indicating that I am indeed the King of RuneScape.

Thanks your highness


01 Jun

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Originally posted by VoxDeCaele

Same for me, I eventually got them but was several hours past link expiration

Urghh! Nobody wants to wait that long! I'm told the problem with Yahoo is now fixed - sorry for the hassle and let us know if you are now OK

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Originally posted by 1andOnlyMaverick

Thank you for replying. I suppose I also don't want to let go of logging in with my RSN, I'm conflicted stubbornly set in my ways haha. I need to read more about the migration I think.

FWIW I felt the same but no regrets now :)

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Originally posted by Marhfg

Hey there ModSteve!

Thanks for the Update here! I was figuring this may have been an issue with Cloudflare at the time of my post as I was getting error codes from them. Looks like it has been resolved.

Hope you have a good day and thanks for the reply!

Glad to here you are now sorted, thanks for sticking with us :)

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Originally posted by CasualKennyOsrs

Still not working for me , been since last night and all day today, cant get it to send any code whatsoever. got a few last night after like 3 hrs but said it expired already. and nothing at all today so far and its been 8+ hours

Sorry for the hassle - it does look like this is now resolved, let us know if you are now OK

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Originally posted by RondeyGod

Ah thanks for the reply. I was worried there for a bit haha.

:)

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It looks like you used our form to delete your data and permanently disable your account, which is your legal right. When we receive those requests we send a message back that clearly outlines what is involved and offer a 72 hour period in which you can change your mind. We do this because sometimes people regret their decision or have not grasped the implications of permanent erasure. You don't have to reply, and if we don't hear back we will process the request.

However, as you replied within that 'cool down' time and redacted your initial request, your account will be fine. Your reply will be tagged to your original request so it can't be missed.

When your ticket gets to the front of the queue, we'll also reply again just to let you know that we are cancelling your request for your peace of mind.

In terms of what you were actually trying to do, I'm afraid it is not currently poss...

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Originally posted by ErikHumphrey

Yes, you'll just sign into the character linked to your Steam account. Jagex Accounts have pretty much no effect on playing RuneScape through Steam or Mobile.

ty great advice :)

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Hot off the press ... it looks like we have fixed the issues with Yahoo emails, assuming that is your provider, you should now be good to go

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Yup - Jagex Accounts will use email login - that single login replaces all imported accounts old logins and that then gives you one click access to all characters under that account

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Should be fine, (see others comments) are you having issues ?

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Hard to know what is going on here without a bit more digging - can you drop our support team a line so they can take a look for you, don't worry we will get it sorted for you!

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Originally posted by TonyBest100

I recently created a jagex account and added my RuneScape account to it. But when I try to sign in using the normal method I am used to (email address which isn't the same as jagex account email address) it does not work.

That's intentional, you no longer use those login details to play, instead using the newly created Jagex Account to do so.

Spot on advice - ty :)