Ubi-Auron

Hi @YetLagg

Sorry to hear that you are disappointed with the way crossplay currently works in the game. The crossplay and matchmaking features are still being tweaked as the developers are working to improve the experience, so any feedback on this is always appreciated! I'll pass it on to them, please keep an eye on our forums and social media channel for any updates on the game, thanks!

Hi @ubixltadi and welcome to the forums!

Sorry to hear that your game is not starting. Can I ask what platform are you on? Are you getting any error messages or blackscreen?

Hey @IceTeaFox2744 and welcome to the forums!

Sorry to hear you're escperiencing this issue. This particular error means that the time limit to respond to our server was exceeded. Are you experiencing it in every game? What platform are you playing on?

Hi @warlockpepe and welcome to our forums!

Sorry to hear that you've experienced this! It might've been caused by a connectivity blip that caused a slight delay in updating the rank. Can you confirm if your rank has been updated since?

Hi @czartundra-0

Sorry to hear about your permanent ban in For Honor! Please bear in mind that we don't encourage file or code modification or use of unauthorised 3rd party software to manipulate the files, even in good faith to make the game playable.

You can find more information about our code of conduct here:https://discussions.ubisoft.com/topic/143815/code-of-conduct

If you believe that your actions didn't break any of the above rules, you can of course appeal the decision by opening a ticket on our ...

Hi @Psych0_Trauma

Sorry to hear you feel this way. I can assure you that our dev team is constantly working to improve the matchmaking experience and fix connectivity issues, however due to their nature and many points on which something can go wrong (our servers, ISP, or the player's machine), it is very difficult to provide an immediate fix for those, although I understand it is frustrating to just suddenly see them popping up after everything seemed to be working fine before.

Because of this, it is crucial for us to ensure that all the troubleshooting ste...

Thanks for the tips @ede-wolf and @Ryusennin !

It is true that sometimes it's not easy to tell whether a building requires further updates, so it's best to check if the...

Hi @sirbunnyrabbit!

Sorry to hear that this happened to you. Could you please take a screenshot showing your boosters and post it here on forums so that we can have a closer look? Thanks!

Hi @vadvergasov!

Sorry to hear you're experiencing issues with accessing the website. What browser are you currently using? Have you also tried using different browsers and incognito mode?

Hi everyone! Sorry to hear you are experiencing this issue with disconnects due to inactivity. This looks like a Ubisoft Connect related issue, especially since it's also happening with some other games!

Could you please make sure to reinstall Ubisoft Connect and clear it's cache to reset any incorrect settings: https://www.ubisoft.com/help/article/000063173

After that please ensure that both Ubisoft Connect and the exe file of the game you want to play, have admin rights enabled by default: https://www.ubisoft.com/help/article/000060505

Many thanks and if you have any additional questions, please l...

Hi @jazz_w and welcome to the forums!

We haven't noticed any problems with our SEA servers happening currently. What platform are you playing on?

Hi @hjaer and welcome to the forums!

I'm sorry to hear to hear you are experiencing this problem. We are currently investigating this - as soon as we will have an update, we'll post it in our Megathread  about this issue, so keep an eye on it!

Hi @ttvloneghost58 !

Thanks for confirming you've completed the troubleshooting. Sorry to hear that you're still experiencing this. In order to take a closer look we will have to ask you for you system files. To do so, I've opened a case for you on our Support Site (you should receive an email soon).

Please make sure to create DxDiag and MSInfo reports (guide: ...

Hi @ddppow! If you're still missing your compensation cache, please contact our support directly, so that we can look into this further, thanks! You can do it using this link: https://www.ubisoft.com/en-gb/help/contact

Thanks for sharing out Tweet, suschun...

Hi @rotton82 and welcome to the forums!

Could you please provide us with more information about what happened? Have your gloves lost levels or you lost them entirely? If you could also provide some screenshots showing that in your game that would help us greatly, thanks!

Hi @hyper-sniper !

Thanks for your question. You can find more information about how gear expertise works in the game here: https://www.ubisoft.com/en-gb/help/the-division-2/gameplay/article/improving-your-gear-expertise-in-the-division-2/000101951
...

Hi @silent_recov and welcome to the forums!

Glad to see that you are enjoying the game! I understand that certain drop rates might sometimes feel unfair - there's nothing worse than not getting an item you're farming for after hours of hard work! We are always passing such feedback to our developers for their consideration, I'll surely let them know about it! Thanks!

Hey @hybridfreak and thanks for the update on this!

Glad to hear you have managed to solve this issue! It might've been just a temporary hiccup that day, hope it works fine from now on Of course, let us know if it ever happens again, or if you have any other questions!

Hi @metal_greg! No worries! If there's anything else you want to add, feel free to do it anytime. Let us also know if you have any other questions, thanks again