Ubi-Akatsirin

Hey @Vyx-IG,

Sorry that you're still waiting for an answer on your ticket, we're dealing with a lot of messages right now and trying to give everyone an answer as soon as possible.

Hi @Epicethan234 and @tradie12

Thanks for reaching out to us and sorry to hear you're having issues with the link between accounts. You'll have to reach out to us through our website so we can invest...

Hi @StelfJokeZ

Have you or your brother had any answer from our support team? We are currently experiencing a large amount of messages, which might cause delays.

This is something that would have to be investigated through the support website directly, though, as some information is sensible and can't be shared on a public forum for safety issues.

Hey @ArTiK197

I'm sorry to see you're having issues with the season pass that was gifted by your friend. Thank you for providing a video too!

I see you've already opened a case, we are dealing with a large amount of contacts at the moment, so it might take longer to get an answer from us, sorry about this.

Firstly, are you still experiencing that issue? Have you tried verifying the game files? Is the issue still persisting after you launch a game to synchronize the game pass?

Hey @Blu-FS

I'm sorry you're having issues with data centers in game recently. Firstly, is this still relevant or has it been fixed already?

If you're still experiencing this issue, would you be able to check these steps to see if it helps in any way? Thank you!

Hi @GSuA_mkerem1905,

I'm sorry you had to experience this in chat during a game. I have censored their username as per our forums rules, but I have passed the report along. In the future and if you ever have to report players again in game, please use one of our private channels :

Ubisoft Email/Live Chat > https://www.ubisoft.com/help/contact
Twitter Support > ...

Hey @Cr1sonix,

I'm sorry to hear you're having issues with your Battlepass content.

Firstly, is this still an issue you're encountering, or has it been resolved already?

Have you tried verifying your game files?

Hi @BJnoonoo

You can find all information about linking accounts here and cross-progression for Rainbow Six Siege here: (https://rainbow6.com/crossprogression?ucid=GME-ID_160391&maltcode=brand_C2W_GME_ingamenews___R6S____&addinfo=).

We would be able to check this more in ...

Hey @Cheeky_Buns,

We can't lift temporary bans. I understand this is not your fault and will pass the feedback along. You can find out more about temporary bans here.

Hey @SLdcbro-EP, sorry to hear you're having this issue! You can find out more on BattlEye website directly: (https://www.battleye.com/support/faq/#:~:text=To%20fix%20this%20please%20go%20to%20%E2%80%9CC%3A%5CUsers%5C%5B,certificates%20might%20be%20broken%2Fcorrupted.) and contact them to know more about this.

Hey @UniiT

I created another thread for your issue. Do you remember if you had a particular error code when you got kicked?

We can't lift temporary sanctions, so if it ever happens to you again we won't be able to lift it, and you'll have to wait for the sanction time to be expired. You can find out more here.

Hi @Player955

I'm sorry to hear you're having connectivity issues ! Would you be able to tell me if the issue persists and if yes what platform you're playing on please?

Hi @IntenseFence69 !

Just like @YTgrzmot69 mentioned, you can reach out directly to us through our website or via DM on social media, so we can check the report.

Support site: https://support.ubi.com/Cases/new
Facebook: ...

Hey @Stitches-gtr, sorry to see you're still waiting for a reply from our teams. One of my colleagues will look at it as soon as possible and provide you with an answer if it's not already the case.

Hello @audafr

You can find more information about the cross progression and the link between accounts here. For all querie...

Hey @dojaclik23, thanks for reaching out about this.

Do you have another controller that you could try this with? Have you noticed if this happens with all operators/weapons or just one?

If possible, could you share a video showing that you are pressing R1 multiple times before a shot is actually fired ?

Thank you !

Hey @faygo_siege !

I'm sorry to see you're having a crash when launching a game. Are you playing on PC?

Could you please try all the steps from this support article to see if it helps? If the issue persists, could you give us more details such as your config...

Hey @ishaknasrii

We're dealing with a lot of backlog at the moment, this issue will have to be dealt with on our website as we can't do the necessary security verifications on public forums. One of my colleagues will get to your support case as soon as possible, sorry for the inconvenience!

Hi @Solo_dead

I'm sorry you're having issues with launching the game on steam.

If that issue is still ongoing, please check out this article and follow the steps : ...

Hey @okaya9134

I'm sorry to see you're having issues when launching Rainbow Six Siege.

Would you be able to try the steps from this article, please? Do you have any error code showing up on screen directly or is it a crash to desktop?

Thanks