Ubi-Akatsirin

Hi @SantutuPirrux, have you managed to receive a 2FA code? If you're still encountering this issue, please reach out to us through our website so we can investigate this further with you!


Hey @szili197 ! Are you still having troubles connecting to rankedmatches ? Just like mentioned previously, if you're still having issues with the phone authentication, please reach out to us !

Support site: ...

Hi @AkiGonzu,

Sorry to hear verifying your files didn't help.

Would you be able to reach out to us so we can have a closer look at your account through one of the links shared by Ubi-Auron ? Thank you!

Hi @r6npc2022, @crusty77081

Sorry for delay in answer here. Could you tell me if you're still experiencing the issue, please? Would you be able to share a video wi...

Hi @lukey20209362, I'm sorry to hear you've been temporarily banned. We can't remove temporary bans from accounts, you can find out more here.

Hi everyone!

I'm sorry to see you've been having issues when loading a saved game. Could you please confirm this issue is persisting?

Could you also please tell me who uses mods for the game please? You can also check verify your game files please.

Hi @Ark4d !

Can you please post this in the French forums instead, or translate your message? Thank you !

Hey @Stribbl

Sorry but this the English forums. You can post your query here or translate this message, so we can assist you

Hey @D_Hoffman !

Could you give more information about what seems to be the issue please?

Hi @De_Lenny, this is the english forums.

If you need help, you can reach the German forums here, or translate your message

Hi @schaedi61 !

Thank you for the video ! Could you tell me if you have any mod for the game installed that could interfere with the progress?

Hey @H3llBoy-26, @Johnny-D, thank you for your update here. I'm sorry to see both of you are still experiencing this issue. Would you be able to ...

@IKain Thanks for trying this, and sorry to see you're still stuck with the backpack. Is it always the same friend that sees you wearing it or others see it too?

Would you be able to provide us with videos from the two point of views (yours and a friends, if possible of course) so we can visualise this more clearly to figure out what is happening? You can add a link to this thread to share this with us.

Hey @BaronCandy

I moved your thread to the Division 2 section of the forums for clarity.

I'm sorry to see you're not having any sound for the NPCs audios. Did you also have that issue during the trial? Would you be able to verify your game files, please?

If the issue persists, could ...

Thanks, @Sir_Pooky for the update and the image here, this will help for the investigation!

Hi @Sushi-Boy,

I'm sorry you have encountered this issue! Did you by any chance change the gender of your character? We have had other reports of a similar issue and this could help pinpoint whether it's the same issue or not, as there is already an investigation open for this issue by the dev team.

Hey again @robincitin23

Would you be able to provide more details for this thread too please? Any details or more contexts would be really helpful in this case, as well as a video.

Hey @robincitin23

Thanks for this report! Would you be able to send us a video link showing this "trick" so we could investigate accordingly please?

Hey @robincitin23 ! Like @ArthurFriend mentioned (thanks by the way!) we would need more information in order to investigate this !

Could you give us as many ...