Ubi-Auron

Hi @corviePL and thank you for the update and the video!

Sorry to hear about your issues with multiplayer. Does the 15min penalty happen every time, in every multiplayer mode? Could you please provide us with a screenshot showing the penalty message in order to take a look and investigate? Thanks!

Hey @Mizzk1ng and welcome to the forums!

I've checked your account and I noticed the game package seems to be correctly activated now. Were you able to access the game now, or are you still experiencing the issues mentioned above?

Hey @Retro1380 and welcome to our forums!

Currently it's not possible to transfer progression between different platform families. At this time, we don't have any information if it's going to be possible in the future, but if anything changes, we'll announce it here on the forum, thanks!

Hi everyone!

This is correct - The Enforcer was a pre-order bonus item and as far as I'm aware, there is no other way to obtain the weapon. If you're still missing your pre-order shotgun, please provide us with screenshots mentioned above, thanks!

Thanks for the post @N3mB0t !

Just checked the ticket we opened for this issue and it's still being investigated. Once we know more, we'll post updates here on the forum, thanks!

Hi @N3mB0t and thanks for mentioning this.

We're currently investigating why those specialisation weapons have their expertise level shown as -1. Even though they migh not be part of the expertise table, this is clearly not an intended behaviour and if being currently investigated, thanks

Hi @IsolandLUli and thanks for providing us with screenshots showing the issue!

Sorry to hear you're still experiencing this. Have you made sure to change your keyboard layout input to English? If your system keyboard langauge is set to anything else in Windows (as well as in the game), please try changing it to English and try again. Let us know how it goes, thanks!

Hi @Pajlave !

Thanks for providing us with the screenshot. This looks like this campaign from May: https://www.ubisoft.com/en-gb/game/the-division/news-updates/6MNV6of95iZJ8gCr6twkdY/watch-the-division-2-on-t...

Hi @bonnie-n-kings !

Thank you for bringing this to our attention! I've noticed some contacts about it already and it has been raised to our production. I'll add your info to the report, thanks!

Hi WrecK3rr!

Thanks for sharing the Tweet. Here's also a direct Twitter link:

Hey everyone! We would like to ask you for more details to help us in our investigation. If you have encountered Online service error [0x20100300] - Feature requires online services that are currently disabled, first of all, please make sure to go through both the PlayStation 4 and connectivity troubleshoot...

Thanks for confirming this @SidSixT !

I have found your post in the thread, thanks! Since the issue with atgeirs during raids should be now fixed and you're not experiencing this particular problem, it looks like the weapon being dropped outside of raids is another related issue.

Could you please upload your newest screenshot mentioned (Aug 15th)? I'll gladly attach it to Mesakaga's videos in my report to the dev team

Hi @Randelia ! Finding antlers can be a daunting task, I remember it took me a long time as well! Please let us know if the area suggested by @SpirantCrayon22 worked (tha...

Hey @SidSixT - thanks for sharing the link. The issue described there (jomsvikings not using the weapons during raids) has been reported already and should be now resolved in TU 1.5.1. However, it's true that it might be a similar issue. Could you confirm if it's still causing the jomsvikings not to use the weapons later in the raids? If it's also affecting the raids (not just jomsviking hall), we'll have reopen the investigation there
...

Hi @KnuckleTucker47 and welcome to our forums!

I'm sorry to hear about your issue with duplicated items! What platform are you playing on? Have you tried reinstalling the game or verifying the game files in the launcher (if on PC), to fix potential problems with the files?

Let us also know when you've noticed this bug appearing for the first time and what might've cause it (for example, last completed quest/activity) - it will help us in the investigation, thanks!

Hi @Jaato55 and welcome to our forums!

I'm sorry to hear you're experiencing this issue! Does it happen to every cinematic, or just specific ones (for example related to the Sigrblot Festival in the settlement)? Are the subtitles missing as well, or only the dialogue?

Hi @Gizoopy and welcome to the forums!

Since the game window has no border in the borderless mode, it is possible for the mouse cursor to leave it, when having a second screen plugged it. In order to prevent this, I would suggest using a fullscreen or a maximised windowed mode - it should keep the cursor within the window, thanks!

Hey @SpirantCrayon22 ! I've quickly checked the reports, but I couldn't find anything mentioning this issue.

I understand you're refferring to Everold's shop in Ravensthorpe and Kara's shop in the Valkyrie Arena? Could you please provide us with a short video or screenshots showing this, so that we can take a closer look? Thanks

Hi @choppinator and welcome to our forums!

I'm sorry to hear about your issue with the mystery. This is very unusual! Have you already completed the Flight of Fancy world event? You should be able to find it in the north-west part of the map. After completing this event, you should be able to talk to the man by the campfire

Hey @Arionas361 - sorry to hear that our troubleshooting guide didn't resolve the issue for you.

In order to further investigate this, we'll need to take a closer look at your system files. In order for us to collect them, I created a support case for you. You should've received an email explaining the next steps - thanks!