Ubi-Greybeard

Hey @Overfl0w84 !

Thanks for the reply!

I'm sorry you feel this way. The information I provided, is in line with the report to the development team, that is currently being investigated. Perhaps the issue has been around longer, but it hadn't been reported as thoroughly, and didn't reach the right channels. For now, I can guarantee you, that the specific issue has been reported and is being looked at.

I'm sorry that you've been experiencing this for as long as you have. Please keep an eye on the News & Announcements section for more information, as ...

Hello @bicchubacchu and @Overfl0w84 !

Thanks for the follow-up!

We've added the provided information to our report to the development team. This issue ...

Hey @Got-Doook !

I'm sorry to hear you're experiencing frequent crashes since the new season started.

The team is constantly working on the game and improving stability and performance. As a first step, I'd suggest verifying the game files, if this hasn't been tried already, as crashes can be caused by issues with the installation of an update. If the issue persists, I'd recommend reaching out to our Support via our ...

Hey @V1rtualzZ !

Thanks for the report, and for breaking it down like you did.

I've forwarded the information to our Specialists, and a report is being sent to the dev team. Once we have more information regarding this, we'll make sure to post it here as well.

Hey @Yang_74 !

Thanks for reaching out and welcome to Discussions!

We've already reported this issue and the team is currently investigating it. As soon as there's news, we'll make sure to post them to News & Announcements.

Hey everyone!

Sorry to see you're both experiencing the issue with the appearance and dye slots missing from the Heartbreaker knee pads.

We've already reported this issue to the development team, and it's currently under investigation. We don't have any additional information about it, at this time, but as soon as something's available, we'll be sharing it in News & Announcements.

Hey @B0baChef !

Thanks for reaching out!

@WrecK3rr also thank you for mentioning that a video of the issue would help us understand the situation, it really d...

Hi @razor12345678 ! Welcome to Discussions!

I've checked our database and couldn't find anything relevant to this. The Black Market AKM should be able to be modified.

Could you please provide a screenshot, or a video showing what happens when you try to modify it, so we can get a clearer understanding about what's happening?

Hey everyone!

I'm sorry to hear you've been having a streak of bad luck when it came to Exotic item drops.

This doesn't appear to be a bug, as the loot that drops is randomized, it's possible to have streaks of good (and bad) luck, where either many exotics drop, or very few.

That said, the team is always monitoring the loot situation, to make sure adjustments can be made where needed.

Hey @Crapulatus ! Welcome to the forums!

Like @RomanIsntOnline mentioned, the keys might take a little, but they should appear in your inventory. Are you still not receiving them, or are they appearing delayed?

Hey @redHOThell ! Welcome to the forums!

Sorry to hear you're also missing Agent Kelso at the White House.

I've checked our database, and she's only supposed to appear while the mission is active. Is the mission active for you, when you're at the White House, or was it completed before getting back to Kelso?

Hey @Hazch !

Thanks for reporting this!

I went ahead and forwarded this information, along with the screenshots, to the development team to look into it. If you come across any other similar issues, feel free to let us know, we forward all relevant reports to the dev team for further investigation.

Hey @Hazch !

Thanks for reporting this!

I just took a look at our database and noticed we'd already reported this to the development team, and is currently under investigation. Since a report was already there, I've gone ahead and added the info provided by you to the existing report.

Please keep an eye on ...

Hey @x-wing2010 ! Welcome to the forums!

Sorry to hear you're having difficulties locating your game. I've just taken a look at your account and everything looks in order. To locate your game, I'd recommend going to the Ubisoft Connect website and ...

Hey @iBeeGamin !

Thanks for mentioning the talents that work differently, puts the inconsistency into better perspective. I've gone ahead and added that bit of info to the report Froggard made, and we're currently awaiting more information from the Dev team.

Hey @toxicFrag !

Thanks for the suggestion! I forwarded it to the development team, via the report that Froggard mentioned already.

While we can't guarantee it can be implemented, it's still a good idea that might help prevent similar situations in the future, and definitely worth suggesting.

Hey @fredchocolate !

Thanks for the update!

I'm glad we were able to help with this. No need to feel silly, it's very easy to overlook certain things! If there's anything else, we may be able to help with, feel free to contact us again!

Hey @zupyter ! Welcome to the forums!

Sorry to hear you're experiencing difficulties with weekly challenges not being synchronized.

I've taken a look at our reports to the dev team, and I can see some mentions of challenges, but mostly specific challenges are named. Is this a general issue with all challenges, or are there specific ones where the stats/progression isn't being synchronized/updated?

Hey there @Polyedra !

Thanks for responding, as well.

As I couldn't see a still open thread (or a recent one) regarding this, I thought I would answer, no harm in providing the info our players require. I'd also rather not assume foul play, rather that some further clarification may be needed.

On the second part of your comment, I'll just point towards the decisions made by the company in regard to the situatio...

Hey @Rafawell26 !

Sorry to hear you're experiencing crashes in the game.

We'll be happy to look into this for you, but we also require some additional information to get this started. Do the crashes happen when you're in specific locations, or making any certain actions? Is it during a quest, or during free roaming the open world?

As a start, I'd also recommend following all the troubleshooting steps on ...