Ubi-Borealis

Ubi-Borealis



27 Apr

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Javi-Marti!

Thanks for trying those troubleshooting steps for us. I'm sorry to hear that the parrying issue still persists in-game. I've now forwarded your report to the dedicated teams so they can take a closer look at this.

If we require any additional information from you, we'll reach out within this thread. In the meantime, please keep an eye out for any future updates within the ...

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    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for sharing an update with us, @marcin246813579. I'm sorry to hear that you're still experiencing low FPS after trying the suggested troubleshooting steps. Thanks for letting us know that the low framerate also occurs outside of Svartalfheim.

To help us to investigate these technical issues further, it would be helpful to take a closer look at your unique system files. As we're unable to collect these within the forums, I've now opened up a support ticket for you so you can submit these for investigation. You can find your support ticket by...

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    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for sharing an update with us, @Danikcus, and for providing a video as well!

I'm glad to hear that you've been able to successfully unlock the trophy after landing! 😄 It's possible that landing after the assassinations was part of the requirements for the trophy, so I apologise if any confusion was caused. Hopefully your steps can help other players who may have also experienced trouble with this trophy.

If you require help with anything else, please don't hesitate to get in touch.

Thanks! 😊...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @TheRicard26!

You're currently within the English Player Support forums. Would you be able to provide a translation of your post for us?

Alternatively, if you'd like to receive support in Spanish, I'd recommend ...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @bikerdude47! Welcome to the forums 🙂

I'm sorry to hear that you're encountering an Online Service Error 0x20000005. It looks like the links provided in ...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

It seems like a number of issues have been reported in this thread since we last reached out here. I'd like to provide some clarification regarding the ongoing investigations into the "Full Master" achievement / trophy, that hopefully answers some of the questions you might have.

"Full Master" achievement isn't available on Xbox
This issue has been reported to the dedicated teams, who are looking into this further. Any future updates will be posted within the News & Announcements forum, so please keep an eye out for these.

Unable to unlock "True Master" on PS5
Hello there ...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Zw3tschg3! Welcome to the forums 🙂

I'm sorry to hear that you've been missing your music in-game. I've checked in with the dedicated teams, and it looks like they're taking a closer look at missing ambient sounds and music in-game.

Do you happen to have any videos that show the absence of music in-game? If possible, it would be great if you could show your audio settings in the video as well (especially your "Music Frequency" setting).

I'd recommend uploading any videos to a sharing platform, such as YouTube or Google Drive, as this will allow ...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Mongo71!

Thanks for sharing an update with us. I'm sorry to hear that you're still experiencing crashes in Vinland after trying the suggested troubleshooting steps. You mention that you've done the majority of the suggested fixes - would you be able to let us know exactly what troubleshooting steps you've tried (or which steps you're unable to try)? This will prevent us from repeating any troubleshooting steps you've already tried yourself as we investigate this further.

Have you noticed these crashes happening at any other time whils...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @VelikoRocc!

I'm sorry to hear that you've had trouble unlocking "The Pascal Lamb." Thank you for providing us with an updated video following the release of ...

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    Ubi-Borealis on Support Forums - Thread - Direct

You'll have until the end of Ostara (on May 12th 2022) to complete the festival-related quests, @JefurreMcF! If there are any extensions to the festival, then this will also be announced on our official platforms.

I'm glad to hear you're loving the festival so...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @TheNorfolkian!

I can assure you that the dedicated teams are still looking into why Avenge Quests are no longer commonly spawning in-game. Any updates from the investigation into the absence of Avenge Quests will be shared in our dedicated Megathread for this issue, so I'd recommend following this thread for furthe...

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    Ubi-Borealis on Support Forums - Thread - Direct

No worries, @Kulurak_CZ! We were able to clarify what the issue was in the end 😄 I can confirm that I've now forwarded the difference in trophy grade to the dedicated teams so they can take a closer look at this.

Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @TheNorfolkian!

Congrats on witnessing a meteor strike! I'm pretty sure that the impact crater should be in the ground, though, and not floating up in the air like that 😅 I've forwarded your report to the dedicated teams so they can take a closer look at this.

If we require any additional information about your experience, we'll reach out within this thread. In the meantime, I'd keep...

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    Ubi-Borealis on Support Forums - Thread - Direct

I appreciate you sharing additional clarification with me, @bielik01, and I apologise for any confusion caused. Too many mentions of rarity in one post 😅

If we require any additional information from you regarding the difference in trophy quality, we'll reach out within this thread. In the meantime, any future updates will be shared in the ...

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    Ubi-Borealis on Support Forums - Thread - Direct

I think there might have been some confusion on my side, @bielik01, due to the different types of rarity that have been brought up in this thread. I'd just like to clarify the issue that you and ...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Azhrei21!

Thank you for taking the time to share your feedback regarding your experience with the Mastery Challenges. I'm sorry to hear that you've encountered some issues.

Would you be able to provide us with a video that shows that you're unable to eat previously collected mushrooms after restarting a challenge? We can then forward this to the dedicated teams for a closer look.

I'm sorry that the directions provided during the Raven Mastery Challenge in Uffentune weren't clear, either. I've shared this feedback with the d...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @xFiZzoo_ & @Jhachey!

I'm sorry to hear that you've encountered trouble with enemies spaw...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @bielik01!

The rarity of a trophy shared on psnprofiles / truetrophies (such as the 1.49% and 1.60% shared in the images above) is calculated by how many players have registered unlocking that specific trophy. That was what I was referring to specifically - not whether a trophy is considered bronze/silver/gold/platinum. I apologise for any confusion that might have been caused by that statement.

As mentioned on the PlayStation support website, ...

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