Ubi-Greybeard

Ubi-Greybeard



06 Oct

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hey @maniipade !

Thanks for the answer!

The available languages vary depending on your location (at the time of purchase), not necessarily the game version (like standard/gold editions). This is not something that can be changed after the purchase, though.

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hey everyone!

Thanks for your replies so far!

It's safe to say we understand the issue, but we still haven't seen any footage, except for the original screenshot which shows the platform at the right place. For the development team to be able to properly investigate it, we'll need a short clip that shows the movable item can't cross the platform, to reach the spot where it's supposed to be placed (like the video guide shows).

Once we have that, we'll be making a full report to the dev team for you!

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hey everyone!

@budyll sorry to hear you're having difficulties getting a finisher off parries.

Are you talking about the stun-finishers (with the button prompt) or the regular gory finishers that occasionally trigger on low hit point enemies when you use a heavy attack?

What ...

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hey @OhhQuinnFX !

Hamtunscire becomes available after completing "A Brother's Keeper" in Norway, which would explain why you didn't see it before. If you encounter any issues with the medallions, or any of the follow-up quests, let us know, we're happy to help!

...

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05 Oct

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hey @patanfrana !

Thanks for the update!

Regarding the missing purchases, we can't discuss them on the forums, as they contain personal information, and we handle this type of issues in private channels.

My suggestion is to update your Support Ticket with this, and my colleagues will do their best to assist you!

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hey @Likedean777 !

Thanks for getting back to us!

I've taken a look at the report, and the development team is still investigating this issue. We don't have any specific details about the timing of a fix, however. As soon as there's something new, it'll be shared in the patch notes.

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hey @OhhQuinnFX !

Thanks for reaching out, and for providing a video, it was most helpful!

This doesn't look like a bug, however. You correctly have 14 medallions, and the Father hasn't been unveiled yet (his is the 15th). In order to unveil the Father, you'll need to complete the entire story and all available regions, including Hordafylke (Norway) and Hamtunscire (the region around Wincestre).

Once this has been completed, you'll see Hytham outside your Longhouse and he'll present to you the final quest (The Poor Fellow-Soldier), which will lead you...

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hey @TheJihadist ! Welcome to Discussions!

Sorry to hear your game is crashing at random intervals. As you didn't specify what exact troubleshooting you attempted, I'd recommend this article to start, to eliminate any common causes of crashes.

If the issue persists, I'd suggest reaching out t...

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hey @TheNorfolkian !

Thanks for the reply!

The checklist you provided, is the one required to receive certain rewards from the Hunter's Hut, but the achievement requires 2 more animals, that aren't listed there. That's what caused the confusion about it. 😊

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hey @AceJD87 !

I suppose it would have been easier for everyone involved to have a list on the achievement, but that would detract a little of the hunt for said achievement.

Either way, let me know if you experience any other issues with the achievement, once these additional legendary animals have been properly hunted. We're always happy to help!

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hey @SpirantCrayon22 !

Thanks for the update! If you encounter anything else that looks out of place, please let us know! 😊

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hello @FeatureCreecher ! Welcome to the forums!

Sorry to hear you're having trouble catching big mackerel. I've checked with our developers and I can confirm that they do indeed spawn, but they have a somewhat lower spawn rate. We've already forwarded feedback from other players about the spawn rate, so I added yours as well.

Let me know if there's anything else I might be able to help with!

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hey @Phrixus_c ! Welcome to Discussions!

I'm sorry to hear you're experiencing issues with the quest "Shifting Loyalties".

There was an issue, that had been reported about it, but this was resolved with Title Update 1.6.1. Could you please make sure your game is up-to-date? If the issue persists, we'd need some additional information regarding it, so we can accurately report it to the development team. A short video, showcasing what exactly is happening would be of help, along with information about the platform you're playing on.

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hello @Musicality95 ! Welcome to Discussions!

Thanks for providing this thorough feedback! We've forwarded the feedback to the development team. They also frequently check the forums to collect feedback about what our community likes.

If you have any other questions, or feedback to share, feel free to reach out!


04 Oct

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hey @Selenator365 !

Thanks for reaching out! Sorry to hear that enemies don't react to you killing one of them.

Does this happen consistently, across multiple groups of enemies? Could you potentially share a short clip showing how this happens?

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hello @ashennick ! Welcome to Discussions!

Sorry to hear that the game lags significantly in the settings menu. It's definitely strange, that in-game, there is no issue with performance, and it's only limited to the menus.

As a first step, I'd like to recommend the troubleshooting instructions provided in the following ...

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hello @patanfrana ! Welcome to Discussions!

Sorry to hear you're experiencing difficulties with your cross-platform progression on Assassin's Creed Valhalla.

I can confirm, that the game has full support for cross-platform progression between all supported platforms. The first step (that appears completed, after looking at your account), is to make sure your Stadia and PSN accounts are linked to the same Ubisoft account.

From the information you provided on your ticket, it appears as though the PS5 version of the game, isn't communicating with the s...

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hello @xxVishous ! Welcome to the forums!

Sorry to hear you're experiencing crashes when raiding Meldeburne.

The original issue, that you linked, does appear to have been resolved after Title Update 1.4.0. Have you fully updated the game to version 1.6.1?

As a first step, I'd recommend trying the troubleshooting steps that can be found in the following ...

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hello @Schwindlig ! Welcome to Discussions!

I'm sorry to hear you're experiencing crashes with Assassin's Creed Valhalla.

Our Support-Website is open, and you can submit a ticket by visiting this website. Before you do, however, I'd reco...

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    Ubi-Greybeard on Support Forums - Thread - Direct

Hey @Juan_Noseworthy ! Welcome to Discussions!

I've merged your duplicate posts, since they were asking the same thing. 😊

Legend of Beowulf was a bonus for purchasing the Season Pass. By purchasing them separately, you wouldn't be receiving the quest chain.