Ubi-Houck

Hey everyone!

I just wanted to keep you updated that we are still looking into this issue.

I am sorry for any inconvenience caused.

Sorry to hear you guys also have that issue. Please do create a support ticket, if the steps provided do not help!

See:

Originally Posted by UbiDork
Hi everyone!

If you have already tried verifying your game files and still did not see that the content unlocked for you, much like Ubi-Raziel said, we should be able to provide these rewards to you.

If that doesn't work for you, please try the following!

Create a support ticket at ...

Read more

The "Successfully complete 20 Terrorist Hunt missions." is a Ubisoft Club challenge called "Operator". You should be able to see it unlocked in the Club website if completed.

Thanks!

Originally Posted by MelvinArcher
Hi there, I just experienced this exact same problem since yesterday, during the game, at the main menu (afk) & even in T-hunt. I did most the mentioned solutions above but nothing works out.

Sorry to hear you also get this crash too, MelvinArcher. If you have tried the above steps, please create a support ticket on our support website, including ... Read more

Originally Posted by DeliriousBunny
Same issue, It started happening to me a week ago, but it was like once every 10 games. Now its every game i play i crash when loading in. If im lucky i can play one round or so. Also my audio cuts off for a send quite often.

Sorry to hear you got the same issue, please do try the steps mentioned in this thread by my colleagues. If it persists, please create a support ticket on our support website, including ... Read more

Originally Posted by Sovietinis
While playing siege multiplayer, it disconnects the internet from my computer for a couple of seconds and kicks me out of the match. Came back to this game after maybe 6 months, never had this kind of problem before, but now cant even finish one multiplayer match.

Sorry to hear you are disconnecting every game. Did you try the troubleshooting provided by my colleague?

What is the exact error message you get?

Thanks!

Originally Posted by Jebudo
I'm having a similar issue. High ping in the SBR server due to a bad hop server in the route:
https://postimg.cc/bs6jHt9j

I play other five games and the ping is fine (below 38ms). When playing siege, I was used to get around 46ms. Now I can't get anything lower than 160ms. Created a ticket [08086978] to no avail.
It seems I will have to give up playing this game.

Hi Jebudo! I am sorry to hear about you having a high ping. We cannot say for sure that t... Read more

Originally Posted by ObamaBenLAden1
I have been trying evrything to get this to work but I get the same message when I try to buy 600 credits but when I go to buy a skin in works just fine. Seems fishy.

Could you please create a support ticket on our support website here... Read more

Hi there!

We have already forwarded this to the team and are currently looking into this. I am afraid we do not have more information than that, but I wanted to let you know we are investigating.

I am sorry for any inconvenience caused.

Hey all,

I am sorry to hear you are having launching issues. Can you please confirm the information about your computer below?

Operating System:
Processor (CPU):
Graphics Card (GPU):
Memory (RAM):

If there is one, can you please confirm the faulting module in the crash report?

Thanks