Ubi-Houck

Ubi-Houck



16 Nov

Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hey Stanley.96!

Sorry to hear you having high CPU usage. Please do let us know more about your system's specs?

Also please see our article here too.

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hi csrdrumsforever!

Sorry to hear you having issues with launching your game.

In this situation, can you please try the steps in this article.

Please let us know the results of those steps.

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hello everyone!

To be clear, the activity for this research is the red icon with the 2 rifles as shown in the image WrecK3rr posted.

If you are having issues with these, please do show us video of you doing these and the progression.

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
No worries.

For these mission to count, you must have the mission enabled in the season tracker menu. Your world will reset and you can then do the mission.

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hello!

Glad to hear you were able to resolve the issue.

Due to the age of this thread, I will close it.

If you do encounter further issues, please let us know.

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hi Jchhcj47!

Sorry to hear you have issues with changing the Crusader Shield to another skill. Does this still occur after restarting the game?

Also could you try getting the enemies to first break the shield and allow it to regen fully? If still have issues, please provide us with video of what you can see. Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hi insaineyesay!

In this case, please use another character and take Nemesis blueprint from the stash, so it is not on your main character or the stash. On your main character you should be able to hunt for this.

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hello!

Sorry to hear you have issues with the Artillery Turret.

Would you be able to provide us with video of these issues?

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hi Miss_Elaine!

Thank you for getting in touch with your feedback. Can you tell us more about what is happening? Any reproduction steps?

If you can provide video of this as well, that would be helpful.

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hello!

Thank you for your feedback.

Due to the age of the original post, I will close this thread.

You are welcome to share your feedback on our Feedback section. If you encounter further issues, please let us know.

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hi warspite91!

Sorry to hear you have issues with purchasing credits.

In this situation, can you please try the steps in this article.

Please let us know the results of those steps.

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hi northernroad!

Thanks for the report and sorry to hear you have issues with the Polarity Switch. You mentioned having this issue previously, was that resolve?

Also can you share images of the issue?

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Originally Posted by northernroad
Both times the same issue but only one of them after killing rogues. And it should be the infirmary not the morgue I realise now. Basically the fight at the lowest level before going back up in the building. I don't have any images but same thing both times. The Tanks in the corridor that usually spawns before you reach the elevator simply didn't show up and the game could not move further. I did manage to finish the mission later the same day but not on Heroic if I remember correctly. Thank you.
I will pass this on.

Thanks for the information!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hi northernroad!

Sorry to hear you are not able to move further in The Tombs.

We are looking into this issue after you kill a Rogue Agent. You mentioned one mission where this was not the case. Could you fill us in with more details on what happened? If you have video/images, please provide these too.

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hi QnHarlyPnkRngr!

Sorry to hear you encounter this bounty target stuck.

I have passed along the report and video to the team to investigate.

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Thanks for these additional reports. Did the workaround Trax-Douglas mention help?

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Thanks for the video and information.

I have passed these along to The Division 2 team to investigate.

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hello Imagine_Brata!

Sorry to hear you have issue with Ubisoft+. Firstly, please review our article on seeing multiple charges.

If you still have issues, please contact us on Facebook or Twi... Read more
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hello!

Thanks for getting in touch about PS5 controller not working on The Division 2.

I am afraid the controller is not supported at this time. You can find the list here.

I will pass along the feedback for supporting this in future.

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Thanks for the update!

I will close your thread.