Ubi-Borealis

Hello there Manhattan.PhD

Thank you for your feedback regarding these unnatural arm animations. The developers have been made aware, however at this time we are not able to provide any further information. We apologise for any inconvenience this may cause.

Originally Posted by icecold1331
Here is my set up. This is a game issue no a PC issue

CPU: ADM Ryzen 7 2700x
GPU: ASUS ROG Strix GeForce RTX 2080ti 11G
Ram: Corsair Vengeance RGB 4x8 DDR4
Mother Board: MSI X470 ADM motherboard Gaming Plus
CPU COOLER: Kraken X62 280mm Liquid Cooler
POWER SUPPLY: EVGA Supernova 850 G3 80plus Gold

Hello there icecold1331! Welcome to the forums.

I'm sorry to hear you're not satisfied with the support you have received so far. Please be aware that, as part of our troubleshooting, our support team may need to try out several steps as part of their investigation to find the source of the issue. This can i... Read more

Originally Posted by SeventhEcho
For some time now the textures of pipes have been broken in my game.

Not sure what's going on.

Is it happening to anyone else? Any solution?

Some examples below:

Hello there SeventhEcho!

That's certainly quite odd. I'll pass these images onto our game te... Read more

Originally Posted by Kreigynne
I completed Liberty Island yesterday on story mode. When I finished I noticed that the Keener Legacy echo didn't show as being picked up/activated. I ran the mission again and the same thing happened. The second time through the echo disappeared after I activated it but still didn't get credit for it.

Hello there Kreigynne! Welcome to the forums.

Just to clarify, in both attempts, you were able to find the echo, but you weren't able to register it as activated. Is this correct?

Would you be able to send us a video that shows the issue in-game so we can take a closer look? Thanks!

Hello there chalkplum!

Firstly, please allow me to apologise. I am sorry to hear that you are unsatisfied with the support you have received.

I have taken a look at your case, and from what I understand, you are unable to access the raids to unlock the Bulwark patterns. Is this correct?

I can see that one of my colleagues has since responded to you, and has provided you with some additional troubleshooting steps. I recommend that you take a look when you next have the chance.

Could you please ensure that you meet the requirements for accessing the raids. You can review these ... Read more

Hello there SoulBrotherNr3!

Did switching back to DX11 help to resolve your issue at all? Or are you still encountering frequent crashes?

If you would like us to take another look, could you let us know your case number so we can see what steps have already been carried out? Thanks!

Originally Posted by El_Fixo
I get BRAVO-11 all the time suddenly, I don't get it, nothing has changed since yesterday and it ran fine.
Sigh.

Hello there El_Fixo!

This support article provides you with more information about error code BRAVO11, as well as provide steps to help resolve the issue.

Hey there guys!

Thank you for the report, medicnick83.

dagrommit is correct in saying that the recalibration library has been reported, and our team are currently investigating further. Once we have an official update, we will share it with you in the forum.

We apologise for any inconvenience caused, and thank you for your patience at this time.

Hello there WrecK3rr!

Our team have reached back to us, and would like an update from you. We notice that your video was taken in the Shooting Range. Would you be able to provide us with a video with the issue happening in PvE? This will help us to investigate further. Thanks!

Originally Posted by NHKing2
I am having the same issue. When I view the loot drop I can no longer move. I can still talk to the players they can hear me and I can hear them, but I cannot move. The only way I have found to get out of this is to do a CNTRL-ALT-DELETE and run the task manager to kill the game session.

I ran the DXDIAG and there are no problems.

Hello there NHKing2!

Thanks for your report. Would you be able to provide a video that shows this happening in-game? This will help us to investigate further.

Thanks for sharing one of your workarounds, NHKing2!

Are you able to send us a video that shows this happening in-game so we can take a closer look?

Originally Posted by Zydyk
this issue does not affect smgs with their reload to fire time. only assault rifles it seems. not tried rifles or pistols

Thanks for clarifying this for us, Zydyk! I'll pass this onto the team.

Thanks for helping out, WrecK3rr!

I'm glad to hear your issue has been resolved, Greyhound_hun.

Hey there guys!

Thank you for your continued reports. Please be assured that our team are aware of the issue, and are currently investigating further. Once we have an official update, we will share it within the forum.

We apologise for any inconvenience caused, and appreciate your patience at this time.

Hello there Spartan_1.!

Could you answer the following questions for me, as this will help us to investigate further:
- Is it just Washington Monument that is affected, or are other Control Points?
- Was it completed before or was it the first attempt?
- Were you in a group and if yes, who was group leader?
- What were you doing right before?

If possible, do you have a link to a video that shows this issue happening in game? Thanks!

Hey there guys!

Please be assured that our team are aware of this issue, and are investigating further. Once we have an official update, we will share it with you in the forum.

We understand that this issue has been ongoing for some time, and we apologise for any inconvenience caused. Thank you for your ongoing patience at this time.

Hey there guys!

Thank you for sharing all of your workarounds. Please be assured that our team are aware of this issue, and are currently investigating further. Once we have an official update, we will share it in the forum. We apologise for any inconvenience caused, and appreciate your patience at this time.

In the meantime, if you are encountering problems with DirextX12, please feel free to switch the game to DirectX11 mode in the game settings.

Thanks for sharing all of your suggestions and workarounds, guys!

Originally Posted by Gyson
A friend and I play Division 2 exclusively together, and so our progress has always been the same. During the current manhunt I noticed I was quickly pulling ahead of her. We both checked our remaining double XP bonus and despite the fact that I had most of my bonus XP/levels remaining (you get a bonus for 15 levels), her game was reporting that she had none remaining. This obviously should not have been the case as she had gained a total of 1 level since we started the new manhunt, far from the 15 level cap.

Neither of us had encountered this problem before. Fast forward a week, and at this point we are on the last step of the manhunt and I've naturally consumed all my bonus levels during the course of playing together. However, she never got...

Read more

Hello there guys!

I'm sorry about the delay. To help in our investigation, could you let me know if this is happening on your main accounts, or on alternative characters? If it is happening on an alternative account, are you able to access projects with your main account?

Are you receiving notifications that you have received new challenges, but none are appearing?