Ubi-Gizmo

Hey again @sylar, thank you for getting back in touch. I am sorry to hear that it seems to be showing an older stat. Could you please provide some screenshots displaying the stat difference? I will gladly forward this information over to the development team so that they can take a closer look into the problem. Should you have further questions regarding this or anything else, please reach back out.

Hey there @san1127, thank you for taking the time to get in touch and share that video demonstrating an issue with the field walls. I have gone ahead and forwarded this over to the development team so that they can take a closer look into the problem. Once we have more information available, it will be posted below. If you have any questions or run into any other issues, please do not hesitate to let me know.

Hey there @lyon-cz, glad to hear that the steps kindly provided by @EpicMiner71 have stopped the issue from occurring.

If anyone else continues to experience this is...

Hey there @sd_arwed, I understand that you would like to see the option to have crosshairs disabled in Rainbow Six Extraction. I will gladly forward this feedback over to the development teams so that they can be aware of what you have said. If any changes are made to the game regarding this, updates will be posted over on our ...

Hey guys, I am sorry to hear that the weekly challenge Benchmark seems bugged. If you haven't already, I would recommend that you first try these basic connectivity troubleshooting steps to ensure that your connection to the servers is in optimal condition.

If the challenge still is not updating after trying these steps, would you be able to send us some images or a short video that shows you have completed the challenge requirements, but that it is not unlocking as expected? I would recommend uploading these to a file-sharing platform, such as Google Drive or OneDrive, as this will allow you to post a shareable link within this thre...

Hey there @EpicentrE7, thank you for taking the time to provide such a detailed report and sharing those files, I am sorry to hear that your game won't launch. We will gladly investigate the issue further, I just want to check here, you mentioned that you have already checked through processes such as anti-virus software, and you mentioned BattlEye. Could you double-check that the game and BattlEye both have firewall permissions? As if this is not the case, I believe it could be a factor that may be causing the problem. If you have any questions or run into any other issues, please do not hesitate to let me know.

Hey there @nod_kuugen, thank you for taking the time to share that video, I want to apologise for the delay. I can confirm that the development team are currently looking into it. I have also forwarded the video over to them to assist with their investigation. Once we have further updates to provide, we will update here and let you know. If you have any questions or run into any other issues, please do not hesitate to reach back out.

Hey there @epicminer71, thank you for taking the time to share your findings, I greatly appreciate it!

Hey there @sylar, thank you for getting in touch.I am sorry to hear that you have been experiencing issues with the Maelstrom protocol. We recently experienced issues with our services, and I believe this may have had an impact on those stats and results. As these online service issues have been resolved, could you please check again to see if everything is up to date? If you have any questions or run into any other issues, please do not hesitate to let me know.

Hey @babuidutta01, @xAngryDevil, @Antarusom and ...

Hey there @mczko_0, thank you for getting in touch. I am sorry to hear that you are receiving a game key error when attempting to launch your game. Can you please elaborate further on the error message you receive?

If your issue is related to transferring the game, I can confirm that in some cases, we can transfer ownership between your PC accounts - this is because the activation is linked to Ubisoft accounts.

Do not hesitate to contact us...