Ubi-Houck

Sorry to hear you are getting that Violet-D03 error.

Could you show us an image of that with the Bitcrowns?

Thanks!

Hi there!

We ask that all posts on the forum are in English.

If you would like support in another language, we do offer support in other languages which you can find ... Read more

Hey HardcoreSMD!

Sorry to hear you have issues with playing Hyper Scape.

Can you please try empty the cache of Uplay PC? Please see our support article.

Thanks!

Hi TEYZE81!

Sorry to hear you have issues with Hyper Scape. Can you please tell us more about what is happening?

Thanks!

Hello everyone!

I am sorry to hear you have been having issues with the Eliminate with Status weekly challenge.

I have passed along the information and this thread to our Division 2 team to investigate.

If you have any information that could help us find the root cause and reproduce the issue, please let us know. Videos are always helpful as it allows us to see exactly what happened.

Thanks!

Hi jctrent2!

Sorry to hear you having issues with your gun not firing.

Could you please try using a different controller and let us know the results?

Thanks!

Hi Skullstachio!

Thanks for reporting this issue with the Mantis Exotic.

We are aware of this and investigating.

I am afraid I do not have any update at the moment, but please do keep an eye on the official site for updates.

Thanks!

Hello!

Sorry to hear you both got the Bravo-11 error. Thanks for providing the steps you have tried.

In this situation, please do try the steps in this article.

Let us know of any changes.

Thanks!

Hi Weebillo!

Sorry to hear you having issues with Pistol Damage recalibration.

Team are working on this one, I am afraid no update yet.

You can keep up to date with the game on the official site.

Thanks!

Hi rampantsquirrel!

Sorry to hear you having issues with matchmaking for bounties and getting others on different difficulties.

I'll pass this report to the team, so they can check it out.

Thanks!

Originally Posted by Zydyk
dpi is quite high i use corsair soft to set mouse sens not ingame, ingame all mouse settings off, 0.

x axis 8000 y axis 7000

Thanks, Zydyk!

I added this to the report.

Thanks!

Originally Posted by Regnar_Lothbrok
Pistol extraction is still a issue

Hi Regnar_Lothbrok!

Thanks for the report and images.

I can see the team are working on this.

I am sorry for any inconvenience caused.

Thanks!

Thanks for the video.

I have passed this report along with the link to The Division team.

Thanks!

Thanks for confirming the information.

Can you please verify your game files? Also please try resetting your game configuration files. Please go to: Documents > My Games > Tom Clancy's The Division 2

Please backup this folder to a different location and then delete it.

Thanks!

Originally Posted by Baron_ZuZU
All key mappings are on default
No Game pad or controller

[IMG]www.lunicus.org/download/misc/08.54.05.50.png[/IMG]

[IMG]www.lunicus.org/download/misc/08.54.22.23.png[/IMG]

Perfect images!

I have escalated everything over to our Division team to investigate this issue further.

Thanks!

Hi dangwoot!

Sorry to hear you had issues in pentagon breach mission with enemy behind the door.

We have passed on the reports to The Division team to look into.

Thanks!

Hello!

I am sorry to hear you are having issues with accessing this cache.

I am afraid we are not able to provide information from the internal investigation, however the team are looking into this one.

I am sorry for any inconvenience caused.

Thanks!

My pleasure!

Have a great day too.

Hello MeanMarti4n!

Sorry to hear you having issues with the enemy in Pentagon mission going out of the map.

Would you be able to provide us with video of this?

Thanks!

Originally Posted by Jota-Aga
Hello again Ubisoft staff, any update on this?

So far it is still happening.

Thanks again.

Hello Jota-Aga!

I have checked the report and I am afraid we do not have any updates.

Please do keep an eye on the ... Read more