Ubi-Auron

Hey @l1ngotm - sorry to hear about your issues with lags in the game. Are you still experiencing this currently?

In order to make sure that the issue is not PC-related, please make sure to go through all the steps in our connectivity guide. It will help to ensure the correct setting for the game, thanks!

Hi @chipsTM and thanks for the video!

I can see that the video shows the issue occuring on 'purple' map by EntryLag, correct? Does this also happen on all other maps when you're trying to view the ghosts?

Hello @Sykeptical and welcome to our forums!

Congratulations on your time! I'm sorry that you weren't able to see your time on the leaderboards right away - sometimes it might take some time to refresh and update them. Have you managed to see your record since?

Let us know and have a nice day!

Hey @Andre-R-R-B and welcome to the forums!

Sorry for the delay in getting back to you. Have you managed to resolve your problem now?

If not, it is possible that it's caused by having a Switch account linked to your Ubisoft account. For test purposes, please try unlinking it to see if you can then play the game without issues. You can find a short guide on how to do it ...

Hey @Szynja - sorry to hear about your problems trying to play with a wheel!

Unfotunately, we can't guarantee that wheel controllers will be working correctly in the game, as they haven't been tested and are not fully suported. You can find a list of all supported peripherals in this article, thanks!

Hi @DJAM3R and sorry to hear you're also experiencing technical issues.

Please bear in mind that we not recommend running the game on the integrated GPU, as those are not as powerful as their external counterparts. You can find more information about this in our minimum requirements guide: https://www.ubisoft.com/help/article/00008...

Thanks for helping out @azullFR - restoring licenses if certainly a good shout and it's also included in our guide

Have you managed to resolved your issue using the tips provided ...

Hi @Szdani6 and thank you for that detailed description!

I'm sorry to hear that some of your challanges in The Siege of Paris are relocked now. We have already flagged this to our development and they are currently working on a fix, so that you can get them again.

Please keep an eye on our social media and forums here, where we'll post information about updates and fixes, thanks!

Hi @guest-stdFCQKX - sorry to hear about your issues here!

In order to help you better, could you please describe your Old Cellar issue a bit more please? Are you having problems with the tablet not raising after destroying the barrels or the tablet is missing altogether? Or you've managed to collect it, but the mystery is still marked on your map?

Regarding the recreation of Ragnar's death - are you referring to problems with interacting with clues during 'The Lost Drengir of Ragnar Lothbrok' quest here?

If possible, please also prov...

Thanks again for helping our @SidSixT !

I hope you've managed to find a way to start the sagas @LV13578 ! You can also find a lot of additional information about the game...

Hi @Jute-box and welcome to our forums!

I'm sorry to hear that you are experiencing issues while launching the game. Can I ask what platform are you playing on? Are you receiving any error messages while trying to launch it or does anything else happen (like black/white screen)?

Many thanks and if you have any additional questions, please let us know.

Hi @ThePunx1992 and welcome to the forums!

Sorry to hear about your issues with accessing your purchased version of the game. I have checked your account and noticed that you should now have the Complete Edition activated on your account. Does that mean you have managed to resolve the issue!

Let us know if you need further help or if you have any additional questions

Hi @Oldsars and welcome to our forums!

I'm sorry to hear that you cannot start the game. The error you are describing appears when you are trying to launch the game from Steam, while being logged into wrong Ubisoft Connect account. Please make sure you open Ubisoft Connect and log into the account that was used to activate the game when launching it for the first time. Then the game should launch correctly from Steam

If you are using the correct Ubisoft account (you should be able to see For Honor in your Ubisoft Connect library), please also make sure that both apps (Ubisoft Connect and Steam) hav...

Hi @FumingMetalhead and welcome to the forums!

Happy to hear you've claimed the game, I hope you enjoy playing it!

Your progress is tied to your Ubisoft account, so please make sure to log in to the same Ubi account every time you play! This way, even after your PC Game Pass expires, you will be able to continue your adventure by buying the game and launching it directly from Ubisoft Connect on your PC. As long as it's the same Ubisoft account!

Hi @PanzerShrekonin and sorry to hear about your stuttering issues in the game!

Glad to see you've managed to narrow it down to your controller. Have you made sure that all your device drivers, as well as your operating system is up to date? It might be worth checking for any optional Windows updates and installing them to ensure you have the newest drivers for your controllers. I'd also suggest trying an Xbox controller, if you have one!

Thanks for jumping in to help ...

Hi @kto_zdes_krol and welcome to the forums!

Unfortunately, on these forums we can only provide you support in English. Feel free to translate your message and post it again in English. In case you would prefer to receive support in your language, please contact us directly by opening a ticket using this link: https://www.ubisoft.com/help/contact

Many thanks and if you have any additional questions, please let us know.

Hi @Simplethumb and thanks for providing more insight here!

I personally play with a gamepad and I agree that it gives a bit more flexibility in choosing the walk/run speed thanks to the analog stick. I'll pass the feedback, thanks again!

Hi @SpirantCrayon22 and thanks for another video here!

I've forwarded it to the developers, so they can take a closer look at this behaviour.

Hi @guest-QFp09aa4 and welcome to the forums!

Sorry to hear that you are experiencing this error on your PS5. This looks like a console error, so please make sure that you've completed all the steps listed in our technical troubleshooting for consoles: https://www.ubisoft.com/help/article/000095486

I hope that helps...