Ubi-Borealis

Originally Posted by Recondo_79
I use system corruption 90% of the time in this game and have been using it successfully since it was introduced so I have a lot of playtime with it and it still needs a buff. But onto the issue. When you proc the infant armor med kit my primary weapon will not fire for about 5 to 10 seconds I’m standing there in another player or npc’s face and my gun will not shoot. This happens I would say 5 out of 10 times using the armor med kit.

Originally Posted by TxDieselKid
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Originally Posted by bsarrett
Is there any update on this? Still can't finish this mission!

Hello there bsarrett!

Our team are still investigating this issue further. Once we have an update, we will share it within the forums. We apologise for any inconvenience, and appreciate your patience at this time.

To help in our investigation, would you be able to provide a link to a video that shows you encountering the issue in-game? I'll be happy to pass this onto the team.

Thanks for sharing your workaround, Dethshayde, and your experience, WrecK3rr.

Originally Posted by slypperypete
This worked for me earlier today, seems viable as long as all the criteria are met.



Yes there appears to be a workaround, but it’s still terrible UX. It’s not an intuitive approach nor is there any direction given in-game. I don’t know how much revenue the game is generating at this point, but I’m sure you guys can afford the 1/2 hour for requirements and 4 hours combined for dev and QA.

Hello there slypperypete! Welcome to the forums

Our team are currently looking into this issue. Once we have an official update, we will share it in the forum. We apologise for any inconvenience, and appreciate your patience at this ... Read more

Originally Posted by AveGG
Welcome to the club...
I've been sticking with the game since it came out
I have tried all kinds of solutions, from flashing graphics to full pc formatting with component change
Neither buguisoft, nor microsoft, nor nvidia provide a solution to the screen driver that crashed and recovered correctly Event 4101 ... and much less the kernel failure that you mention Event 1001
Sick of lack of solutions
An incredible disappointment
and I have tried everything with G-sync without G-sync, HDMI, Display port, all the windows 10 compatibility options, those of the nvidia control panel

Windows 10 | Ram 16 gb | Rog Strix 1070 GTX1070-08G |

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Originally Posted by Imagine_Brata
this is because the RGB controller probably has an unsigned driver. And then the software manufacturer must get them signed by microsoft

Thanks for sharing this, Imagine_Brata!

Have you heard back from EAC Support yet, Prodigallink?

Originally Posted by LeopardTurret
Update: Someone found the solution to this issue. A DLL file from Discord is somehow interacting with Hyper Scape and causing the stutter every 30 seconds (even if there's no Discord service is running in the background). Not sure how that's possible, but the steps in the guide solved my problem.

TLDR Fix: Just uninstall Discord and then delete both 'discord' folders in the "Appdata>Local" and "Appdata> Roaming" folders on your main C drive. You have to delete these folders, or else the fix won't work. Here is the guide: ...

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Originally Posted by OliveDwarf77145
update the drivers from device manager, display adapters.

Thank you for sharing your workaround, OliveDwarf77145!

Originally Posted by BeGratefull
I am using a 3440 x 1440 144hz monitor and the game looks like it is maybe 720p.

I have disabled full screen optimizations and have "Override High DPI Setting" (Application) enabled.


Anyone else dealing with this?

Hello there BeGratefull! Welcome to the forums!

If you haven't already tried these steps, I'd recommend checking out this ... Read more

Originally Posted by IamAlreadyThere
here is my suggestion- make a video or good faq with a screenshots

Thanks for explaining that further for me, IamAlreadyThere.

Would you be able to send us a link to a video that shows the issue you're encountering? This may help us to have a better understanding of the problem at hand. If possible, could you please show us you trying to connect to the Ubisoft Club on console, and your account showing with 0 progress?

Originally Posted by IamAlreadyThere
No its just started with my psn nickcname with 0 level of batlepass.

Are you able to access the Ubisoft Club in-game at all? You should have the option to open the Ubisoft Club within main menu or the pause menu.

Originally Posted by IamAlreadyThere
I swear I am not stupid but still idk how to do that. I am trying to do it 3 days... ;( HELP

Could you let me know about the trouble you're having linking accounts? Are you prompted to login to your Ubisoft account when you launch a Ubisoft title? Do you encounter any error messages when you try to login?

Originally Posted by IamAlreadyThere
To link your Ubisoft Account to a console platform:
1. Launch any Uplay-enabled game on the console that you want to link to your Ubisoft account.
2. Create or log in to your Ubisoft account when prompted.

BUT! it is not offered anywhere... Why there is no button in settings just to link accounts...

Hello there IamAlreadyThere!

We are aware that players are currently unable to link their console accounts on the Accounts Management page. This issue has been reported to the appropriate teams, and they are working on a resolution.

In the meantime, you will still be able to link your console account with you... Read more

Originally Posted by IamAlreadyThere
How do i use ubisoft account?!

When you launch the game on Uplay PC or on PS4, you should be prompted to login to your Ubisoft account. Once you login, your progress will be synced across platforms.You can read more about it here!

Originally Posted by Bad_Ryder
I have already done the internet fix issue but it still not able to fix the lag .

Thanks for the update! I'm sorry to hear that the issue still persists.

Could you let us know which data center you are being connected to?

Hey there guys!

Thank you for reporting this issue with the Datacenters to us, we are aware of this occurring and it's currently being investigated. Thanks for taking the time to try so much troubleshooting, s3thar.

To help us look into this, please provide us with the information below:
- Does this happen in both Solo & Squads mode? If you are playing in Squads, is the Squad leader from the same region as you are?
- After changing your Datacenter Manually, have you set the File/Folder to Read-Only? Please do so if you have not already.
- Were there any outages reported by your ISP at the time you were playing?

If you can provide us with that information it will help the Hyper Scape team to look into this. Thank you!

Originally Posted by Own...
h

I'm sorry to hear this, Own..., thank you for the update.

Would you be able to send us an image from your Ubisoft Club profile page that shows your level and units has been reset to 0 so we can take a closer look?

Hello there Own...! Welcome to the forums!

I've moved both of your posts together for clarity's sake. In future, could you please just post in one thread if it is about the same issue, as this prevents cluttering. Thank you!

From what I understand, your PS4 account has not successfully linked to your Ubisoft account. Is this correct?

I've checked your Ubisoft account and there doesn't appear to be a PS4 account linked. Could you let me know your PSN account ID? Do you have any other Ubisoft accounts that it may be linked to instead?

Originally Posted by RogFien
I upload my dxdiag.txt and msinfo.txt .

Thanks for updating me!

I've taken a look at your case and I can see that it's been escalated for further investigation from our game team. Once they've had a chance to take a closer look, you should be provided with an update. I apologise for any inconvenience caused, and appreciate your patience at this time.

Originally Posted by RogFien
12541691 This number is my support number. Thx for helping

Thanks for sharing! It looks like your DxDiag didn't upload properly. Could you please upload a fresh file for me? Please ensure that all data is present in the .txt file.Thank you!