Ubi-Gizmo

Hey again @goose-andduck, thank you for taking the time to answer my questions, I appreciate it! I have gone ahead and forwarded the information over to our development team so that they can investigate it further. Once we have more information available, it will be posted below. If you have any questions or run into any other issues, please do not hesitate to reach back out.

Hey there @lyon-cz, thank you for taking the time to get in touch. I understand that you believe the Protheon Sledge gear is extremely hard to obtain. I appreciate those threads which you have shared. I have gone ahead and forwarded the information you have shared over to our development team so that they can take a closer look into it. If any future changes are to be made to the game regarding your report, it will be shared over in our ...

Hey again @goose-andduck, thank you for getting back in touch and answering my questions. I believe there should be a sound, it is strange that it happens every time. I believe this could potentially be a game file issue, therefore could you please first go through this technical troubleshooting article for me ensuring you have completed all ...

Hey again @goose-andduck, thank you for taking the time to get back to me. I understand that these crosshairs do not show up on Siege. I have gone ahead and forwarded the information you have shared over to our development team so that they can take a closer look into it. If any future changes are to be made to the game regarding your report, it will be shared over in our ...

Hey there @Yessir-Im-A-Pie, thank you for taking the time to get in touch. I am sorry to hear that you are being kicked out of Rainbow Six Siege matches by BattlEye. It is important to note that you have posted this over on the Rainbow Six Extraction forums, in the future can you please ensure you post on the correct forum as this unnecessarily raises forum traffic and moves the games threads down the page.

It sounds like a third party program may be causing interference here. Therefore could you please first go through this technical troubleshooting article for me ensuring you have completed all of the steps? These steps can help rule out many of the common causes for performance-related issues.

Should you have further questions r...

Hey there @jcaran2021, thank you for taking the time to share that video for me. It seems I made a mistake in my initial investigation, for that I would like to apologise. As kindly mentioned by Lyon-CZ, while your operators advancement levels have reached the cap, you can still proceed with studies to progress further.

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Hey again @goose-andduck, thank you for getting back in touch and sharing those images. I appreciate the diagram. I understand you made a similar report for Smoke's headgear. I have gone ahead and also forwarded this feedback over to our development team for further consideration. If any changes are made to the game regarding this feedback, it will be posted over on our ...

Hey there @fry-flour, I am sorry to hear that you cannot log in to Rainbow Six Extraction. Thank you for taking the time to get in touch and share that image. Could you please first go through this technical troubleshooting article for me ensuring you have completed all of the steps? These steps can help rule out many of the common causes for performance-related issues. I understand you have already performed several actions to try and remedy the issue such as updating your graphics card driver, but we must cover everything...

Hey there guys, thank you for taking the time to get in touch. I am sorry to hear that you have been experiencing issues completing a Truth or Consequences study. Could either of you please provide a short video showing this in action? Please ensure the video displays the killstreaks counter not progressing. You could directly upload the clip to an online video-sharing platform like Twitter or YouTube. Alternatively, if you would prefer, you could transfer the video to a PC using a flash drive and then send it to us another way, such as through a file-sharing site. 

Hey there @dix_sealteams3x, thank you for taking the time to get in touch. I am sorry to hear that you were experiencing Vulkan errors when launching Rainbow Six Extraction; it's great to hear that you have resolved the issue. I appreciate you sharing your findings! If you have any questions or run into any other issues, please do not hesitate to let me know.

Hey there @goldminer21, thank you for getting in touch. I am sorry to hear that you have been experiencing issues with the buddy pass. The buddypass should be acceptable for your friend if they have not previously accepted a different buddypass. I understand that some time has passed since your post. The token has an expiration of 2 hours, after which the token will return to you. It will also return if it is rejected or cancelled. Therefore could you please try sending this again?

Hey there @goose-andduck, thank you for getting in touch. I understand that the smoke headgear looks different on Siege when compared to Extraction. I have gone ahead and forwarded this feedback over to our development team for further consideration. If any changes are made to the game regarding this feedback, it will be posted over on our ...

Hey there @Goose-AndDuck, thank you again for taking the time to share another in-depth report, I appreciate it! I am sorry to see that the enemy names are not displaying correctly. I will gladly get the information you have shared forwarded over to our development team so that they can take a closer look. Before I do that, I just have some questions for you:

1. Are you able to reproduce this issue? If so, how?
2. Does this occur often?
3. Do the names ever correct themselves before you kill them?

Should you have further questions ...

Hey there @Goose-AndDuck, thank you once more for taking the time to share this report, I appreciate the images. I am sorry to hear that the painting seem to be wrong on the Alpha and Riot headgear. I am afraid after reviewing those images you kindly shared, I am experiencing difficulty understanding which part should be black and which part looks like it is a texture problem. Could you please let me know? The other images you have shared also display that the colours are grey.

Hey there @goose-andduck, thank you for taking the time to share this video displaying the Storm Spiker not having any sound. I appreciate it and I will gladly forward it over to the development team so that they can take a closer look into it. I just want to check here:

1. Does this occur every time and are you able to reproduce it?
2. What platform are you playing on?
3. Have you only noticed this occur for the Storm Spikers?

Hey there @goose-andduck, thank you for taking the time to get back in touch and share those images, I appreciate it. I will gladly forward the information you have shared over to the development team so that they can take a closer look into it. Just for clarity, am I correct in thinking that you believe those white crosshairs should not appear on those images?

Hey there @turuuwn, thank you for getting back to us. I am glad to hear that your achievements are now progressing correctly again, that's great news! I appreciate you taking the time to go through those steps. If you have any questions or run into any other issues, please do not hesitate to let me know.

Hey there @jcaran2021, I am sorry to hear that you have been experiencing problems with your XP on Rainbow Six Extraction. To help me take a closer look into this issue, could you please share two videos or me? It would be great if you could share one video displaying your XP beforehand, and one video showing you gain XP from completing a mission, but it not updating/going up on the tracker.

You could directly upload the clips to an online video-sharing platform like Twitter or YouTube. Alternatively, you could send it to us another way, such as through a file-sharing site. I will continue to keep an eye on things from my side. If you have any questions or run into any other issues, please do not hesitate...