Ubi-Gizmo

Hey again @gfoxgames, thank you for taking the time to get back in touch and sharing that video displaying that you cannot find a match, I appreciate it. I understand you have had several cases created regarding this topic. I have gone ahead and re-opened one from my end as it seems you did not respond. Could you please check that case and then we can continue it over there? Thank you

Hey there @gfoxgames, thank you for taking the time to get back to me and for sharing that additional information. I am starting to think that this might not actually be connectivity-related. To help me get a better understanding of the problem you are facing, could you please provide a short video showing this in action? You could directly upload the clip to an online video-sharing platform like Twitter or YouTube. Alternatively, if you would prefer, you could transfer the video to a PC using a flash drive and then send it to us another way, such as through a file-sharing site. 

I also want to ask, have you gone through the connectivity troubleshooting article I shared in my last post? Although the issue might not be connectivity-related, it is still important that we rule this out as a potential factor.

If you have any questions or run into any other issues, please do not hesitate to let me know.

Hey there @Valenwoodan & @Netorare_Knight, thank you both for taking the time to get in touch. I am sorry to hear that you have both been experiencing issues with screen flickering on For Honor. I have checked into it from my end and we are not aware of any active issues regarding screen flickering, that said, we will gladly investigate the problem further.

Could you both please first go through this ...

Hey there @petergriffith, thank you for taking the time to get in touch. The languages available for you will depend on the region where you purchased the game from. We cannot manually add languages from our end. That said, if you are still experiencing troubles we will gladly look into it further, please just let me know.

KingKatura also shares some very good points here, it's important to make sure that when you were purchasing the game, you were not utilising something such as a VPN. This is because as per my last message, The languages available for you will depend on the region where you purchased the game from.

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Hey there @solarishex, thank you for taking the time to get back in touch and for answering those questions, I appreciate it! We're not aware of any issues regarding light attacks on our end, it definitely sounds like a keybind is not registering correctly. Could you please first go through this technical troubleshooting article for me ensurin...

Hey there @gfoxgames, thank you for taking the time to get in touch. I am sorry to hear that you have been experiencing connectivity issues on For Honor. I have just looked into it from my end, and I can confirm that as of 12:52pm BST on the 3rd of April, all of our For Honor servers and services are running as intended. Therefore I would recommend you run through our connectivity troubleshooting in this article and ensure you have completed all the steps. These steps can help rule out many of the common causes for connectivity-related issues. 

If you still encounter issues ...

Hey there @zwiebucks, at the moment, we can only provide support on this forum in English, as per our Forum Rules. If you are able to use a translator to type in English, we will be happy to help investigate this further.

Alternatively, you are welcome to create a support case on...

Hey there everyone, I appreciate the discussion regarding emote spamming and why you would like to see that become something that is bannable. Please note that If you ever come across players in For Honor who you believe have broken any of the rules outlined in our Code of Conduct, please report the player to our support team by creating a case.

You can also report a player in-game by selecting their username while in the matchmaking or rematch screen, and choosing what you would lik...

Hey there everyone, I am sorry to hear that you have been experiencing some framerate drops in For Honor. We are not aware of any active framerate drop related issues, we will gladly take a closer look into this. Could you all please first try lowering or turning off certain graphics options, like the resolution, quality or V-sync? Changing these settings can help improve performance and increase your FPS.

To start tweaking these settings Go to Options > Graphics!

If you have tweaked your settings but you still encounter framerate dips could you please also go through this technical troubleshooting article for me ensuring you hav...

Hey there @demagorgonhunt, thank you for taking the time to get in touch. The level of bots depends on the skill rating of players, this is as intended. That said, I completely understand why you would prefer higher level bot teammates.  I have passed on your feedback to the development team so that they can be aware of what you have mentioned. If any future changes are to be made to the game, they will be shared over in our ...

Hey there @shadow13700, thank you for taking the time to get back in touch and share that image. I am sorry to hear that you are receiving the error code 7-00000004 in For Honor.  I have just looked into it from my end, and I can confirm that as of 11:41am BST on the 3rd of March, all of our For Honor servers and services are running as intended. Therefore I would recommend you run through our connectivity troubleshooting in ...

Hey there @solarishex, thank you for taking the time to get in touch. I am sorry to hear that you are unable to use a light attack on For Honor. I will gladly take a closer look into this for you, could you first please answer some questions for me?:

1. What platform are you playing on?
2. Are you able to perform other attacks such as the heavy attack without any issues?
3. Have you performed any troubleshooting, if so, what?
4. If you are playing on PC, are you trying to use a controller? If so, what is that controller?

I will continue to keep an eye on any similar reports on my side. If you have any questions or run into any other issues, please do not hesitate t...