Ubi-Auron

Hey @hefeydd_! Absolutely nothing to worry about, all questions are valid here! Glad to hear you've managed to find the answer I'm sorry to hear about you mother too - take all the time you need to slow down a little and find peace!

Thanks gamecrusher447 and desrocchi for helping out!

Hey @pecohun78! Sorry to hear about your issues with contacting us through the Support Site. In case you encounter those issues again in the future, you can also send us a private message on Facebook or Twitter

Have you managed to kill Castillo? Could you send us a screenshot showing the current mission objective in order to investigate this further? Thanks!

Hi @aorus2017 and thanks for the video!

Glad to hear you managed to fix your issue! Thanks for the link to video, we'll forward the information to our team! Let us know if the issue reappers or if you have any other questions

Hi @wreck3rr and thanks for the report!

This sounds like a different issue. Could you provide us with a short video showing this? We will be then able to forward it to our team for investigation, thanks!

Hi @wreck3rr! Thanks for updating this post!

The issues should indeed be resolved now and playing Conflict shouldn't cause any further upgrade reset. Thanks!

Hi @ericmilo and welcome to the forums!

Thanks for jumping in there to help azullFR! I can confirm that we don't offer Spanish support here on Discussions. You can, however, contact our support in your language through other channels, like Twitter or Facebook, or opening a support tickets on our Help page: https://www.ubisoft.com/en-us/help

If you have any additional questions, please let us know.

Hi @agent_ares and thanks for an update on this!

Glad to hear you managed to complete the mission without any further problems! Let us know if the issue reappears or you have any other questions, thanks!

Hi @timdrake_335 and thanks for the video!

Could you provide us with more details to investigate it further please? When did you notice the change? Do you have an example of how the sword is supposed to sound like? Thanks!

Hi @moonrakerb - we haven't got any updates from the team yet, sorry!

The issue is still being investigated. Once we have more info regarding this, we'll make sure to post it on forums!

Hi @bucketray and welcome to the forums!

Sorry to hear about your issues with purchasing Helix credits. Please remember to keep your payment details safe and don't share them on forums!

In order to make sure that the Store website is working correctly, please make sure to go through our browser troubleshooting: https://www.ubisof...

Hey @Vylna - thanks for the update!

Glad to hear you've managed to unbug Vagn, it might've been a small hiccup after the update, which is now resolved. Let us know if you have any other questions or the issues reappears though!

Hi @jashieku_ and welcome to the forums!

Thanks for the video! I've noticed some areas on the world map are still undiscovered. In order to confirm if it's only the X marker missing and the mystery counted towards the completion of the area, please make sure to uncover the entire Eurvicscire map to see if there are any other mysteries left.

If you are unable to find any mysteries left in that region, please provide us with screenshots or a short video showing the entire map uncovered, thanks!

Hi @derpetronics !

Just like Ubi-Froggard and SpirantCrayon22 have mentioned, it looks like you need to wait a little bit longer to see them appear again. If you've still got any main story quests, maybe try checking after completing one or two? I'd also suggest travelling to other regions, like Norway or Vinland, to see if any arrows respawned there

I understand it can be annoying - there's nothing worse than trying...

Hi @tuzolto78 and welcome to the forums!

Sorry to hear that you are unable to progress in the quest! We've received reports about issues with following Tyra there already. Does Tyra stop moving completely? Could you please specify when exactly does it happen (for example: after defeating the Muspel Patrol or by a shelter sign barrel)? Thanks!

Thanks for the update @greybear_one !

Let us know how it goes and if the issue persists after completing all the troubleshooting and testing the connection on your Ethernet cable as well!

Hey @king_ludaka - glad to hear the crashes stopped! After taking a look at your account, I can see that you've managed to access the expansion. Have you also received your Twilight Pack?

Regarding your questions about the upgrade: all the items purchased in the in-game Animus Store should be automatically upgraded to Divine quality, if you own Dawn of Ragnarok

@TTVjlmcycles - Sorry to hear you're missing the content in Fortnite! Unfortunately, we can't investigate this on our side. Could you please contact Epic support regarding this, so that they can take a closer look at your Fortnite account? Thank...

Hi @zevalin121317! Sorry to hear about your issue with the game crashing on launch!

Please make sure to go through our technical troubleshooting guide first that will help you fix the most common issues with the game. You can find it here: https://www.ubisoft.com/help/connectivity-and-performance/article/troubleshooting-technical-issues-on-pc/000061047

Maybe something went wrong while installing the update, so I'd try reinstalling the game as well ...

Hey @thoebink and welcome to the forums!

Sorry to hear about you issues accessing the expansion! I couldn't find the details of the purchase on your account. Please bear in mind that the Gold Edition of the game doesn't include Dawn of Ragnarok. You can find more information about different editions of the game here: https://www.ubisoft.com/en-gb/help/assassins-creed-valhalla/article/content-of-assassins-creed-valhalla-editions/000062360

If you have any further questions, or require fur...

Hey vikings!

Sorry to hear that you find it difficult to get the Full Mastery achievement/trophy! As @bielik01 mentioned - although more challenging, it is still possible to get it in the base game! I can also suggest doing river raids and purchasing skill scrolls from shop vendors

However, we've passed the feedback about this to our developers. If we have any information about any changes, we will communicate it through...