Hello there @mYthycus! Welcome to the forums 
I'm sorry to hear that you're missing your Scorpio shotgun. Please note that we do not have the ability to restore missing items. I understand that this may not be the answer you were hoping for, and apologise for any impact that this has had on your gaming experience.
If there's anything else we can help you out with, please don't hesitate to get in touch.
Thanks! 
Hello there @Pavel-71!
An update was released on 31st May 2022 to address the miscalculation in the amount of Proficiency points gained from kill XP. You can read more about this below:
Thanks for sharing that video, @TheIrishman005! I've passed this along to the team so they can take a closer look at this.
For any future updates, please keep an eye out within the News & Announcements forum.
Thanks! ...
Hello there @GnarlyAtol1793 & @Viking_Jarl!
I'm sorry to hear that you've had trouble downloading updates on Xbox One X. Thanks for taking the...
Hello there @ShimizuSan-jp! Welcome to the forums
Thanks for taking the time to share your report with us as well, and for including an image. I can see that the dedicated teams are investigating the following issues in relation to the TKB-408:
Hello there @dannybanani7377! Welcome to the forums
Thanks for taking the time to share this report with us. I can see that the dedicated teams have been notified about this behaviour, and that they're looking into this further.
You mention that you saw a YouTube video that went into details about this behaviour. Would you be able to send a link to that video within this thread? W...
Hello there @xxMadsiNxx! Welcome to the forums
I'm sorry to hear that you've encountered trouble with the Kingbreaker Rifle. Thanks for taking the time to share your report with us, and for including an image.
I've now forwarded this to the dedicated teams for a closer look. If we require any additional information from you, we'll reach out within this thread.
In the meantime,...
Hello there @Chwilliams1218! Welcome to the forums
As you know, due to a mistake in the amount of Proficiency points gained from kill XP, we have recalculated every player's progress to align.
You can find the full communications here:
Hello there!
I'm sorry to hear that your Expertise level has reset after playing Conflict Mode. The dedicated teams are aware of this issue, and are investigating further. You can read our official communications regarding this below:
Hello there @Red-Wizard-87! Welcome to the forums
Due to a mistake in the amount of Proficiency points gained from kill XP, we have recalculated every player's progress to align. The update to recalculate this was released on 31st May 2022. You can read more about this below:
Hello there @kith-kanan13!
Thanks for taking the time to share your experience with us. I'm glad to hear that you're usually able to resolve this issue by fast travelling or by logging back into the game. Hopefully these workarounds can help other players who are encountering a similar issue in their own game.
The dedicated teams are still looking into this issue with Cassie not having any items for sale. I would recommend keeping an eye out within the News & Announcements forum for any future updates regarding this investigation.
Tha...
Hello there!
I'm sorry to hear that you're missing reconfiguration blueprints for your exotic weapons, mainly those for The Bluescreen and Dread Edict. Thank you for taking the time to share your reports with us.
The dedicated teams have been notified of this issue and they're looking into this further. I've now forwarded the reports that have been shared within this thread so they can be used in the ongoing investigation into this issue.
In the meantime, please keep an eye out within the News & Announcements forum for any future updates.
Thanks! ...
Hello there @Pavel-71 & @Qwerty7101!
On 31st May 2022, an update was released that adjusted the Expertise Level of players due to an issue with the a...
Hello there!
I'm sorry to hear that you're encountering trouble picking up mementos. Thanks for taking the time to share your reports with us.
Would you be able to provide a video that shows that when multiple mementos are picked up, it only counts as one? We can then forward this to the dedicated teams for further investigation.
Additionally, if you have noticed that your amount of mementos collected isn't tracking as expected, a video showcasing this behaviour would also be helpful for further investigation.
I'd recommend uploading any videos to a sharing platform, such as YouTube or Google Drive. This will allow you to post a shareable link within this thread we can take a closer look at.
Regarding the memento backpack buff that has been mentioned in this thread - the dedicated teams are aware of this issue and are looking into this further. I recommend keeping an eye out within the ...
Hello there @Colon_Butter! Welcome to the forums
I'm sorry to hear that you're having trouble selecting your specialisations. Thanks for taking the time to share your report with us.
I would recommend that you create a private support ticket, as this will require further investigation of your account. You can create a support ticket in the following ways:
Hello there @MadMentalCase! Welcome to the forums!
I'm sorry to hear that you're having trouble progressing in the Jefferson Plaza mission. Thanks for taking the time to share your report with us.
Would you be able to provide a video that shows you're unable to progress in this mission, despite seemingly meeting all of the requirements to "Secure the Plaza?" We can then forward this...
Hello there @CptnSpandex!
I'm sorry to hear that your partner has had trouble unlocking the second Fai Lau key. Thank you for taking the time to share your report with us.
To help us to look into this further, would you be able to provide a video that shows you have met the requirements to unlock the second key, but that your partner is unable to interact with Kelso to progress further. We can then pass this along to the dedicated teams for further investigation.
I recommend uploading this video to a sharing platform, such as YouTube o...
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