Ubi-Borealis

Ubi-Borealis



24 May

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

Thanks for taking the time to share your reports within this thread.

@TheNorfolkian - I can confirm that a fix for the "Wild Hunt" chest tattoo was deployed in ...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

Thank you for continuing to update this thread with your own thoughts and feedback.

Regarding Ymir's Scream tattoos - we have reached out to the dedicated teams to see if we can get more information on how to acquire these tattoos in-game. We don't yet have any details to share at this time. Once we have more information on how to collect the Ymir's Scream tattoo set, we'll let you know within the forums.

We've also reached out about the ability to retroactively / alternatively unlock the Ymir's Scream chest tattoo, which could be unlocked after completing "Family Matters." We will also share any updates we have about this within the forums as well, once this is available.

I've also reached out to our dedicated teams about whether there should be a settlement decoration spot by the armory, and they've confirmed that there isn't a decoration spot here. This is working as intended.

Thank you for taking the time to share your fe...

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    Ubi-Borealis on Support Forums - Thread - Direct

You're welcome, @SpirantCrayon22! I apologise for any disappointment that's been caused. I've also contacted our dedicated teams to see if we can get more information on how to collect the other parts of the Ymir's Scream tattoo set.

Once we have more information to share, we'll let you know within the forums, so please keep an eye out.

Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

It seems like some questions that have been asked have already been provided answers. I'll do my best to provide some additional clarity here.

The Location of the Armory
As shared by @TheNorfolkian, you can find the tent where you build the armory next to the River Raid docks.

Ymir's Scream Tattoos
It looks like some parts of the Ymir's Scream tattoo set, such as the arms and face, were missing in-game. These have now been added into the game following the release of ...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @TheNorfolkian!

Thanks for taking the time to share this report, and for including images that show the missing names. I've passed these along to the dedicated teams so they can take a closer look at this.

If we require any additional information from you, we'll reach out within this thread. In the meantime, please keep an eye out within the ...

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23 May

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I apologise for the double post. We've just received an update from the dedicated teams regarding the crashes / freezes experienced during the Dawn of Ragnarok cutscenes. A fix for this technical issue is due to be deployed in TU 1.5.2, which will be released May 24th 2022. You can read the patch notes for this update here!

If you are still experiencing crashes / freezes when changing gear / runes following the release of TU 1.5.2, please don't hesitate to share an update within this thread. When providing a report, please i...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I apologise for the double post. We've just received an update from the dedicated teams regarding the crashes / freezes experienced during the Dawn of Ragnarok cutscenes. A fix for this technical issue is due to be deployed in TU 1.5.2, which will be released May 24th 2022. You can read the patch notes for this update here!

Several crashes and freezes during cutscenes.


If you are still experiencing crashes / freezes during cutscenes following the release of TU 1.5.2, please don't hesitate to share a...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello again!

I apologise for the double post. We've just received an update from the dedicated teams regarding this issue. A fix for the Berserker Theme Pack not showing as owned in the Animus Store is due to be deployed in TU 1.5.2, which will be released May 24th 2022. You can read the patch notes for this update here!

Berserker pack isn't marked as owned in the Animus Store if acquired by owning the Ultimate Edition.


If you notice the Berserker pack still isn't marked as owned in the Animus Store following th...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

We've just received an update from the dedicated teams regarding the requirements for the "Full Mastery" trophy / achievement. A new feature is due to be deployed in TU 1.5.2, which will be released May 24th 2022. You can read the patch notes for this update here!

Players will now receive a Mastery Point upon reaching Power Level 200.


This should now allow players to unlock "Full Mastery" before reaching the current max Power Level in-game (...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I apologise for the double post. We've just received an update from the dedicated teams regarding "Skal to Your Wealth." A fix for "Skal to Your Wealth" is due to be deployed in TU 1.5.2, which will be released May 24th 2022. You can read the patch notes for this update here!

Bears not spawning during the World Event Skal to your Wealth.


If you are still unable to progress in "Skal to Your Wealth" following the release of TU 1.5.2, please don't hesitate to share an update within this thread. When pr...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I apologise for the double post. We've just received an update from the dedicated teams regarding "Deviled Water." A fix for "Deviled Water" is due to be deployed in TU 1.5.2, which will be released May 24th 2022. You can read the patch notes for this update here!

