Ubi-Borealis

Originally Posted by KOSSAN.MU.eddie
Yeah ... I (and I assume a lot of others) have tried everything suggested and been having lenghty disccussions with UBI support. Nothing helped.

Hello there KOSSAN.MU.eddie!

I understand that both yourself and other players in this thread have had similar issues with high CPU and stutters. When we begin an investigation, we treat every case and system as unique and begin our troubleshooting in a similar manner. This allows us to eliminate common causes for high CPU and performance issues, and also helps us to spot trends and other similarities in the cases reported by players when looking at system files. In some cases, we have to carry... Read more

I understand. Thanks for letting us know that.

If you have not already, could you please try these troubleshooting steps?

Originally Posted by Ariel_Kalevra
Guys, I need help to understand the math of the game: I have a drone. It has 2,760,670 life. When I put a mod with 9.5% health, it gets 2,811,011. That is, +50.347.

But 9.5% of 2,760,670 = 262,263.65 !!! The drone is missing more than 160k of life.

The images are in the comments on the link below. My user is Eder de Sousa Boaventura.

...

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Originally Posted by Paul1970-4241
I killed both of them together in a matter of seconds with the fire turret.

Thank you for sharing your experience, Paul1970-4241.

Hey there guys!

Thank you for your report. Would you be able to send us a link to a video that shows this happening in-game? This will help us to investigate it further. Thanks!

Originally Posted by Jokerthe******
The burn duration for firestarter, sticky bomb burn, and air burst seeker mine not lasting as long prior to the Sept 1st update, or lasting as long as the burn duration says in the description.

Hello there Jokerthe******!

Our team are aware of an issue with the Skill Duration attribute not increasing the duration of the Burn Sticky Bomb skill mod. They are currently investigating this further. Once we have an update, we will share it within our forums. We apologise for any inconvenience, and thank you for your patience at this time.

Originally Posted by Crapucrapu
When picking up my loot from hornet, I hadn't dismissed the mission stats, so as well as picking up the loot it opened them. The loot wasn;t on the ground anymore, I got the little notifications in the bottom left that those items had been picked up, all seemed well. I picked up the rest of the loot, transported back to the whitehouse to find that the 2 sweet dreams were not in my stash/bag/loot. Any chance I can get those items back somehow?

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Hello there JDcluster13X!

I'm sorry to hear this. Thank you for sharing your experience. I'll be happy to pass your feedback onto our team for a closer look.

Hey there guys!

If your clan is still not gaining XP, could you please let me know your clan name so we can pass it onto our dedicated team for investigation? Thank you!

Hello there Granorg!

Thank you for your report. Would you be able to provide a link to a video that shows your Shepherd rank suddenly no longer progressing when it's supposed to? This will help us to investigate the issue further. Thank you!

Hello there EliteDeltaFrost!

Thanks for your report. I've taken a look at the images, and I'd just like to clarify some things.

- In the images for Operation Iron Horse, the leaderboard is showing the times for Dark Hours instead of Iron Horse. Is that correct?
- Does this also show for other members of your clan? If so, could you possible share images from their game that show the leaderboard showing as incorrect in the Base and in-game menu? Additional images will help in our investigation. Thank you!

Originally Posted by Regnar_Lothbrok
Its not the PTS - but the link with info that gives a Bad Gateway 502

Thanks for clarifying that for me. I'm sorry for the misunderstanding.

I've passed this onto the team and they're now investigating further. Thank you for your report.

Hey there guys!

As mentioned by nuxbag and Noxious81, you should still be able to receive exotic drops in-game.

Thanks for sharing that thread, nuxbag. We understand that some players are frustrated that the drop rate seems low. I've passed this feedback onto our team. Thanks for sharing!

Originally Posted by SeventhEcho
Hey!

Sure thing, it's easy - the White House for instance.

Just head to the Shooting Range, or from the main entrance go straight and follow the stairs down, and the check the pipes all around.

I was thinking that maybe it's DirectX 12, so I switched to DirectX 11, but the issue is still happening. Funny thing is the pipes randomly change color, not while I'm in game, but after a reboot. You can see it in the videos below. Video Div_001 is DirectX 12, then I switched to DrectX 11 (Div_003), rebooted the game - same location, same pipes, different color.

Location:


Videos (Dropbox):
Div_001: ...

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Originally Posted by SeventhEcho
Hi Ubi-Borealis!

Thanks for your reply. It is happening in pretty much all areas.
Every time I play I'm finding this glitch somewhere.

Please let me know if you need any other information. I'm happy to help!

Here's another one from yesterday:

Thanks for the additional image, SeventhEcho!

We'd like some more information from you to help in this investigation:

- I understand this happens in most places for you, but could you please provide an image with the map in which the location of the pipes can be seen
- We'd ... Read more

Originally Posted by WrecK3rr
I sure can but this is 100% reproducible in the open world too.
Anyhow, I'll make another video in the open world and get back to you shortly.

Thank you, WrecK3rr. Once you're able to upload the video, please share the link here and we'll pass it onto the team for additional investigation.

Hello there Regnar_Lothbrok!

Please be informed that only the preload for the PTS was available to access yesterday. You should be able to access the PTS from 14:00 UTC on 4th September 2020.

Originally Posted by NeoGalaxy
But after 30 minutes... I managed to capture it :P Either anyone on the map died or the server just got bored and let me capture it for the sake of doing it :P

Hello there NeoGalaxy!

Just to clarify, you have been able to capture the Waterfront Control Point? Or are you still having an issue capturing the control point?

Hello there guys!

I've been in contact with the game team, and they would like some more information to assist in the investigation.

Could you please tell us exactly which projects you are missing, and please provide screenshots showing these projects as missing. Thank you!

Originally Posted by LucNukem73
Well its not there so its hard to tell wich one I dont have but at least the daily quest is not there, all pictures in my ticket... And there is always a message saying there's new projects... at least for me... thanks a lot!!

Could you share your ticket number so we can take a closer look? Thank you!