Ubi-Akatsirin

Ubi-Akatsirin



25 Jan

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hi @BT3241

I'm sorry to see you're having issues in Fog of War with enemies not showing up on your radar.

It seems that issue was resolved previously, could you check if you have an updated version of the game? Would you be able to attach a video showing the issue happening, please? Thank you!

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hi @OvoshLeftZGame!

Sorry this has happened to you. If you try the summit again can you check whether that happens again please? If it does, please provide us with a video, and we'll be able to escalate this to the dev team for investigation!

Thanks @Noxious81 for the help!

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hi @Tobirama526 !

The game will automatically promotes a clan officer to become the leader, in the case of old clan leader having been inactive for 2 months. The system checks the activity of other clan members to determine an appropriate replacement for the leader in his time of absence and will assign the role to this member automatically!

Hope this helps!

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hi @DelMaestro !

I'm sorry to hear you're having this issue with your ALT key. Would you be able to try with another keyboard just to make sure this isn't a hardware issue please?

Could you also do the steps highlighted in this article to see if it helps in any way ?

Thanks!

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Thanks for the help @Aced_100, and glad you could find something that worked !

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hi @gi0v4nn1sh1n0b1,

I'm sorry to see you're also experiencing this issue and that the workaround didn't help you. Would you please be able to provide a video so that we can escalate this to the development team for investigation?

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hi @KingSlimm318

I'm sorry to hear you're having issues with your character lowering down in levels. Would you be able to tell me if that happens with all characters? Do you get granted the Keener Watch at the end of the mission?

I couldn't find reports of a similar issue, so if you could provide as much detail as possible, this would help us in reporting this issue! Would you be able to attach a video, please?


18 Jan

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hey @EngagedMedal741

Sorry you're having issues with error code 4-0xfff0be25. Could you please try following these steps to see if it helps, please?

If the issue still persists, don't hesitate to come back to us, so we can have a look, or reach out to us through the ...

Read more
Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hi @CoderHQ

I'm sorry to hear you're having issues with your ADS. Would you be able to send a video showing what is happening? I would also advise you try verifying your game files just in case.

Do you also have access to another mouse for testing purposes? Thank you

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hey @buttasang

Thanks for reaching out to us and sorry to see you're having a sync failed issue

 I do recommend verifying your files as a first step.

If the issue continues, you can give the following steps a try:

  1. Open Ubisoft Connect as an administrator, then go to settings.
  2. Untic...
Read more
Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hi @FEMTOW

Sorry to hear you're having issues with connecting to the game. Would you be able to tell me what plateform you're playing the game on? Have you tried any troubleshooting steps? What type of connection (hotspot, router?) do you use?

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hey @refraction_it !

Sorry to hear you keep getting disconnected from Rainbow Six Siege. Could you add a picture of the error message you are getting, please?

Could you also tell me if you only have this issue with the launcher, or is your internet down every time? You can check this article to see if it helps, as well as proceed to our ...

Read more
Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hey @ego10gogo

You can find more information about credits here. We also won't be able to add any credits to your account, sorry 😅...

Read more
Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hey @ownd-xd

Sorry for the delay with that answer. For future reference, we can't remove temporary bans. You can find out more here.

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hi @ilBuonPulse

Please note we can't adress bans on forums for safety reasons, and can only communicate about a ban with the person involved.

You can know more about permanent bans and hot to appeal here.

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hey @Zelixx !

Are you talking about the House map in game? Would you be able to provide more info about the issue you may be encountering, please? Thank you 😊

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hello @ImTheGhost

We are unable to assist with any ban appeals on Discussions for safety reasons. We are also unable to lift temporary bans.

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hey @JustBeGod02

Sorry to hear you're having issues, and thank you for sharing the error code you got!

Could you tell me what platform you're playing on, please? Could you also tell me if you've done the steps described in this article?

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hi @BaNaNaMAN49a

I'm sorry to hear you're having issues with your Y7 pass for Season 4.

Thanks for providing details about the issue too! I checked and you just got a reply on your support case, could you check it out please?

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hi @TheBigMeatVegan !

Sorry to hear you're having this issue with the voice chat. Could you tell me what connection you use to play? It is possible that this is coming from a network privacy issue. Would you be able to follow these steps to see if it helps,...

Read more