Ubi-Greybeard

Ubi-Greybeard



23 Sep

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hey @MaraxusCA and @montygrips ! Welcome to discussions!

I'm sorry to hear you're having issues receiving Busy Little Bee from the Season Pass.

I've forwa...

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hey everyone!

Thanks for continuing the discussion.

The investigation is still ongoing, so we don't have a specific estimate for the fix just yet, but the team is working on it. Once we have more information, we'll make sure to share it here in the forums as well.

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hello @PayJay !

Thanks for the update!

Let me know if you come across any other issues we might be able to help with!

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hi @Im_Pine !

My pleasure to help where I can!

Let us know if there's anything else we might be able to help with, my colleagues and I are always happy to assist!

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hi @BeadBase !

Thanks for the additional information. The way you describe it, it's a display issue as a result of "rapidly" changing gear/loadouts.

I've opened a report for this with the development team. There should be no need for any further actions on your end, but if the team has any more questions, I'll make sure to reach out to you here.

Let me know if there's any other questions I may be able to help with!


22 Sep

Comment
    Ubi-Greybeard on Support Forums - Thread - Direct

Hi again @PayJay!

Sorry to hear you're also having issues with the forums currently.

Instead of directly attaching the screenshots here, you could share them via any online sharing service and provide us with a link to it, if it's easier.

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hello @Angry_Bavarian !

Thanks for the follow-up, I really appreciate this type of feedback.
I've added the information you provided, and your reasoning for the feedback, to the existing feedback report.

Love the username, by the way! Although you don't sound as angry as it indicates! 😊

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hello @PayJay ! Welcome to Discussions!

I'm sorry to hear you're unable to equip the new skills. Could you please provide some screenshots showing what you're describing?
This would make things much easier to identify the issue, or possibly offer some solutions.

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hey @BeadBase !

Thanks for the feedback!

I've forwarded this thread to our Division 2 specialists, to relay to the development team!

If there's anything else we can help with, let me know!

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hey @BeadBase !

Thanks for reporting this! Did you by any chance notice any specific actions that caused the scope to appear as it did, or was it at random?

If there's any specific pattern to reproduce the issue, it would help a lot with the investigation.

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    Ubi-Greybeard on Support Forums - Thread - Direct

Thanks for sharing this @Noxious81 !

Sometimes it's really easy to focus on "investigation" and miss the ones lined up for a fix. 😊

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hey @lllOHGRlll !

Thanks for reaching out!

We've had a similar request from another player ...

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hey @SuspiciousPixel !

Thanks for the link. What I'm referring to, is the current investigation that we opened recently. There are a couple different reports regarding this specific commendation, that are similar but different. They're both actively being investigated, but we don't have any additional information about them at this time.

...

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hey @Im_Pine !

Thanks for the videos, this was exactly what I needed to report this to the development team!

I've now forwarded everything to the team to investigate. We shouldn't require any more actions from you, but if there's any further questions from the team, we'll reach out again here. When there's news about a possible fix, it'll be posted in the ...

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21 Sep

Comment
    Ubi-Greybeard on Support Forums - Thread - Direct

Hi @Engino !

Thanks for the reply!

I took a look at your support ticket, and it does look like the referral was successful, but the website/mission stats aren't updating, like you suggested.

I've added a comment with additional information to your ticket, for my colleagues on Player Support, and opened an investigation with the information you provided.

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hey @Im_Pine !

Thanks for reaching out, and apologies for the delayed response.

I've taken a look at your videos, and one thing that stood out, was that we can't see the talent "Perfect Overclock" on your backpack (went a bit fast and didn't scroll down). Before we're able to forward this information to the development team for further investigation, we'll need to confirm the exact behaviour with both different talents.

Would it be possible to make a short clip showing the behaviour with the backpacks using both "Overclock" and "Perfect Overclock"? We'l...

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hey @Agt_Z !

Thanks for reaching out!

The issue with the Tombs xp should indeed be resolved at this time. Using scripts to farm experience 24/7 is another issue entirely, that the team is monitoring. If you come across such players, I'd recommend using the Report a player fu...

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hey @BigDTheOne ! Welcome to the forums!

Sorry to hear your agent was deleted during an account merger.

I see that you've already opened a ticket, my colleagues should be able to provide more precise assistance regarding the issue you're experiencing.

Please keep in mind, that if you're accessing the game on multiple platforms, the separate profiles will not be merged. Each separate account will remain as it was, and will be available to access on its platform.

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hey everyone!

Thanks for the additional information and the overall discussion you've had.

I've collected all provided information and made a report of this issue to the development team.

Let us know if there's anything else we might be able to help with!

Comment
    Ubi-Greybeard on Support Forums - Thread - Direct

Hey everyone!

Thanks for the additional information and for the screenshots!

I've gone ahead and reported this issue to the development team. Should more information from you be required, I'll be asking them here. Once more news about a possible fix become available, we'll be posting them in News & Announcements.