Ubi-Greybeard

Hey @MaralingaVet !

Thanks for the update, glad to hear the issue is resolved for you! Let us know if there's anything else we can help with!

@Mrs_snick...

Hello @hpoonis2010 !

Thanks for the update! When the character freezes, have you noticed anything else happen, like the game switching to Windowed mode of potentially anything else not responding on the Task Manager?

By the looks of it, we'll need to take a look at your Msinfo and Dxdiag files to eliminate any possibilities that it's something to do with your configuration, and then report it to the dev team. As these files (Msinfo specifically) contain personal information, though, it would be best to contact us via our ...

Hey @Jebbadiah76 !

Thanks for the additional info!

Could you please also provide a short video of this? Especially having the pulse showing the marauder is still there, but out of sight/range would be most useful to report this to the devs.

Hey @MaralingaVet !

I'm sorry to hear you're unable to sell to vendors.

Could you please try to verify the game files? If the issue persists on your end, would you please provide a short video of the issue (best from the White House vendor, or one of the settlements)?

We'll take it ...

Hey @IISYNll ! Thanks for the report!

I'm sorry to hear you got that exclamation point there, it can be very annoying to have a notification you can't get rid of.

Like ...

Hey there @DRSnick3rs ! Welcome to the forums!

Sorry to hear the Season Rank wasn't updated after purchasing 10 levels for 100 Premium Credits.

We can't investigate purchase issues on the forums, due to privacy concerns, but we'd be more than happy to look into it via a private channel.

Could you please reach out via our Help Website or via Facebook/Twitter?

Hello @s-Skins-s !

Sorry to hear your builds aren't doing as much damage on PvP as they do on PvE.

I couldn't view the videos you uploaded, as they require access request, and we can't do that with personal/work accounts for privacy/security reasons. In general, though, PvP damage is scaled down to avoid having veterans/players with higher grade gear completely obliterating others. Some builds are more affected than others, but generally speaking, all builds do significantly less damage in PvP.

Let me know if you have any other questions, I'll be more than happy to look into them!

Hello @Mr_Assassin0_0 ! Welcome to Discussions!

I'm sorry to hear that, despite the purchase of the purchase of the Y6S2 Battle Pass on your PS5, you still haven't received it in-game.

As the information required to investigate this, is private information, I'd recommend you reach out to our support directly on one of our private channels to maintain your data's security.

You can contact us via the ...

Hi @tarmacP02 ! Welcome to the forums!

I'm sorry to hear you're unable to invite a friend to the group on Xbox.

I'll be happy to help you further, but I'll need some additional information to report this. Does this occur with all your friends, or just a specific friend? Are you both on the same platform or just the same console family (Xbox One/Xbox Series)? Has any ...

Hey @Jazmeean and welcome to the forum!

Thanks for the suggestion, I'll make sure it is brought up to the development team as well! You can also create a suggestion/feedback report on the For Honor Bug Reporter: (https://forhonor.ubisoft.com/bugreporter/en-us/) for the developers and other players to see directly and upvote, if it is deemed to be implemented!

If you have any other suggestions, or questions about the game, feel free to reach out again!

Hey @DenSorteKlud ! Welcome to the forums!

What you're describing only occurs when the game was purchased (or claimed in case of a giveaway) via Steam. It would normally just start the download there, but it can happen, that if you're logged in to a Steam account that doesn't have the game claimed, it prompts you to purchase instead.

Similarly, there's a possibility that you have a second Ubisoft Account, on which you made the purchase of the game directly from the Ubisoft Store. If it's been purchased there, there's no redirection to Steam, as it's not necessary to have Steam in order to access it.

We should be able to help even more find out what happened to the purchase and the account, via our ...

Yes, only needs 1 region to be fully completed, and then you're good to go River Raiding.

It'll also pop up a quest automatically, so not much guesswork will be needed.

Hey @ecocrash !

Thanks for the screenshots!

They confirm that you haven't fulfilled the requirements yet, however. You'll need to complete the region (not just the pledge part) and also make sure you've built your Barracks and recruited your own Jomsviking. Only then does Vagn come to your settlement.

Hey @int5749 !

It's not possible to undo a purchase from Vagn's shop, so loading a save prior to making the purchase would be the only way to go for the time being.

We have forwarded this information to the development team, to make them aware of this.

Hey there @phpjunkie ! Welcome to the forums!

Sorry to hear you're unable to download the newest update for Valhalla.

Are you receiving an error message when trying to download the update? Did you also check the download location to confirm if there's enough storage space for it?

If you're still encountering this issue, it would be helpful to share a screenshot of the error message you receive, so we can have a clearer understanding of what's happening there.

Hello @orldan !

Sorry to hear there was an issue with the ship autopilot. Like you said, it can happen that you hit a boat or something similar that can knock you a bit off course, and that can lead to a complete interruption of it, especially if you've had enough speed and were relatively close to the shore.

Has this happened before or since? I've already sent feedback to the development team regarding the navigation on ship, especially on smaller rivers (like in some River Raids maps) and they're looking into that.

Hey @KirstyKane-0 !

Sorry to hear you're still experiencing this. We've investigated the issue and detected 2 individual problems that can happen. One has already been resolved, while the second (the one you have) is being worked on.

Currently, there's no additional information about it, though, so I'd recommend keeping an eye on the patch notes, as we publish them to see if it's been added there.

Hey there @NinjaJedi03 ! Welcome to the forums!

Sorry to hear you're experiencing this issue! There's a fresh and active ...

Hey there @Dirion7 ! Welcome to the forums!

This is a bit of an older thread, we have a more active new investigation here, could you please take a look and add your screenshots as well?

I'll add those to the report I made to the devs, more data usually helps fix the problems quicker. I'll also lock this thread now to avoid it being accidentally revived again.

Hey @Kraszczap !

Thanks for the screenshots and for the update on your situation!

@azullFR nicely done with the solution! That's usually the first thing we rec...