Ubi-Auron

Hi @cpacheco559 !

Thanks for creating the case, I've checked it for you and I can see that one of our agent has already picked it up. Please follow the instructions there to continue the support, thanks!

Hi @vassalpoteto !

Thanks for posting this! I've found the original report and added your feedback to it. Unfortunately, I don't have any updates about this at the moment, but I'll update the report and make sure that the devs know that it's still a requested feature, thanks!

Hi @CivisRomanus and welcome to the forums!

I understand that this might be a frustrating issue, but please refrain from using foul language, even with alternative spelling, thanks!

Sorry to hear that the assassination sound is way louder that the rest of the game audio. I couldn't find any new reports about this issue. Could you please provide me some more information about this, so that I can pass it on for investigation? Please answer the questions below:

• What platform are you experiencing this on?
• What audio setup are you using (wired...

Hey everyone! I've merged multiple posts about this issue into one megathread, so we can properly track it and keep you informed!

It looks like some of the previously completed Core Challenges in The Siege of Paris have indeed mysteriously vanished. The issue has already been forwarded to our development team and they are investigating the cause.

In the meantime, if you encounter this issue, please try completing the requirements again - for example, visiting Normandy again, should unlock The Pascal Lamb challenge.

If you are not able to unlock the challenges again using the workaround above, please record a short video showing the locked challenges and having completed the requirements, upload it to one of the streaming websites and share a link here, so that we can investigate it further. Please also make sure that your save files are uploaded to the cloud (they should have a little cloud icon next to them). You can enable cloud save synchronisation in t...

Hey @FeliciaFinesse !

I couldn't find any reports of this issue so far. Could you please provide us with a short video showing the weapons and then loading a game to see if they swapped places? It would greatly help us to understand the problem and report it to the production.

Do you have the Dual Swap skill unlocked? Sometimes it's easy to trigger it accidentally in combat, so please make sure that it's not the case here ...

Hi @pesto and thanks for providing more info here!

Sorry to hear your axe keeps disappearing from your inventory. Does it only happen to Dwarven Axe or other items from the in-game store as well? Did you previously purchase it from Reda using opals, or from the store with Helix credits?

If you remember when you bought the axe previously, please let us know, so that we can check in our system, thanks!

Hi @Boostonfire - thank you for providing more details on this!

Sorry to hear that you have lost your weapons. Can I ask if you've encountered any technical or connectivity problems while using your locker? Please also send us a link to a short video (you can upload it online to a streaming site, like YouTube) or screenshots showing the items missing and (if possible) owning them before. This will greatly help in our investigation!

Please bear in mind that we can't guarantee any items will be recovered, but we will certainly take a closer look at your case and...

Hello @LadyNightingale !

Thanks for bringing this to our attention! Could you please provide us with a short video showing this issue, or screenshots? It would greatly help us to investigate it further, thanks!

Hi @sHirotaaaaaaaAn and welcome to the forums!

I'm sorry to hear that you've had problems with redeeming your one-time offer. I have managed to find you case and escalated it directly to our game team, who will investigate it further. Once we have a reply, we will update the Support ticket you created before and send you an email, thanks!

Hi @TheWolf_412

I understand losing your progress is frustrating. We don't have any information about potential compensation for this issue, however it's been forwarded to our dev team. Once we have an update, we are going to let everyone know through these forums and the patch notes. Thanks!

Hi everyone! Thank for flagging this up - we have forwarded this to our team for investigation and they have managed to reproduce this issue.

To confirm - the Pointman chest piece currently seems to be mislabeled as Armadillo Vest. Our team is currently working on a fix for this

Thanks for helping out @gamecrusher447 !

Hey @sasorisan1 - glad to hear you're enjoying the game, even if it's sometimes causing a bit of nuisance!

I can confirm that fixing the crashes and improving the stability is the main focus on our team, however all other smaller issues are also still being looked into! Once we have more information, we'll let you know through our patch notes and social media, thanks!

Hi @cow_poke and thanks for providing more details!

I've forwarded this to our team that is investigating this. Once we know more, we will update the thread, thanks!

Hi @Dayrav3n and welcome to the forums!

Sorry to hear you've also encountered this issue. Did the Warhound Convou disappear running through the gate or in a different location?

As my colleague mentioned above, our team has asked for some new videos if the issue is still occuring on the current build. If possible, please record a short video, upload it online and share a link with us here - it will greatly help us in our investigation, thanks!

Hi @Red_October95 and welcome to our forums!

Sorry to hear that you're experiencing this issue in Far Cry 5 as well. Have you tried all the steps suggested above already and checked your HDR settings? If you have an option to test the game on a different monitor or using a different connection (HDMI/DisplayPort) that would also be helpful!

Hi @Tyranmedic and thanks for the photo!

I've forwarded it to our team to further investigate this. Once we have additional information, we will communicate it through these forums and the patch notes.

If you have any further questions, or require further assistance, let us know!

Hi @atmozphera and thanks for the link. Unfortunately, I couldn't access your video - seems like it has been removed. Could you please check if the link is still accessible and the video is not set to private? Thanks!

Hey @desrocchi and thanks for explanation. I understand why this might be confusing. We have forwarded the feedback about the colours used (and the fact that it doesn't always change) to our production, so that they can have another look at this. We'll update the thread once we receive a reply from them, thanks!

Hi @KassielOs and @Torthak !

Sorry to hear you are also experiencing this! I've forwarded your reports to our developers to aid them with the investigation.

If...

Hi @x_DreamZ-0 and welcome to our forums!

Sorry to hear you've experienced problems with launching the game. In this situtation, please try and create a folder in "My Documents - Games" called For Honor. This has been known to resolve the issue for some people. Thanks!