Ubi-Houck

Ubi-Houck



25 Aug

Comment
    Ubi-Houck on Support Forums - Thread - Direct
I see, please do keep us updated.

Also if there is anything else we can help with, let us know.

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Originally Posted by Baron_ZuZU
It's a Razer Cynosa (my mouse is Razer too), yes the latest drivers are installed and have not been updated by Razer for sometime (long before the issue started).

I just tried unplugging the razer peripherals, uninstalled the drivers, removed the Razer registry entries and rebooted the PC. Plugged in a generic $5 keyboard and mouse.

Managed to play one of the Invaded missions, fast travel to White House and it starts inviting people again - if the invite is cancelled, it invites the same person over and over again
Hi again, Baron_ZuZU!

Thanks for the information, that likely rules out any keyboard or driver causes.
... Read more
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Originally Posted by Spartan_1.
I verified my files (did not help), then I got an update from Windows (which took ages to download, so it was big) tried again multiple times , with no success. Then this morning all good, but I also had to reinstall Directx. Cache was the first thing I did, as I have had that problem before. This felt different more like code conflict.
Hi Spartan_1!

Glad to hear you were able to fix it and thanks for letting us know what you did.

Thanks!

Bug

Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hi Spartan_1!

Thanks for reporting this issue.

To help us investigate, could you provide us with video of the issue and then the map of your location?

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hi vm4M9Tz4pB!

Thanks for getting in touch about using this talent on targets in the shooting range.

You mentioned it targeting the floor and other objects, could you show us an example of this?

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hi GlennFlatpack!

Sorry to hear this bar is getting in the way of you aiming the launchers.

I can certainly pass on your feedback. Would you be able to provide a video/image showing an example of it getting in the way?

Thanks!

24 Aug

Comment
    Ubi-Houck on Support Forums - Thread - Direct
Originally Posted by thedivisionshd
Olá equipe da ubibug software, jogar division 2 tá muito ruim, nada funciona, desconecta constantemente, não dropa na de bom, nenhuma peça, jogando no heróico ou lendário, vcs estão destruindo o jogo, não tenho vontade nenhuma de jogar o game, simplesmente tá um lixo, parem de meter atualizacoes a cada vez só piora, equipamento ruin, nerf de armas, game sem áudio, não sincronizado, vcs estão a fazer o game ser um lixo injogavel, eu recomendo a ubibug a fecharem os servidores, abandonem o jogo, ou a empresa contrate uma equipe de ponta, porque a atual não está sabendo fazer o que deve ser feito deve ser amadores,, a ubibug tá passando por maus bocados por várias denúncias de assédio, na a respeito com os jogadores e nem com a equipe interna, pos...
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Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hello!

Sorry to hear you both have issues with accessing WONY.

In this case, please contact us on Facebook or Twitter in a private/direct message. Alternatively, you can also ... Read more
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hi Ms_Salami!

Sorry to hear you getting Trial Has Expired in your game.

Please do verify your game files.

If you still get that error, please do a reinstall of the game.

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hi Knight_vOne!

Thanks for reaching out about this data and being included towards this week's cache.

I have messaged our team and it is still under investigation. I am afraid I do not have an answer on this yet.

I am sorry for any inconvenience caused.

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hi mib_1999!

Sorry to hear you had issues with the clan XP updating.

This has been fixed.

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hi tarheels181!

Sorry to hear you getting Delta errors.

To ensure the best possible connection to our servers please see our connectivity troubleshooting.

Please let us know the results of
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hi Qolll!

Sorry to hear the wrong names is displayed.

I can see UbiToon has escalated this and they also replied here.

Please refrain from ... Read more
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hello everyone!

Sorry to hear you all got this error.

If you are still get it, can you please try empty the cache of Uplay PC?

Do let us know the results.

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hi Qolll!

Sorry to hear the wrong names is displayed.

I can see UbiToon has escalated this and they also replied here.

Please refrain from ... Read more
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hi Qolll!

Sorry to hear the wrong names is displayed.

I can see UbiToon has escalated this and they also replied here.

Please refrain from ... Read more
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hello!

Thanks for the videos and report.

I have passed them to The Division team.

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hello!

Sorry to hear you having issues receiving the "Armor Breaker Distinction" Commendation.

We do indeed read the posts here on the forums. I checked this one out and we are investigating.

Please do keep an eye out for updates on the official website.

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hi WrecK3rr!

Thank you for the bug report on this gear set and providing that well detailed video.

I have passed this along to the The Division 2 team.

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hello!

Sorry to hear you having issues with the enemy not dropping the key.

I checked and we are aware of this issue and investigating. Afraid no update at the moment.

Thanks!