Ubi-Borealis

Ubi-Borealis



11 May

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @arni-GX,

I apologise for the delayed response. Just to clarify, is the issue you're encountering that your keybinding settings reset every time you load the game to default? So after changing your key binding for Hugr Rip from Q to F12, it will reset to Q again after reloading the game. Is this correct?

If this is the case, would you be able to provide us with some additional information?

  • Does this reset only happen for the Hugr Rip command? Or do other custom key bindings reset when reloading the game?
  • Do only y...
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    Ubi-Borealis on Support Forums - Thread - Direct

You're welcome, @KingBeard!

If there's anything else we can help you with, please don't hesitate to get in touch! 😊

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

Thanks for sharing your own experience with us, @kilyan82! As you have created a separate thread for the issues you have encountered with crashes and the autosave feature, I recommend that we continue any discussion about this in that dedicated t...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Twissey!

The dedicated teams have been looking into your report further, and they'd like to know if you're able to use the abilities with the bar that does not fully fill or not. For instance, can you use the Power of Muspelheim twice, or can you only use it once due to the second Hugr bar not filling up?

Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @ibigfire!

The dedicated teams have been taking a closer look at your report, and they'd like to ask you for some more information. Would you be able let us know the following:

  • Are you experiencing this issue with save methods outside using Quick Save (e.g. Creating a manual save file)?
  • Can you please provide a screenshot of your Hugr-Rip page via the in-game menu, and via your Dawn of Ragnarok blacksmith menu.


I'd recommend uploading any images to a sharing platform, such as YouTube or Google Drive,...

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10 May

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

I've merged some similar threads about being unable to participate in Ostara due to floating/invisible items, and being unable to interact with NPCs and complete tasks into this ongoing Megathread. I apologise if any ongoing discussion has been disrupted by this merge. By creating a single thread regarding this issue, it helps us to keep all information and updates from an investigation in an easy-to-find place.

I would like to reach out to you all with an update from the dedicated teams. You can read their full statement regarding the investigation into the Ostara Festival below:

We are aware of ongoing issues affecting the load-in of the Ostara Festival for some players. Following a thorough investigation by our team, it will not be possible to resolve the issue for all impacted players. For some users, the Ostara Festival will function as intended after installing the game to the latest Title Update (TU 1.5.1) and rel...
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09 May

Comment

Hello there @Colude!

I'm glad to hear that you're enjoying Extraction! I'm sorry to hear that you've encountered some audio troubles during your excursions, though. Thanks for taking the time to share your reports with us.

Regarding the Storm Spikers - I can see that the dedicated teams have been notified about their silent shooting, and are looking into this issue further. I'd recommend keeping an eye out within the News & ...

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Comment

Hello there @Bacheh_Mosbat,

We appreciate the screenshots that other players have provided us in the forums already, and I can assure you that these have been passed along to the dedicated teams. The dedicated teams are still interested in collecting additional screenshots from affected players to assist with the investigation. If you're able to provide your own screenshots showing that you've also met the requirements of "Job Done" this week, we can forward these to the dedicated teams for a closer look.

Thanks! 😊...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for letting us know that you use a desktop PC, @Klondike_Wolf!

Have you tried altering the priority of For Honor via Task Manager? A number of players have reported that the following steps helped to resolve high CPU usage in their own game:

  • Open Task Manager
  • Go to the Details tab
  • Right-click For Honor, and choose Set priority > Low
  • Now, right-click For Honor again, and choose Set affinity
  • Untick the last processor core from the list


Could you give these steps a try to see if t...

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08 May

Comment

Hello there @Bacheh_Mosbat!

I'm sorry to hear that you haven't been able to unlock "Benchmark" after meeting the challenge requirements. Thanks for sharing some screenshots with us!

Please note that it can take some time for challenges to be updated via Ubisoft Connect. If you haven't already, I'd recommend that you try the ...

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Comment

Hello there @Fudz4!

I'm sorry to hear that you've been unable complete the weekly challenge "Job Done" this week. Thanks for providing an image that shows you've met the objectives, but that the challenge hasn't completed for you. I've forwarded these to the dedicated teams so they can take a closer look at these as part of the ongoing investigation into this weekly challenge.

If we require any additional information from you regarding this issue, we'll reach out within this thread. In the meantime, I'd recommend keeping an eye out for any future upd...

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04 May

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

I'd like to reach out to you all with an official update from the dedicated teams who are looking into the "Full Mastery" requirements. You can read their official statement below:

Thank you for reaching out! The team is aware that the requirement for the "Full Mastery" trophy is updated with the addition of new skills to the game. We are actively investigating a solution to balance the unlock requirements and will share more information soon.


Once any updates are made available regarding "Full Mastery," they will be posted within this thread. Additionally, any future updates will also be published via patch notes within the ...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Roger86Klotz! Welcome to the forums 🙂

I'm sorry to hear that you've had trouble completing "The Dreamwalking Warrior." Thanks for taking the time to share your experience with us.

The explanation shared by @UbiKobold is one that was provided by the dedicated teams themselves after investigating the reports they...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @crashstudio!

I apologise for the delayed response. Thank you for sharing an update with us, and for letting us know that the issue has now been resolved. I'm glad to hear that you're now able to progress with "A Challenge From the Gods!" 😄

Thank you for taking the time to share your feedback about a quest indicator as well. I'll forward this to the dedicated teams for further consideration...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @kouenki! Welcome to the forums 🙂

I'm sorry to hear that you're having trouble with "The Big Finish." Thank you for including an image that shows Loki as a dead body in your report.

Before we pass this report along to the dedicated teams, I'd like to collect some additional information from you:

  • Did Loki immediately drop dead following the cutscene where he changes forms from Freya? Or did something else occur in-game that killed Loki?
  • Are you able to try reloading an earlier save file to see if this allows you to progress further?
  • ...
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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @BubbleHeadJay! Welcome to the forums 🙂

Thanks for taking the time to share your experience with us, and for including a video! I'm sorry to hear that you encountered some trouble during "Puppets and Prisoners." I'm glad to hear that you were able to resolve the issue by planting a trap on the body of Tedmund's guard, and have been able to progress further in the story. Hopefully, your experience can help others who may encounter similar issues in their own game.

If there's anything else we can help you out with, please don't hesitate to get in touch.
...

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27 Apr

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @AlePlay!

I'm sorry to hear that you're having issues with your desired mount cosmetics saving. I can confirm that @Ubi-Milky has forwarded your report regarding this to the dedicated teams and that they're looking into this...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Sleinad_Kaj!

Thanks for reaching out to us with an update! I'm glad to hear that music has returned for the roaming Muspel bosses following the release of ...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @warnings_echo & @Zailak7!

I'm sorry to hear that you're having trouble accessing your inventory and map screens whilst playing through...

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