NPC spawns and is stuck on the dock in the World Event Deviled Water.


If you are still experiencing a stuck NPC in "Deviled Water" following the release of TU 1.5.2, please don't hesitate to share an update within this thread. When providi...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I apologise for the double post. We've just received an update from the dedicated teams regarding "Carpe Diem." A fix for "Carpe Diem" is due to be deployed in TU 1.5.2, which will be released May 24th 2022. You can read the patch notes for this update here!

Bo's corpse disappears during the dialogue scene with Liv in the World Event Carpe Diem.


If you are still having progressing in "Carpe Diem" following the release of TU 1.5.2, please don't hesitate to share an update within this thread. When pro...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I apologise for the double post. We've just received an update from the dedicated teams regarding "Majesty in the Dark." A fix for "Majesty in the Dark" is due to be deployed in TU 1.5.2, which will be released May 24th 2022. You can read the patch notes for this update here!

Unable to locate Toka during the quest Majesty in the Dark.


If you are still having progressing in "Majesty in the Dark" following the release of TU 1.5.2, please don't hesitate to share an update within this thread. When provi...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I'd like to reach out to you all with an update. Multiple fixes for "Finding Fritjof" are due to be deployed in TU 1.5.2, which will be released May 24th 2022. You can read the patch notes for this update here!

Unable to progress in Finding Fritjof as Tyra won't get in the boat.
Unable to progress in Finding Fritjof as Tyra won't move after leaving the foundry.
Tyra gets stuck and does not move after killing the Muspel patrol during quest objective Follow Tyra .
Tyra is missing from the next location in Finding Fritjof if players enter Fornama before speaking to her.


If you are still having trouble progressing in "Finding Frit...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

A fix for "A Brewing Storm" is due to be deployed in TU 1.5.2, which will be released May 24th 2022. You can read the patch notes for this update here!

The duel with Dag does not trigger after sleeping to enter the quest A Brewing Storm.


If you are still having trouble progressing in "A Brewing Storm" following the release of TU 1.5.2, please don't hesitate to share an update within this thread. When providing a report, please include a video which shows the following:

  • You have the latest Title Update installed on your platform. You can check this in the bottom right-hand corner of the main game menu.
  • You are still un...
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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Azhrei21,

Thank you for taking the time to share your feedback with us. I'm sorry to hear that you've been experiencing a CE error whilst playing Assassin's Creed Valhalla on PlayStation. As mentioned, CE errors are generated by the PlayStation console itself, and we do not have visibility on what could be causing this error to occur on your system. I would recommend checking out ...

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13 May

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @MetcalfMs1!

I'm sorry to hear that you're encountering a CE-34878-0 error code in-game. Thank you for taking the time to share your report with us.

As mentioned by my colleague @Ubi-Oxavo, CE-34878-0 is a console error generated by the PlayStation console itself. You can learn more about t...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @jablmiko!

I apologise for any confusion that may have been caused. Your save should automatically be uploaded to the Cloud every time it's updated. You can learn more about uploading your save to the Cloud in this support article.

I've forwarded both of your reports with "Hel's Well" and "Noble Harts" to the dedicated teams so they can take a closer look at this. If we require any additional information from you regarding your experiences, we'll reach out within this thread.

In the meantime, I'd recommend keeping an eye out for any future updates within the ...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

Thank you for continuing to share your experiences from the Ostara Festival within this thread. I'm sorry to hear that you've encountered trouble partaking with this event, and apologise for any impact that this has had in my gaming experience.

As shared in my earlier post, the dedicated teams have confirmed that they would unable to resolve the issue for all impacted players. You can read the full statement from the team below:

We are aware of ongoing issues affecting the load-in of the Ostara Festival for some players. Following a thorough investigation by our team, it will not be possible to resolve the issue for all impacted players. For some users, the Ostara Festival will function as intended after installing the game to the latest Title Update (TU 1.5.1) and reloading a save game dated from April 21 or prior.

The next Title Update (TU 1.5.2) will return Ravensthorpe to a normal state for all impacted play...
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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Fooga!

The dedicated teams are still looking into this issue with the "Full Master" achievement, and haven't yet shared any news of an ETA for a resolution. Any future updates will be made available within the News & Announcements forum via patch notes, so I...

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